We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

viktor SitemapClosed   Amelia   Updated December 29, 2018 at 4:30pm   1 Most recent comment from viktor:I installed the plugin and everything is ok. My questions are below: How can I convert each service to a post or page. Thank you [deleted] Service preselection search modeClosed   Amelia   Updated December 29, 2018 at 9:45pm   4 Most recent comment from [deleted]:Ok, I'm using [ameliabooking service=1] and it works better than the search view for a particular service. Moreover, the employee selection ALL is good for us since it will show all the times availab ... akifersoy Deleting appointments.Closed   Amelia   Updated December 28, 2018 at 3:59pm   14 Most recent comment from Isidora Markovic:Hi akifersoy,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our plugin or support, we'd greatly appreci ... inteligentic I can not create tablesClosed   wpDataTables   Updated December 28, 2018 at 3:13pm   4 Most recent comment from Aleksandar Vuković:You are welcome.  Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute a ... CICCIO Dinamically add parameters to XML sourceClosed Pre-purchase questions for wpDataTables   Updated December 28, 2018 at 2:50pm   4 Most recent comment from Isidora Markovic:Hi CICCIO,Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list and look into some possible solutions on plugi ... tmitchell9 Updating Data Source?Closed   wpDataTables   Updated December 28, 2018 at 2:26pm   2 Most recent comment from Aleksandar Vuković:Hello tmitchell9.Thank You for Your purchase and for kind words.If You created that table using the first option Create a table linked to an existing data source it will do just what You're asking - ... anup kumar I want to buyClosed Pre-purchase questions for wpDataTables   Updated December 28, 2018 at 1:18pm   2 Most recent comment from Miloš Jovanović:HI anup kumar,Thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy ... antoninimarcos Admin notificationsClosed   Amelia   Updated December 28, 2018 at 9:41am   2 Most recent comment from [deleted]:Hi Antoni,Sending an additional email to the admin is not possible at the moment. However, we have added this feature on our To Do list (you can also see it on our feature list) and we will implement ... akifersoy syncronization problemClosed   Amelia   Updated December 28, 2018 at 9:34am   13 Most recent comment from Miloš Jovanović:Hi akifersoy,Any suggestion that you have about the documentation you can write theme here and i will forward to my team so we can correct anything that might confuse anyone who reads it.You are welc ... saigtoney Won't save purchase codeClosed   wpDataTables   Updated December 27, 2018 at 1:07pm   12 Most recent comment from Aleksandar Vuković:You're welcome saigtoney. My pleasure.There was a conflict with the bootstrap files. Many themes and plugins use bootstrap (wpDataTables as well), but usually they use different versions of it so conf ... Roxane Leroy Search shortcode : Location filterClosed   Amelia   Updated December 27, 2018 at 12:31pm   5 Most recent comment from Miloš Jovanović:Hi Roxane,Is something like this that you want to achieve ( attachment )Maybe this can be achieved with some CSS but it will probably require some advanced CSS.Did you tried to use coupons for discou ... barrstard6 Edit tablesClosed   wpDataTables   Updated December 27, 2018 at 12:27pm   19 Most recent comment from Aleksandar Vuković:Hello again, Guy.I am sorry to disappoint You, but this cannot be done with the plugin's built-in features. Even changing the column input type doesn't change the content to be a valid link. I tried s ... chrisk1115 Update and Info RequestClosed   Amelia   Updated December 27, 2018 at 12:25pm   2 Most recent comment from Miloš Jovanović:Hi Christopher,Thank you for your purchase.Auto update is not released yet for our latest version. Common practice when you release the new version is to wait for some time ( usually 7 days) to avo ... ArabelaJade Time zoneClosed   Amelia   Updated December 27, 2018 at 10:59am   2 Most recent comment from Miloš Jovanović:HI ArabelaJade,Thank you for your purchase.This feature is available in our latest 1.4 version.In the General settings you will see the checkbox for this ( attachment) Best regards. Gasper Functionality questionClosed Pre-purchase questions for wpDataTables   Updated December 27, 2018 at 10:45am   2 Most recent comment from Isidora Markovic:Hi Gasper, Thank you for your interest in wpdatatables. Unfortunately at the moment there’s no built-in solution. However, it appears in requests from time to time, so we will add to our idea list ...