As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Martin JARVIS Autocompleting text fieldClosed   Amelia   Updated October 10, 2024 at 7:15am   2 Most recent comment from Stefan Petrov:Hello Martin Jarvis, Thanks for reaching out to us. Sorry to disappoint you, but unfortunately, currently, this is not possible to configure within Amelia features. It might be possible with the third ... Markus Größing adding location to ics fileClosed   Amelia   Updated October 10, 2024 at 7:12am   6 Most recent comment from Stefan Petrov:Hi Markus, You are welcome. Honestly, not many requests for this change, but we are looking forward to adding this in future updates, of course. Should you have any other questions or issues, feel fre ... Jack Anthony How to add Fixed depositsClosed   Amelia   Updated October 14, 2024 at 6:38am   12 Most recent comment from Stefan Petrov:Helo Jack, We've received the invoice from Paddle. I've attached it here.    erwin service to location LinkClosed   Amelia   Updated October 10, 2024 at 6:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If the are working on service 1 and 2 at the same time then you can not set this up. If employee is working on services from 11 to 12 then you can set lo ... Eline Tibboel Customer listClosed   Amelia   Updated October 10, 2024 at 6:23am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Steve Bowen Adding tablesClosed   wpDataTables   Updated October 9, 2024 at 9:28pm   2 Most recent comment from Miloš Jovanović:Hi Steve, Once the table is created - if you mean to go back one step, to the graphical interface of the "SQL Query helper tool", that is not possible. You can only use the graphic interface helper be ... Tshepiso Zoom integration 403 errorClosed   Amelia   Updated October 9, 2024 at 3:03pm   4 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Am ... Support Booking RestrictionsClosed   Amelia   Updated October 9, 2024 at 2:56pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for your question. While Amelia allows you to ask for the customer’s location through custom fields during the booking process, there is no built-in option to set conditions based o ... Daniel GDPR / DSGVO GermanyClosed   Amelia   Updated October 9, 2024 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello Daniel, Thank you for reaching out to us. To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ... Tobias Müller Notifications sent to me, not to customerClosed   Amelia   Updated October 9, 2024 at 2:36pm   4 Most recent comment from Uroš Jovanović:Hello Kevin, As we have not yet performed checks, please create a separate ticket and we will assist you with this. Looking forward to your reply. Dimitris Vayenas Usability issuesClosed   wpDataTables   Updated October 9, 2024 at 1:07pm   4 Most recent comment from Miloš Jovanović:Hi Dimitris, Thank you for reporting the conflict with a .row class. I will pass this to our developers - but if you can please provide more details to identify the conflict, such as what is the Plugi ... gabriel hernandez Appointments not visible in the Amelia plugin calendar on WordPressClosed   Amelia   Updated October 9, 2024 at 1:02pm   6 Most recent comment from Uroš Jovanović:Hello Gabriel, Glad to hear that the issue has been resolved. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with revie ... Michael How to change booking time duration?Closed   Amelia   Updated October 9, 2024 at 12:22pm   4 Most recent comment from Uroš Jovanović:Hello Michael, Thank you for the update on this. Yes, that is possible, for this purpose, you need to enable the "Use service duration for booking a time slot" option on the Amelia/Settings/General pa ... D fixt fee for multiple serviceClosed Pre-purchase questions for Amelia   Updated October 9, 2024 at 11:55am   2 Most recent comment from Miloš Jovanović:Hello,If you mean for a Package of Services - Yes, you can set a custom fixed price for the entire Package and you can include multiple services offered in it.By default, the price for a Package is ca ... Leandro Ojeda FacturaClosed   Amelia   Updated October 9, 2024 at 11:49am   2 Most recent comment from Uroš Jovanović:Hola Leandro, Gracias por ponerte en contacto con nosotros. Lamento decepcionarte, pero desafortunadamente, algo así no es posible con las funciones integradas del plugin. Esta característica se imp ...