As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ali Hamkar Drop down field not working rightClosed   Amelia   Updated September 23, 2024 at 5:56am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Brandon Amelia Service editor hangingClosed   Amelia   Updated September 23, 2024 at 5:56am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear that all is fine now and hopefully this will not happen to you again. We checked this in several environments and we could not replicate the ... johnny Client Single Sign On integrationClosed Pre-purchase questions for Amelia   Updated September 23, 2024 at 5:55am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. We do not have such integration at this time. In light of this, we encourage you to kin ... Ákos Mészáros Employee calendar "internal booking"Closed Pre-purchase questions for Amelia   Updated September 23, 2024 at 5:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We do not have such plans at the moment but there will be one backend 2.0 in the future our dev team already started work on this. In light of this, we e ... Piotr Jankowski PaymentClosed   Amelia   Updated September 23, 2024 at 5:46am   4 Most recent comment from Marko Davidović:Hello again, You are already using on site payment method so we do not see the issue. You said that you want this and since you have started license you can only use that and square so as far as we ca ... Naeem Sundoo Setting up correct booking timesClosed   Amelia   Updated September 23, 2024 at 5:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear you like it. First check the employee work hours in employee modal not in general work hours. The availability of the service is defined by ... William Moss Gift Card Feature Availability InquiryClosed   Amelia   Updated September 20, 2024 at 1:00pm   2 Most recent comment from Uroš Jovanović:Hello WIlliam, I hope this message finds you well. Thank you for reaching out to us with your inquiry. At this time, Amelia does not have a built-in feature to provide clients with gift cards. However ... LE THI BE HA Can a customer add extra servicesClosed   Amelia   Updated September 20, 2024 at 11:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You have 2 options 1. You can set extras https://wpamelia.com/admin-appointments/or 2. You can try and use cart feature  https://wpamelia.com/configu ... Jennifer Johnston unable to use SMS featureClosed   Amelia   Updated September 20, 2024 at 11:30am   4 Most recent comment from Marko Davidović:Hello Adam.Thank you for sharing this with us. Hopefully this will help other users that has the same issue as you. We wish you all the best and hope you have a wonderful day ahead.  DANY LOPEZ Price of services changing when bookingClosed   Amelia   Updated September 20, 2024 at 10:59am   4 Most recent comment from Marko Davidović:Hello again,I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us some screenshots or a short one ... Kikoom change date range in adminClosed   Amelia   Updated September 20, 2024 at 10:23am   6 Most recent comment from Uroš Jovanović:Hello Kikoom,When you have multiple questions or issues which are for different subjects/topics,  please open a new ticket for each subject, and we will help/advise more effectively.  In that way, i ... Dax Chavez Woocommerce Integration Order SummaryClosed   Amelia   Updated September 20, 2024 at 9:53am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is happening in WooCommerce not in Amelia so for this you will need to reach out to their support team so that they can take a closer look. Once you ... Omari Job Error after Google Calendar IntegrationClosed   Amelia   Updated September 20, 2024 at 9:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Mark Sayegh Cloudflare Firewall Blocking WPDatatables 18 hours after clearing cacheClosed   wpDataTables   Updated September 20, 2024 at 9:24am   6 Most recent comment from Miloš Jovanović:Hi Joe,Unfortunately, we still haven't made progress on this issue of caching combined with server-side processing on the same Page.If you have any active caching on a Page, where a Manual table ... Jose Chacon Regarding to working HoursClosed   Amelia   Updated September 20, 2024 at 9:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.To be honest we never had such a case so we would appreciate if you can send us a short one up to two minutes video so that we can see the process and the ...