As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

xiromant21 Customization of advanced filterClosed Pre-purchase questions for wpDataTables   Updated October 11, 2017 at 7:57am   2 Most recent comment from [deleted]:Hi Xiromant21,Thank you for inquiry. to be able to answer your question I need to know how this system works so please explain me what is the difference between tabs and what of all this functionalit ... Ian Table Filtering question and speedClosed Pre-purchase questions for wpDataTables   Updated October 10, 2017 at 8:10pm   5 Most recent comment from Ian :Thanks for your help. I can confirm this has worked. For other parties interested in this thread I can confirm that the table had over 3500 rows of dates and text, four columns wide. It loads virtuall ... Luca Spanjaard Tables don't show on Safari iPhoneClosed   wpDataTables   Updated October 10, 2017 at 4:24pm   4 Most recent comment from Isidora Markovic:Hi Luca,We tested wpdatatables on the all used browsers today and  the tables work just fine.  Steven Number of displayed recordsClosed   Gravity Forms integration for wpDataTables   Updated October 10, 2017 at 3:45pm   14 Most recent comment from [deleted]:Hi Steven,No problem Have a nice day. André PEDELUCQ code buggedClosed   wpDataTables   Updated October 10, 2017 at 2:54pm   2 Most recent comment from Miloš Jovanović:Hi Apedis,Thank you for your purchase.Can you please send me the screenshot of that error.Also please tell me do you still have that issue after you fixed the loop.Best regards. Francesco Punzo Change filter by user-formClosed   wpDataTables   Updated October 10, 2017 at 11:06am   6 Most recent comment from Isidora Markovic:Hi Francesco,Our customization service price is 50$/hour, unfortunately we don't have available developers at the moment to implement this for you because we have a lot of tasks for the upcoming upd ... Mark Lee Placeholder FailingClosed   wpDataTables   Updated October 10, 2017 at 10:47am   6 Most recent comment from Isidora Markovic:Hi Mark,Can you try to make a new table and see is issue is gone? You said that other tables work fine except that one. We are not sure what cause the issue without looking "inside". Jacob Pearson pre-sales: email notificationsClosed Pre-purchase questions for wpDataTables   Updated October 9, 2017 at 7:42pm   3 Most recent comment from Jacob Pearson:Cheers, appreciate the reply. Will let you know if we go down that route.Thanks! Rob Church SQL Order ignoredClosed   wpDataTables   Updated October 9, 2017 at 2:50pm   6 Most recent comment from Isidora Markovic:Hi obidancer,Unfortunately that is not possible with built in features of plugin. jamieleigh 404 Error when editing tablesClosed   wpDataTables   Updated October 9, 2017 at 12:57pm   9 Most recent comment from Miloš Jovanović:Hi jamieleigh,We recommend for now to keep mod_security disabled or to contact your hosting provider to ask them to remove this restrictions.Looking at the server log I can see that there are no erro ... yhkwan Error in programClosed   wpDataTables   Updated October 9, 2017 at 11:49am   6 Most recent comment from Miloš Jovanović:HI yhkwan,If you still have the issue please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most eff ... napkinfinance New UI version does NOT solve UX problems!Closed   wpDataTables   Updated October 9, 2017 at 11:40am   4 Most recent comment from Miloš Jovanović:HI napkinfinance,Can you please tell me which problem do you have so I can take a look.Best regards. CreativeFourCo Custom DisplayClosed   Report Builder for wpDataTables   Updated October 9, 2017 at 11:23am   2 Most recent comment from [deleted]:Hi CreativeFourCo,Thank you for the purchase."Here's what happens.  My client is an Insurance Agency that has Field Representatives.  At 9pm, those field agents submit a Gravity Forms submission.  ... Luis Orlando One to many relational tablesClosed   wpDataTables   Updated October 9, 2017 at 10:53am   2 Most recent comment from Isidora Markovic:Hi Luis,Thank you for your purchase.You have to make SQL query that return data that you need. After that you should use "Creating Tables in WordPress based on MySQL queries" and that table will be ed ... Peter Vizee use MS SQL as datasourceClosed Pre-purchase questions for wpDataTables   Updated October 9, 2017 at 10:46am   2 Most recent comment from [deleted]:Hi Peter Vizee,Thank you for the inquiry.Unfortunately Microsoft SQL is not supported at the moment out of the box. We have plans to built this feature in one of the future updates, but we don't have ...