As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Tine Automatic Billing (Stripe / Mollie)?Closed   Amelia   Updated October 3, 2024 at 6:46am   4 Most recent comment from Marko Davidović:Hello again, Yes, I'm afraid you need to do this manually until we implement our invoice feature. Should you have any further inquiries, we kindly request that you open separate tickets for each ... Raymond Reminder emails and textClosed   Amelia   Updated October 3, 2024 at 6:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set ... Shauna Foley Email notification issueClosed   Amelia   Updated October 3, 2024 at 6:24am   2 Most recent comment from Stefan Petrov:Hi Shauna, I hope you are doing well. Please, check your WP cron configuration. Here is how it should be configured and how it works.  Depending on the server, there are different configurations for ... CONDE Display issue using shortcode in Advanced Tabs Essential Addons PluginClosed   wpDataTables   Updated October 2, 2024 at 6:14pm   4 Most recent comment from Miloš Jovanović:Hi Conde, I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day! ... Victor Torres Rubio Strange behavior after updateClosed   wpDataTables   Updated October 2, 2024 at 6:06pm   10 Most recent comment from Miloš Jovanović:Hi Victor, As mentioned, the issue which happens for you in the latest Plugin version, it does not happen on our Test sites and tables; As you saw on our video - for us everything still works as it wa ... Barnabás Nagy PDF generation for Report BulderClosed   wpDataTables   Updated October 2, 2024 at 4:22pm   5 Most recent comment from Miloš Jovanović:Hello Barnabás, Our developers are working on adding the PDF option for the Report Builder - but unfortunately, there is still a lot of work to be done as well as a lot of QA Testing before it gets f ... Piotr Jankowski Changing the width of the formClosed   Amelia   Updated October 2, 2024 at 1:08pm   5 Most recent comment from Uroš Jovanović:Hello Piotr, Try this CSS: .am-adv-select__item-label {    white-space: normal !important;   /* Allows text to wrap onto the next line */    word-wrap: break-word !important; /* Break long words ... Piotr Jankowski changing the content of the notification from English to Polish after making an appointmentClosed   Amelia   Updated October 2, 2024 at 1:01pm   2 Most recent comment from Uroš Jovanović:Hello Piotr, Thank you for reaching out to us. Notification templates are not included in the translations mentioned above, so when you access Amelia/Notifications, all templates will be in English. ... Barbara Thieme Error Code - URGENTClosed   Amelia   Updated October 2, 2024 at 12:52pm   9 Most recent comment from Stefan Petrov:You are welcome, Barbara. Thanks for the feedback. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about pl ... QiK Online-Akademie 403 Error when creating eventsClosed   Amelia   Updated October 2, 2024 at 12:25pm   9 Most recent comment from Stefan Petrov:Hello Vivia, Of course, future updates will contain this fix, so there are no issues. Feel free to ask anything regarding other topics on a new ticket and we will kindly assist.    David Burley Two Tables lookupClosed   wpDataTables   Updated October 2, 2024 at 10:57am   2 Most recent comment from Miloš Jovanović:Hi David, If we understood correctly, the main goal is to create a relation between the tables via a common column ID field - so when Table A row is selected, Table B should load with showing only tho ... ADRIAN synchronizingClosed   Amelia   Updated October 2, 2024 at 10:56am   44 Most recent comment from Uroš Jovanović:Hello Adrian, This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. manson google meetClosed   Amelia   Updated October 2, 2024 at 10:29am   24 Most recent comment from Stefan Petrov:Hi manson, Well, you should be using Google Recaptcha credentials that are made on Google - here. Please, find more information regarding Google Recaptcha on this link.     Geo featuresClosed Pre-purchase questions for Amelia   Updated October 2, 2024 at 10:22am   4 Most recent comment from Stefan Petrov:Hi Geo, This is because the maximum service duration is 24 hours, as stated, therefore there is no option to configure the duration longer than 24 hours. Customers are only able to book certain time ( ... MITSUHIRO SUNADA About Notification emailClosed   Amelia   Updated October 2, 2024 at 10:20am   4 Most recent comment from Stefan Petrov:That's great to hear! I'm glad that I could help. Of course, the support team is always available for help.  Have a nice day!