As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Francesca Kendall Adding special days pastClosed   Amelia   Updated September 18, 2024 at 6:20am   5 Most recent comment from Marko Davidović:Hello again,We are not quite sure why you need to set this up and show up this in the past but we can understand that there are specific scenarios in various type of business. But this can not just be ... Chris Appointment managementClosed   Amelia   Updated September 18, 2024 at 6:14am   6 Most recent comment from Marko Davidović:Hello agian,I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? We can test notifications on your site with our credentials to confirm that everyth ... Fritz Reust Display pictures, thumbnailsClosed   Master-Detail Tables for wpDataTables   Updated September 17, 2024 at 9:32pm   2 Most recent comment from Miloš Jovanović:Hi Fritz,Sorry to disappoint you, but as we noted in the image column documentation:The plugin does not create thumbnails (at least for the moment), so you will need to take care of this yourself. Ou ... Ann Zumwinkle Editing in free versionClosed Pre-purchase questions for wpDataTables   Updated September 17, 2024 at 9:20pm   2 Most recent comment from Miloš Jovanović:Hi Ann,I will speak with our Marketing Team and management to see if we can update that "Lite vs Premium comparison" to clarify what that part means exactly for new users.Basically, that part on the ... Johnathan Error with syncing google calanderClosed   Amelia   Updated September 17, 2024 at 2:04pm   2 Most recent comment from Uroš Jovanović:Hello Johnathan,Thank you for reaching out to us.Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, pl ... Jess Wilkie Set up issueClosed   Amelia   Updated September 17, 2024 at 12:02pm   2 Most recent comment from Uroš Jovanović:Hello Jess,Thank you for reaching out to us.Can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward to your reply. bonnier no notification to the customerClosed   Amelia   Updated September 17, 2024 at 11:59am   2 Most recent comment from Uroš Jovanović:Hello Bonnier,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... mansi more Appointment notifications are not going to the consultants.Closed   Amelia   Updated September 17, 2024 at 11:54am   2 Most recent comment from Uroš Jovanović:Hello Mansi,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Natascha Vantuykom How can I display a message after cancel event?Closed   Amelia   Updated September 17, 2024 at 11:51am   2 Most recent comment from Uroš Jovanović:Hello Natascha,Thank you for reaching out to us.For that purpose, you will need to set up the "Redirect URLs" option on the Amelia/Settings/Notifications page.Please let me know if that works for you. Daniel Step Booking V2Closed   Amelia   Updated September 17, 2024 at 11:36am   6 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for the update on this.Please let me know if you have any other questions, in the meantime. David Monje Molero Doubts about the productClosed Pre-purchase questions for Amelia   Updated September 17, 2024 at 11:17am   2 Most recent comment from Uroš Jovanović:Hello David,Yes, Amelia can handle all of this for your yoga studio client. You can set up different activities (services) with limited spots, and customers can register on the website, view the calen ... Nobuko How to change the name orderClosed Pre-purchase questions for Amelia   Updated September 17, 2024 at 11:09am   2 Most recent comment from Uroš Jovanović:Hello Nobuko,Thank you for reaching out to us.Please check the following video for this purpose.Let me know if that works for you. Nobuko Customer needs a choice "Any Employee"Closed Pre-purchase questions for Amelia   Updated September 17, 2024 at 9:41am   4 Most recent comment from Uroš Jovanović:Hello Nobuko,Thank you for your suggestion.Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel ... Alyson Melhus Calendar for Events on BACK ENDClosed   Amelia   Updated September 17, 2024 at 9:05am   2 Most recent comment from Uroš Jovanović:Hello Alyson,Thank you for reaching out to us.Regarding the back-end, we are actively working on redesigning the calendar page to improve its functionality. However, at this time, we don't have a ... João Lopes Managing appointmentsClosed   Amelia   Updated September 17, 2024 at 8:34am   2 Most recent comment from Uroš Jovanović:Hello João,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ...