As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

theresa garcia No-show status not availableClosed   Amelia   Updated September 17, 2024 at 8:32am   2 Most recent comment from Uroš Jovanović:Hello Theresa,Thank you for reaching out to us.This should only be available for appointments that are in the past.Please let me know if that works for you.Looking forward to your reply. Immanuel Hengstenberg TimezonesClosed   Amelia   Updated September 17, 2024 at 8:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end of ... Cesar Uso de Zoom y GMeetClosed   Amelia   Updated September 17, 2024 at 7:46am   4 Most recent comment from Uroš Jovanović:Hola César, Gracias por la actualización sobre este tema. Por favor, proporcióname un usuario temporal de WP-admin (administrador) para tu sitio donde ocurre este problema, así podremos iniciar se ... Mathew Tarbuck FBC71135 Services that do not require time slotsClosed   Amelia   Updated September 17, 2024 at 7:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently this feature is not available in Amelia. This is not possible to set as such in Amelia time slots must be chosen. There is a poss ... Marius Security Vulnerability in Wp AmeliaClosed   Amelia   Updated September 17, 2024 at 7:29am   6 Most recent comment from Marko Davidović:Hello everyone,We have checked this with our developers and they have confirmed that this issue was resolved and they will reach out to their support team to resolve this with them so that they can r ... Luigi Aloi Events categoryClosed   Amelia   Updated September 17, 2024 at 7:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, unfortunately, currently this feature is not available in Amelia. This is available only for services not for events.Should you have any further inqui ... Thorlakur Ludviksson Edit information in Woocommerce payment pageClosed   Amelia   Updated September 17, 2024 at 7:13am   10 Most recent comment from Marko Davidović:Hello again,We will do that but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best an ... Lyle de Groot When is the next update?Closed   Amelia   Updated September 17, 2024 at 6:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, we can not give an eta on that but we will release new update as soon ass it is ready. Should you have any further inquiries, we kindly ... Renz Plugin starts to having code issues after recent updateClosed   Amelia   Updated September 17, 2024 at 6:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Would you be able to provide us with a Staging site, along with WP-admin (Administrator) user,  FTP credentials and the database access ( Either link wi ... Raymond Berg-Njerve Popup links after sorting or editingClosed   wpDataTables   Updated September 17, 2024 at 4:45am   5 Most recent comment from Raymond Berg-Njerve:Hi.It is just on the front page that the tables is fetched from Google Sheets. When you log in, you get access to your own SQL-Table.Turning off Server-side processing help with the sorting and filte ... Jay Ofori-Anum Rounding to 5 Decimal placesClosed   wpDataTables   Updated September 16, 2024 at 8:34pm   2 Most recent comment from Miloš Jovanović:Hi Jay, As mentioned on the original ticket, our sincerest apologies, there was an issue with the ticket system, we will do our best to ensure it does not happen again. In regards to the issue you de ... Jocelyn Luciano CustomizationClosed   wpDataTables   Updated September 16, 2024 at 7:22pm   2 Most recent comment from Miloš Jovanović:Hi Jocelyn,Yes, in the newer updates, we added the "Custom rows per Page", you will find it in the Display settings of your table.Can you check do you perhaps have some old Plugin version which does ... Kristian Wordpress folder migrationClosed   wpDataTables   Updated September 16, 2024 at 5:53pm   2 Most recent comment from Miloš Jovanović:Hi Kristian, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Josh Robinson URL link columnClosed   wpDataTables   Updated September 16, 2024 at 5:39pm   1 Most recent comment from Josh Robinson:I'm linking to a series of PDF files stored in the media library.The table is sorting the table by link URL first and not the display value.So it is displaying the table contents by the month of ... Nicholas wpData Tables database IssueClosed Pre-purchase questions for wpDataTables   Updated September 16, 2024 at 5:28pm   2 Most recent comment from Miloš Jovanović:Hello,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3724299/ For future reference, please don't open multip ...