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Public Tickets

Mark Wyke Adding a functionClosed   Amelia   Updated June 10, 2024 at 9:28am   2 Most recent comment from Stefan Petrov:Hello Mark,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can use custom fields to add the additional text, but it will be vis ... Nic Location based on employeeClosed   Amelia   Updated June 10, 2024 at 9:23am   2 Most recent comment from Stefan Petrov:Hello Nic,Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. The only option would be to hide the location selection completely in C ... Robin Kesting Events not showing for another administratorClosed   Amelia   Updated June 10, 2024 at 9:02am   16 Most recent comment from Stefan Petrov:Hello Robin,Apologies for the delayed answer. Is there a chance to create a new WP user with the admin user role and then use the same email from this, already existing user? We are unable to identify ... Chloe Hotel booking helpClosed   Amelia   Updated June 10, 2024 at 8:34am   2 Most recent comment from Uroš Jovanović:Hello Chloe,Thank you for reaching out to us.For that purpose, you can set different employees to work on weekends and on weekdays and set different rates for those employees based on when they work.Y ... David Freeley Matching my features to your serviceClosed Pre-purchase questions for Amelia   Updated June 10, 2024 at 8:33am   2 Most recent comment from Stefan Petrov:Hello David,Thanks for reaching out to us. Here is the basic overview of how Amelia is designed and currently working. Amelia is stand-alone plugin for Wordpress and it uses shortcodes to be displayed ... Valentina Scheduled notificationsClosed   Amelia   Updated June 10, 2024 at 8:15am   36 Most recent comment from Uroš Jovanović:Hello Valentina,Our plugins are being sold through a reseller (Paddle),  and the only payment methods are PayPal or credit cards. Their receipt contains their VAT number. More about Paddle tax and c ... Kevin Calendar colourClosed   Amelia   Updated June 10, 2024 at 7:44am   4 Most recent comment from Stefan Petrov:You are welcome, Kevin.Thank you for your kinds words. If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Triinu Tõnisson Booking notifications/ Google calender syncClosed   Amelia   Updated June 10, 2024 at 6:54am   9 Most recent comment from Stefan Petrov:Hello Triinu,Unfortunatelly, i still have not received any credentials from you. Can you please send them again? Thanks. Geovanni Granda Cron Event Keeps deletingClosed   Amelia   Updated June 9, 2024 at 4:27pm   2 Most recent comment from Uroš Jovanović:Hello Geovanni,Thank you for reaching out to us.As that is not an Amelia feature, you will need to reach out to the WP Crontrol plugin support and they will be able to assist you with this.Please let ... Charlene Bechard Email notificationsClosed   Amelia   Updated June 9, 2024 at 3:58pm   8 Most recent comment from Uroš Jovanović:Hello Charlene,Thank you for reaching back out to me.I am looking forward to your reply. Adam O. Settings hours available for serviceClosed   Amelia   Updated June 9, 2024 at 1:35am   12 Most recent comment from Adam O.:please respond to ticket  https://tmsplugins.ticksy.com/ticket/3662898been waiting multiple days now on that ticket  Kevin Employees at more than 1 locationClosed   Amelia   Updated June 7, 2024 at 5:22pm   2 Most recent comment from Uroš Jovanović:Hello Kevin,Glad to hear that the issue has been resolved.I will have this ticket closed now. Jordan Wilkey Booking systemClosed   Amelia   Updated June 7, 2024 at 5:19pm   21 Most recent comment from Uroš Jovanović:Hello Jordan,Here is how to update the plugin to the latest version:Updating the plugin to the latest versionPlease note that the issues that are not replicable are really hard to troubleshoot and we ... Allan Propose a location based on user adressClosed Pre-purchase questions for Amelia   Updated June 7, 2024 at 5:12pm   2 Most recent comment from Uroš Jovanović:Hello Allan,The only option is to configure the customer's address through custom fields. you will need to add the address custom field where the customer can enter their address on the front-end ... Sterling Edwards Issues with locationsClosed   Amelia   Updated June 7, 2024 at 5:11pm   12 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ...