As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ryan Shapiro Google Calendar IntegrationClosed   Amelia   Updated October 4, 2024 at 6:55am   7 Most recent comment from Marko Davidović:Hello Andres, Yes, in case that you have connected one Google and one Outlook calendar in that case Amelia check both calendars. You need to enable remove Google/Outlook busy slots option and all your ... Colin Hickey couponsClosed   Amelia   Updated October 4, 2024 at 5:17am   4 Most recent comment from Marko Davidović:Hello again, Yes, that is how it works at this time and this can not be changed Im afraid. We will close this one and should you have any further inquiries, we kindly request that you open separate ti ... Michael Display of FormattingClosed   wpDataTables   Updated October 3, 2024 at 9:33pm   4 Most recent comment from Miloš Jovanović:Hi Michael, I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets.     I wanted ... Larry Kolinek detail page (not popup)Closed   Master-Detail Tables for wpDataTables   Updated October 3, 2024 at 7:16pm   4 Most recent comment from Miloš Jovanović:Hi Larry, You can easily set up each field label text with its column placeholder value on the same line, 1 by 1, as you have described. It depends on which Page builder you are using, maybe one has s ... Cynthia Amelia Front end customer panel log in issuesClosed   Amelia   Updated October 3, 2024 at 6:24pm   8 Most recent comment from Uroš Jovanović:Hello Cynthia, The Wetransfer link that I provided you with contains a download for the fixed version of the AMelia plugin. Please install it, clear the cache nad let me know if that works for you. Cédric Flot package on emailClosed   Amelia   Updated October 3, 2024 at 12:34pm   2 Most recent comment from Uroš Jovanović:Hello Cédric, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Bruce Class Schedules and TimesClosed   Amelia   Updated October 3, 2024 at 12:26pm   3 Most recent comment from Uroš Jovanović:Hello Bruce, Thank you for reaching out to us. Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end o ... adam yeoh Booking system for sport field for multi court ownersClosed Pre-purchase questions for Amelia   Updated October 3, 2024 at 12:00pm   1 Most recent comment from adam yeoh:Hi. I would like to build a court booking system for multilocation. is there any demo for this?  booking system steps:1. choose date, time and duration2. show all the available court 1 - 10 etc3. cho ... oscar salcedo PROBLEM BOOKING HOURSClosed   Amelia   Updated October 3, 2024 at 9:05am   7 Most recent comment from Marko Davidović:Hello again, We can not log in with these credentials can you please send us new ones Nail Jolly Amelia Manager role got critical errorClosed   Amelia   Updated October 3, 2024 at 8:48am   18 Most recent comment from Stefan Petrov:Hi Nail Jolly, Well, this is an updated version of Amelia, so you can definitely install 7.8.1 first and see if the issue persists.  Michał Change "Add service" buttonClosed   Amelia   Updated October 3, 2024 at 8:30am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. And we will look into this part of the translate. Should you have any further inquiries, we kindly request that you op ... Tolga Altas Untranslatable AreasClosed   Amelia   Updated October 3, 2024 at 8:26am   21 Most recent comment from Marko Davidović:Hello again, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... Gabriel Radu Custom ScheduleClosed   Amelia   Updated October 3, 2024 at 8:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to delete employee work hours and then to only create special days. Then all other work hours outside special days will not show as available on ... Carol Wilder Services scheduleClosed   Amelia   Updated October 3, 2024 at 7:54am   5 Most recent comment from Marko Davidović:Hello again, My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future customers. ... Carol Wilder Mail/Notifications configClosed   Amelia   Updated October 3, 2024 at 7:13am   4 Most recent comment from Stefan Petrov:Hi Carol, Thanks for the reply. Apologies, I've sent the article for Google password configuration, only to see that you are actually using Outlook. You may follow the instructions from this link ...