We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Nick Walter Total / Average / Min / Max for Formula ColumnsClosed   wpDataTables   Updated August 14, 2018 at 1:04am   9 Most recent comment from bkhayes:I was looking into this as well. I was able to grab the shortcode for getting the sum of a column and made a guess at what my table ID and column was by looking at a previous integer column ID. I w ... masterlino Filter not workingClosed   Powerful Filters for wpDataTables   Updated August 13, 2018 at 9:47am   2 Most recent comment from Miloš Jovanović:HI Lino Barahona,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the mo ... eric chart type and max #Closed Pre-purchase questions for wpDataTables   Updated August 13, 2018 at 9:33am   2 Most recent comment from [deleted]:Hi Eric,Thank you for the inquiry.1. You can create as much as you want wpDataTables from MySQL query.2. No, out of the box features, but something like that can be achieved with custom coding.You can ... Dan Ling PDF LINKING/UNABLE TO CREATE NEW SPREADSHEETClosed   wpDataTables   Updated August 13, 2018 at 8:14am   4 Most recent comment from Isidora Markovic:Hi Dan,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you please send me that Excel file so I can ... ahenkel Full VersionClosed   wpDataTables   Updated August 10, 2018 at 3:33pm   4 Most recent comment from Isidora Markovic:Hi ahenkel,You are welcome.  I am glad that we help you. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could tak ... Albert Compatibility whit Elementor ProClosed Pre-purchase questions for wpDataTables   Updated August 10, 2018 at 1:40pm   4 Most recent comment from [deleted]:Hi Albert,There should be not any incompabilities. You can try the lite version of the plugin to see if there are any problems - https://wordpress.org/plugins/wpdatatables/. Verdesca Salvatore excel export does not keep the comma at the correct positionClosed   wpDataTables   Updated August 10, 2018 at 10:16am   4 Most recent comment from Miloš Jovanović:Hi Salvo,Can you please send me the link of that table so I can take a look.Also the issue can be in the localisation of the number format on your machine. The number format on your machine ( desktop ... Christina Black building queries dynamicallyClosed   wpDataTables   Updated August 10, 2018 at 9:58am   2 Most recent comment from Miloš Jovanović:HI Christina,Thank you for your purchase. Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment but we are working ... Sébastien Conditional formattingClosed   wpDataTables   Updated August 9, 2018 at 11:02am   4 Most recent comment from Isidora Markovic:Hi Sébastien,You are welcome.Best regards. joninfla Error! Table in Data Source has no rowsClosed   Gravity Forms integration for wpDataTables   Updated August 9, 2018 at 9:15am   11 Most recent comment from Isidora Markovic:Hi joninfla,Yes we reproduce it. I can confirm now that this is the bug on our side and thank you very much for reporting it.  I will forward this to my team to investigate and to find some soluti ... Chaitra Honnavara Rangaraju Problem with table entries in localhostClosed   wpDataTables   Updated August 9, 2018 at 9:00am   2 Most recent comment from Isidora Markovic:Hi Chaitra,Thank you for your purchase.Can you please take a screenshoot of Console in browser when this happens so we can see it?Best regards BHAVESH Installing the Latest VersionClosed   Amelia   Updated August 9, 2018 at 8:07am   2 Most recent comment from [deleted]:Hi BHAVESH,Thank you for your inquiry.We are glad that you managed to solve this issue. If you need any other help please do not hesitate to contact us. kenkitchen Adding columns to Formidable-based reportClosed   wpDataTables   Updated August 8, 2018 at 6:38pm   6 Most recent comment from kenkitchen:Thanks for the information.  You can go ahead and close the ticket.  :) PMB2169 Model Window WidthClosed   wpDataTables   Updated August 8, 2018 at 1:12pm   6 Most recent comment from Miloš Jovanović:Hi Paul,You are welcome.Best regards. MIchael Bonn Paid for Full version, given Lite versionClosed   wpDataTables   Updated August 8, 2018 at 11:44am   4 Most recent comment from Miloš Jovanović:Hi MIchael Bonn,View details is showing the lite version because that link is connected with the Wordpress and that is something that we can not change at the moment.Never the less as I can see it i ...