Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

ronnie adams Passing UTM parameters when booking is madeClosed   Amelia   Updated September 22, 2023 at 5:49am   15 Most recent comment from Marko Davidović:Hello Michael,We would need to check that, but in order to do so please open your own separate ticket so that we do not go back and forth on Ronnie's ticket so that we do not disturb him since h ... Ronnie Riggar Error adding purchase codeClosed   wpDataTables   Updated September 21, 2023 at 4:07pm   2 Most recent comment from Miloš Jovanović:Hello. This could be an issue with the SSL certificate on your site. There is a workaround for this issue. You can edit a PHP file on your FTP in the plugin folder, with any text/code editor. This is ... Zengfu Xu Amelia Booking Form 1.0 or 2.0Closed   Amelia   Updated September 21, 2023 at 2:02pm   5 Most recent comment from Stefan Petrov:Hello Zengfu,We understand the need to show the Payment summary in the "Congratulations" page where a customer would click to accept, but, unfortunately, there is no option for that. Amelia is hard co ... Jan Kruse Plugin ActivationClosed   Amelia   Updated September 21, 2023 at 1:56pm   2 Most recent comment from Stefan Petrov:Hello Jan,Thanks for reaching out to us.I suppose you already found the solution, but i can see this is because you are using the Lite version.In case you need the answer, unfortunately, you cannot ju ... Arne De Belser How to show already booked time slots with strikethroughClosed   Amelia   Updated September 21, 2023 at 1:46pm   3 Most recent comment from Ziad:Hello,Is this problem solved? Maniquant Jacques Jacques The event list that is not displayedClosed   Amelia   Updated September 21, 2023 at 1:35pm   12 Most recent comment from Stefan Petrov:Hello Jacques,That's great to hear. Please, feel free to open a new ticket if you have any other questions. Julie Hunt-Juneau Customer view on calendarClosed   Amelia   Updated September 21, 2023 at 12:54pm   2 Most recent comment from Stefan Petrov:Hello Julie,There is no option for the customer to see other customer appointments. When a customer makes an appointment, he can log in to the customer panel in order to control the appointments, l ... Jonas Oya Block slot by Category instead by employeeClosed   Amelia   Updated September 21, 2023 at 12:04pm   4 Most recent comment from Uroš Jovanović:Hello Jonas,Glad to hear that we found the solution.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lit ... Will Fisher Customising 'Catalogue View'Closed   Amelia   Updated September 21, 2023 at 11:57am   2 Most recent comment from Stefan Petrov:Hello Will,Thanks for reaching out to us.So, we have two booking forms when it comes to the Catalog Booking Form. We recently released Catalog Booking Form 2.0 which has been completely redesigned and ... Joewad General questions Customize Fields & ExtrasClosed   Amelia   Updated September 21, 2023 at 10:50am   2 Most recent comment from Marko Davidović:Hello Joewad, Thank you for reaching out to us.1- I would like to know if you could provide me a tutorial or explain to me how I can play around the Customize Fields Section. When I do a change, it f ... Andrius New locations and new employees don't show upClosed   Amelia   Updated September 21, 2023 at 10:46am   2 Most recent comment from Marko Davidović:Hello Andrius, Thank you for reaching out to us.This needs to be set in employee work hours.The availability of the service is defined by employees' working hours, so you would need to edit those ... Marco Schnyder Custom Fields not showingClosed   Amelia   Updated September 21, 2023 at 9:10am   27 Most recent comment from Uroš Jovanović:Hello Marco,Glad to hear that you resolved the issue. Please let me know if you have any other questions. Joewad Front-end problematics for step-by-step booking formClosed   Amelia   Updated September 21, 2023 at 8:35am   4 Most recent comment from Uroš Jovanović:Hello Joewad,I will respond to the other ticket you created as soon as possible.I appreciate your patience. Geoffroy Disable Show More, Show more by defaultClosed   Amelia   Updated September 21, 2023 at 8:04am   2 Most recent comment from Marko Davidović:Hello Geoffroy, Thank you for reaching out to us.No, unfortunately, currently, this feature is not built-in in Amelia. At this time description can not be shown in full unless customers click on show ... Sergio Select multiple servicesClosed   Amelia   Updated September 21, 2023 at 7:49am   2 Most recent comment from Marko Davidović:Hello Sergio, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We plan to implement a cart feature in the next 6 months possibly even sooner. Should ...