We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Clifford J Cox Adding/Editing Table DataClosed Pre-purchase questions for wpDataTables   Updated December 21, 2018 at 8:52am   2 Most recent comment from Miloš Jovanović:HI Clifford J Cox,Thank you for your inquire.1.Yes, we have an option to connect to multiple databases.You can find more information on this link.2.You can make editable tables with our plugin where ... jasonbeckercreative updated plugin, information now goneClosed   Amelia   Updated December 20, 2018 at 4:10pm   8 Most recent comment from Isidora Markovic:Hi jasonbeckercreative, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and l ... Rick Cameron Need to add chargemaster items to hospital websiteClosed Pre-purchase questions for wpDataTables   Updated December 20, 2018 at 12:07pm   2 Most recent comment from Isidora Markovic:Hi Rick,Thank yo for your interest in wpdatatables. wpDataTables allows you to quickly build and insert interactive tables and charts in any of your WordPress posts or pages with such features as mu ... Michixt Empty cellClosed   wpDataTables   Updated December 20, 2018 at 12:03pm   2 Most recent comment from Aleksandar Vuković:Hello Michixt. Thank You for Your purchase. If a cell of a specific column is empty, You can add Conditional Formatting and set row CSS class: Then, under wpDataTables main Settings, go to Custom ... ivanbrankovic1977 Two URLs in one cellClosed   wpDataTables   Updated December 20, 2018 at 11:03am   4 Most recent comment from Aleksandar Vuković:You are welcome Ivan. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minu ... dwl003 URL filtering, specify multiple valueClosed   wpDataTables   Updated December 20, 2018 at 10:13am   2 Most recent comment from Aleksandar Vuković:Hello again Dennis.There is a way You can search for a specific range, like between 11 and 28. You can see that if You'd click on the following link https://wpdatatables.com/documentation/table-featu ... 22459 wpDatatables 1.6.0 fails on WordPress 5.0.1Closed   wpDataTables   Updated December 19, 2018 at 11:50am   20 Most recent comment from Aleksandar Vuković:Hello 22459.Thank You for Your feedback. It is much appreciated.I forwarded Your suggestions to our development team, for them to review and maybe consider adding in one of our next updates. We do c ... Davide De Giorgi Subtitle/Text in document pdf, csvClosed   wpDataTables   Updated December 19, 2018 at 10:24am   9 Most recent comment from Aleksandar Vuković:I'm glad You like it, Davide.You're welcome.Have a great day!Best regards. Peter Reilly HeaderClosed   wpDataTables   Updated December 19, 2018 at 9:47am   8 Most recent comment from Aleksandar Vuković:Hello John. Thank you for your suggestion. The title of the ticket is something that clients determine, and we can not influence it. When you are posting on ticket that are not yours or have questions ... xjpcolex For Your Next Update...Closed   wpDataTables   Updated December 19, 2018 at 9:47am   8 Most recent comment from Aleksandar Vuković:Hello John.Thank you for your suggestion. The title of the ticket is something that clients determine, and we can not influence it. When you are posting on ticket that are not yours or have questions ... dwl003 Problems installing 12/12 updateClosed   wpDataTables   Updated December 19, 2018 at 8:42am   4 Most recent comment from Aleksandar Vuković:Sorry Dennis,I thought I provided the link to the documentation.Anyway - the instructions for installation and for update of our plugin can be found by clicking on those two links. Please feel free ... dwl003 Column width when table width not limited limitedClosed   wpDataTables   Updated December 19, 2018 at 8:39am   4 Most recent comment from Aleksandar Vuković:Hello again Dennis.I will forward the idea to our development team. We do follow customers requirements and try to implement most of them if they appear in requests from time to time.We will add thi ... Dan DataTables used to display postsClosed Pre-purchase questions for wpDataTables   Updated December 19, 2018 at 7:44am   6 Most recent comment from Isidora Markovic:Hi Dan,You are welcome.Best regards. yasharbi disabled formClosed   Amelia   Updated December 18, 2018 at 5:33pm   4 Most recent comment from Miloš Jovanović:HI yasharbi,Glad to hear that. Like I said for testing purposes and in this case particular the solution is to use the approach below in order not to see this issues.Best regards. fbguillot Not workingClosed   Amelia   Updated December 18, 2018 at 5:11pm   4 Most recent comment from Miloš Jovanović:HI fbguillot, Glad to hear that you solved the issue Hope that everything will work fine now, browser cache can be issue sometimes. We'd greatly appreciate it if you could take a minute and leave a r ...