As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

David Customer PanelClosed   Amelia   Updated October 1, 2024 at 7:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No there is no such possibility that we can check or confirm if the mail is correct. They can not access customer panel if they did not book anything but ... Umberto Installation bugsClosed   Amelia   Updated October 1, 2024 at 7:27am   2 Most recent comment from Marko Davidović:Hello again, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... ALİ TOKMAK takvim üzerinde tıklayarak randevu oluşturmaClosed Pre-purchase questions for Amelia   Updated October 1, 2024 at 7:21am   4 Most recent comment from Marko Davidović:Hello again, This can not be customized or changed at this time. So what you want to achieve is not possible at the moment I'm afraid. In light of this, we encourage you to kindly consider submit ... eugene How do I know who has paid for 2? seats?Closed   Amelia   Updated October 1, 2024 at 7:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. At this time this is possible to achieve only via customfields. You can gather the data for other user only via custom fields. You can read more out it o ... Steve 403 error and cannot set Zoom user on eventClosed   Amelia   Updated October 1, 2024 at 9:21am   8 Most recent comment from Marko Davidović:Hello again, In the meantime, our QA team tested this and they have found a bug and our Dev created a fic for this already. You can download Amelia from this link https://we.tl/t-5CrANFprDF We are sen ... Arnaud VERGARA Calendar overviewClosed   Amelia   Updated October 1, 2024 at 6:42am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This is not how Amelia is designed to work Im afraid so what you want to achieve is not ... Dariusz Supeł https://supelkowo.pl/Closed   Amelia   Updated October 1, 2024 at 6:03am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Demonipo Compatibility between Elementor Popup and wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated September 30, 2024 at 3:06pm   2 Most recent comment from Miloš Jovanović:Hi Demonipo, Thank you for going through all the details in the Video - we can clearly see how the issue happens on your Site with the Elementor PopUp and our table(s). Our QA Team did further tests a ... Truffel Ceremony Issue with "Private Ceremony" Service Booking AvailabilityClosed   Amelia   Updated September 30, 2024 at 1:13pm   5 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out and for your detailed explanation of the situation. We completely understand the unique requirements you have for the "Truffle ceremony" and "Group ceremony" services ... Andrew Is there no way to edit the employee panel?Closed   Amelia   Updated September 30, 2024 at 12:28pm   3 Most recent comment from Andrew:Ok, sounds good. Thank you. I will be looking forward to that. Nigel Outlook Calendar Employee ConnectionClosed   Amelia   Updated September 30, 2024 at 11:08am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. They are working it but is quite difficult to resolve only on our side but our dev will do there best to resolve this ... Maria Esther Service package management.Closed   Amelia   Updated September 30, 2024 at 10:23am   2 Most recent comment from Uroš Jovanović:Hello Maria, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Maria Esther Limit Reservations per Client Each DayClosed   Amelia   Updated September 30, 2024 at 10:22am   2 Most recent comment from Uroš Jovanović:Hello Maria, Thank you for reaching out to us. For that purpose, you will have to check this option on the Amelia/Services page for a specific service as well and let me know if that worked for you. Daniel McKenna Time wrong on employee emailClosed   Amelia   Updated September 30, 2024 at 10:00am   12 Most recent comment from Uroš Jovanović:Hello Karen, We will respond to this ticket as soon as possible. I appreciate your patience. IC Concept Employee handling several services at onceClosed   Amelia   Updated September 30, 2024 at 9:58am   2 Most recent comment from Uroš Jovanović:  Hello, The issue you are encountering stems from having only one employee available for the bookings. When a customer books a specific service for a particular time slot, that employee be ...