As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

BestSolution My template is not working with singel fileClosed   Report Builder for wpDataTables   Updated March 20, 2018 at 1:00pm   7 Most recent comment from [deleted]:Hi Vilfred,There is no option to preserve line breaks from source file in the report but it is very good idea and we will take a look at it.  fasilasol In the backoffice a have not the option SeriesClosed   wpDataTables   Updated March 20, 2018 at 12:48pm   6 Most recent comment from Miloš Jovanović:HI fasilasol,You are welcome.Hope that you will find the solution.Best regards. Graham Technical - date entry issueClosed   wpDataTables   Updated March 20, 2018 at 10:27am   2 Most recent comment from Isidora Markovic:Hi Graham, Thank you for your purchase. Yes that is the default behavior of the datepicker, but you can change it in file  wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.funcs.js aroun ... coltding Blank fields in reportClosed   Report Builder for wpDataTables   Updated March 20, 2018 at 10:21am   6 Most recent comment from [deleted]:Hi coltding,We didn't have any updates on Report Builder. We are currently working on other add-ons and for the Report Builder next main update will be related with PDF exporting.  Angel Link queries in wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated March 20, 2018 at 9:57am   18 Most recent comment from [deleted]:Hi Angel,It is possible to disable pagination by choosing all in "Default rows per page" option. There is option to hide each element that you mentioned separately. You can find more info about it in ... BYMORPHEUS Turkish String (UFT8) Character ProblemClosed   Gravity Forms integration for wpDataTables   Updated March 19, 2018 at 4:33pm   9 Most recent comment from Isidora Markovic:HI BYMORPHEUS,You are welcome.   If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review on CodeC ... Paul D. KPOGNON Collapse colomns on computerClosed   wpDataTables   Updated March 19, 2018 at 4:15pm   6 Most recent comment from Miloš Jovanović:Hi Paul,If you are logged in to Envato market you should be able to write a review on this link.Thank you. sungbin Loading Table title/Search/Info block ect.Closed   wpDataTables   Updated March 19, 2018 at 1:06pm   8 Most recent comment from Isidora Markovic:Hi sungbin,You are welcome.  I am glad that now tables is working fine. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if ... Frank Surget Unable to save new tablesClosed   wpDataTables   Updated March 19, 2018 at 10:29am   4 Most recent comment from Isidora Markovic:Hi Frank,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you found a solution. Some cust ... alcides_guara Can not upgrade from the frontendClosed   wpDataTables   Updated March 16, 2018 at 6:31pm   8 Most recent comment from Miloš Jovanović:Hi alcides_guara,The pleasure is mine, you are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It mean ... Rhonda Stark Cannot upload PDF file as an attachment.Closed   wpDataTables   Updated March 16, 2018 at 1:35pm   6 Most recent comment from Miloš Jovanović:HI Rhonda,No problem at all.Glad to be able to help.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a ... ollirinne HTML Editor configurationClosed   wpDataTables   Updated March 16, 2018 at 12:39pm   2 Most recent comment from Miloš Jovanović:HI Olli,Thank you for your purchase.Sorry but I did not quite understand what are you tying to achieve. Can you please describe me more or send me some example so I can give you my suggestion.Best ... stephens1215 Placeholders and calculated columnsClosed   wpDataTables   Updated March 16, 2018 at 12:24pm   4 Most recent comment from Miloš Jovanović:Hi stephens1215,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and r ... Sune Editing Front End TableClosed   wpDataTables   Updated March 16, 2018 at 12:17pm   2 Most recent comment from Miloš Jovanović:Hi Sune,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effici ... awoodwell ChartsClosed   wpDataTables   Updated March 16, 2018 at 11:45am   8 Most recent comment from Miloš Jovanović:Hi Aaron,I just spoke with my college which implemented charts for our plugin and unfortunately the chart spacing can not be changed as the all chart have the fixed width for the container.Also I wil ...