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Public Tickets

[email protected] New website and amalia data transferClosed   Amelia   Updated June 19, 2024 at 12:58pm   7 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s ... Phaedra Stewart Client timezoneClosed   Amelia   Updated June 19, 2024 at 12:54pm   16 Most recent comment from Uroš Jovanović:Hello Phaedra,Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end of Amelia will be shown exactly ho ... Michael ExpirationClosed   Amelia   Updated June 19, 2024 at 12:52pm   4 Most recent comment from Uroš Jovanović:Hello Victor,Thank you for the update on this.I can confirm that you will not lose any data in Amelia, you will just have to change the purchase code on the Amelia/Settings/Activation page.Please le ... Jonas Höglund Hidden service creates a hidden packageClosed   Amelia   Updated June 19, 2024 at 12:34pm   6 Most recent comment from Uroš Jovanović:Hello Jonas,We are glad to be able to assist you.I will have this ticket closed.  Salomon Borja don't know how to proceed with websiteClosed   Amelia   Updated June 19, 2024 at 12:22pm   4 Most recent comment from Uroš Jovanović:Hello Salomon,Thank you for the update on this.Can you please provide us with more details on what exactly you need assistance with and we will assist you with it?Looking forward to your reply. Jens Eisemann Code optimization - SEOClosed   wpDataTables   Updated June 19, 2024 at 12:04pm   4 Most recent comment from Miloš Jovanović:Hi Jens, Thank you for this update, which provides more details and helps clarify all the points needed for your desired SEO optimization improvements. I am passing everything to our developer team; ... Arne van Reenen customer contact detailsClosed   Amelia   Updated June 19, 2024 at 11:59am   2 Most recent comment from Miloš Jovanović:Hello,We don't have a built-in way to hide the customer info from the Employee Panel's appointment details, but you can use this Custom CSS : .amelia-app-booking #am-cabinet .am-cabinet-dash ... Suzanne Edwards EventsClosed   Amelia   Updated June 19, 2024 at 11:57am   5 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No this is not possible since these events are active even if it shows as closedThey last until 20th June for example so they will show until then and aft ... K URGENT: Both Calendars Not WorkingClosed   Amelia   Updated June 19, 2024 at 11:55am   11 Most recent comment from Uroš Jovanović:Hello Kushi,As mentioned in another ticket that I am assigned to, we have passed it to our developers and will provided you with an update on this as soon as possible.I appreciate your patience. Robert Thomas Can't create/edit new tablesClosed   wpDataTables   Updated June 19, 2024 at 11:29am   4 Most recent comment from Miloš Jovanović:Hi Robert,You're welcome, I am happy to advise.Just one more important thing to note :When you try to import this data from the source Sheet to create an editable/Manual Table in our Plugin;If ... Angélique New service displayClosed   Amelia   Updated June 19, 2024 at 10:40am   2 Most recent comment from Uroš Jovanović:Hello Angélique,Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, chec ... Salam Payment optionClosed   Amelia   Updated June 19, 2024 at 10:38am   2 Most recent comment from Uroš Jovanović:Hello Salam,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Alex Warren Variable pricing based on time of dayClosed   Amelia   Updated June 19, 2024 at 10:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, this is possible. You need to have 2 employees that will work on the same service and they can different prices for the same service. So, employee A ... Elizabeth Ehleringer Calendar does not show up!Closed   Amelia   Updated June 19, 2024 at 7:48am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Perhaps there is some conflict with some of your plugins and our new booking form since they work on vue3 and old one on vue2. Please send us the URL of t ... Marcin Block timeslot for appointment until paid in WooCommerceClosed Pre-purchase questions for Amelia   Updated June 19, 2024 at 6:40am   2 Most recent comment from Uroš Jovanović:Hello Marcin,Thank you for reaching out to us.For that purpose, you can enable a hidden setting on the Amelia/Settings/Payments page. If you wish, I can show you how to enable it.Looking forward to yo ...