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Public Tickets

Evan Gift cardsClosed Pre-purchase questions for Amelia   Updated August 14, 2024 at 1:23pm   2 Most recent comment from Stefan Petrov:Hi Even, Thanks for reaching out to us. Unfortunatelly, there is no option for gift cards, but you can use coupons instead. Please, find more information on this link. Morten Ellegaard Booking of maket placesClosed   Amelia   Updated August 14, 2024 at 12:52pm   2 Most recent comment from Uroš Jovanović:Hello Morten,Thank you for your inquiry. You can achieve this using the recurring appointment option in Amelia. Additionally, you can connect each employee to a specific location and then hide the emp ... Peter Johansson Timezone difference - Outlook calendarClosed   Amelia   Updated August 14, 2024 at 12:23pm   8 Most recent comment from Marko Davidović:Hello again,We are glad to hear that al is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We ... Kevin Keller Account not verified.Closed   Amelia   Updated August 14, 2024 at 12:17pm   13 Most recent comment from Marko Davidović:Hello again, Did you apply for a refund with the instruction that we have sent you bellow?When you click on a refund That is it we do not send additional mails that a refund has been approved. If yo ... Cesar No aparece el menú del plugin AmeliaClosed   Amelia   Updated August 14, 2024 at 11:04am   2 Most recent comment from Uroš Jovanović:Hola César, Gracias por contactarnos. Por favor, reinstala el plugin de Amelia y dime si eso resuelve el problema. Si no funciona, por favor proporcióname un usuario temporal de WP-admin (administra ... Dalibor Google calendar syncClosed   Amelia   Updated August 14, 2024 at 10:40am   15 Most recent comment from Uroš Jovanović:Hello Dalibor,I enabled a couple of options on the Amelia/Settings/Integrations/Google Calendar page and it resolved this issue.My apologies if I already asked this before, but may I ask you for a sm ... Frédéric Bianchi Email logClosed   Amelia   Updated August 14, 2024 at 9:34am   2 Most recent comment from Stefan Petrov:Hi Frederic,Thanks for reaching out to us.Unfortunatelly, we don't have a listing for sent emails. You can check them in the database in the wp_amelia_notifications_log table (wp_ is usually a pr ... Julio Segovia Phone number issueClosed   Amelia   Updated August 14, 2024 at 8:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, there is no other way than that at this time I'm afraid. In light of this, we encourage you to kindly consider submitting this valuable suggestio ... PIC Creative Space Dashboard stuck on loadingClosed   Amelia   Updated August 14, 2024 at 8:19am   2 Most recent comment from Stefan Petrov:Hi PIC Creative Space,Thanks for reaching out to us. This is usually an issue due to Amelia not "picking up" all the database columns. Here is what you can try. Deactivate the plugin temporarily, cle ... Julio Segovia Adding Accept TermsClosed   Amelia   Updated August 14, 2024 at 8:16am   4 Most recent comment from Stefan Petrov:You are welcome, Julio.I'm glad that I could help. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ab ... Natalie Baez Private EventsClosed   Amelia   Updated August 14, 2024 at 8:05am   6 Most recent comment from Stefan Petrov:Hi Natalie,Yes, that's correct. By default, they always receive an email, unless you decide to turn this off manually. In Notification settings, there is this option "Notify the customers by defa ... Mike Maxwell Calendar display defaults to 12amClosed   Amelia   Updated August 14, 2024 at 8:03am   4 Most recent comment from Stefan Petrov:You are welcome, Mike.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! T\'Saun Seaman Amelia Doesn't LoadClosed   Amelia   Updated August 14, 2024 at 7:41am   4 Most recent comment from Stefan Petrov:Hi T'Saun,Indeed, just recently stumbled upon the issues with the shortcode when a page is created with the tab widget. Apparently, it's the order issue, it only saves the last order of sho ... Alejandro Recibo el error You are not allowed to update booking cuando trato de reprogramar un bookingClosed   Amelia   Updated August 14, 2024 at 6:42am   4 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate ... Wayne Changing domainsClosed   Amelia   Updated August 14, 2024 at 6:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can download Amelia at any time from your profile in our store. As long as your license is active.Should you have any further inquiries, we kindly req ...