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Public Tickets

Shriram Iyer Custom Fields to Populate with Cookie ValueClosed Pre-purchase questions for Amelia   Updated September 7, 2023 at 11:34am   5 Most recent comment from Marko Davidović:Hello Shriram,You are most welcome hopefully this will help you.We wish you all the best. Have a nice day.  Barad Dediashwili booking form doesn't fully support RtL languageClosed   Amelia   Updated September 7, 2023 at 11:13am   3 Most recent comment from Miloš Jovanović:Hi Barad,Yes, at the moment, our Forms are not 100% fully RTL compatible 'out of the box' ,but our developers are working to improve them as soon as possible. We had another user who found ... [email protected] Events reservationClosed   Amelia   Updated September 7, 2023 at 11:09am   6 Most recent comment from Marko Davidović:Hello,We are glad to hear that everything is fine now and please monitor it for a few days and if something happens again hopefully it will not but if it happens then we will need to take a closer loo ... Jeanne How to see appointment history per customerClosed   Amelia   Updated September 7, 2023 at 10:35am   2 Most recent comment from Stefan Petrov:Hello Jeanne,thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Please feel free to search through our feature suggestion page, to ... r REMOVE THE SHADOW/BORDER FROM BOOKING FORMClosed   Amelia   Updated September 7, 2023 at 10:34am   5 Most recent comment from Marko Davidović:Hello r,We are glad to hear that everything is fine as it is and we will close this ticket but should you change your mind please open a new one and we will gladly help.We wish you all the best. Have ... Robert Pothier Online Backend SupportClosed   Amelia   Updated September 7, 2023 at 10:23am   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.Please check the following video on how to book a package from the back end.Let me know if it works or not. Lee Busch multiple bookingsClosed   Amelia   Updated September 7, 2023 at 10:02am   2 Most recent comment from Stefan Petrov:Hello Lee,thanks for reaching out to us.This depends on the service settings. If you set the maximum capacity to 2 or above, then the different customers would be able to book the same time slot.For e ... Darren Doody Customer addressesClosed   Amelia   Updated September 7, 2023 at 9:51am   4 Most recent comment from Stefan Petrov:Hello Darren,For now, if you want to add the address, the workaround is to use the custom field. Please feel free to search through our feature suggestion page,  to see if someone may have already ... Gerhard Neinert NotificationsClosed   Amelia   Updated September 7, 2023 at 9:47am   2 Most recent comment from Marko Davidović:Hello Gerhard, Thank you for reaching out to us.We were unable to replicate this issue in any enviroment can you please send us a short one minute video so that we can take a closer on your end. Look ... Laura van Nieuwland notification are not working tried everythingClosed   Amelia   Updated September 7, 2023 at 9:40am   2 Most recent comment from Uroš Jovanović:Hello Laura,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Roberto Date and Time on stepClosed   Amelia   Updated September 7, 2023 at 9:27am   7 Most recent comment from Marko Davidović:Hello Robert,We are glad to hear that you managed to hide this and once again we do apologize for the inconvenience. We do not advise using the older version of the plugin but is you wish we can send ... Théo Different date of booking for a same service that can be done at different localisation but the localisation are not open the same dayClosed   Amelia   Updated September 7, 2023 at 9:12am   2 Most recent comment from Marko Davidović:Hello Théo, Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Amel ... Arzalia Removing the reoccurring appointment optionClosed   Amelia   Updated September 7, 2023 at 7:33am   6 Most recent comment from Uroš Jovanović:Hello Paul,With multi-day events, they are charged once and they will be assigned to all of the dates of the event, whereas with recurring events, all of the dates are considered as individual events. ... Udo Neumann Amelia replacing calendlyClosed   Amelia   Updated September 7, 2023 at 7:33am   2 Most recent comment from Stefan Petrov:Hello Udo,thanks for the kind words regarding our plugin.The booking process can be as easy as selecting a service, choosing a date and time, entering your information, and choosing the payment option ... Ernest Special Custom info-fieldClosed   Amelia   Updated September 7, 2023 at 6:55am   4 Most recent comment from Stefan Petrov:Hello Ernest,thanks for the suggestion. If you have any other questions regarding other topics, feel free to open a new ticket and we will gladly help you there.