Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Carin recurring eventsClosed   Amelia   Updated October 3, 2023 at 7:57pm   2 Most recent comment from Uroš Jovanović:Hello Carin,Thank you for reaching out to us.You can create recurring events and then manually cancel and delete some event dates.Please let me know if you have any other questions. Francesca Kendall Service preparationClosed   Amelia   Updated October 3, 2023 at 7:47pm   2 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Mo Services Categories & SubcategoriesClosed   Amelia   Updated October 3, 2023 at 7:46pm   2 Most recent comment from Uroš Jovanović:Hello Mo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features. ... Margarita Time slotsClosed   Amelia   Updated October 3, 2023 at 5:07pm   5 Most recent comment from Uroš Jovanović:Hello Margarita,Thank you for reaching back out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do t ... Mark Sayegh Error Messages once selecting Plugins from admin areaClosed   wpDataTables   Updated October 3, 2023 at 5:06pm   4 Most recent comment from Miloš Jovanović:Hello Mark,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.I res ... Hélène Customer email passwordClosed   Amelia   Updated October 3, 2023 at 5:05pm   26 Most recent comment from Uroš Jovanović:Hello Hélène,Unfortunately, it is not possible to display the package if the service inside that package is not shown on the front-end.Please let me know if you have any other questions. Victor Caceres I have 2 tickets waiting for supportClosed   wpDataTables   Updated October 3, 2023 at 5:02pm   2 Most recent comment from Miloš Jovanović:Hi Victor,Firstly I would like to extend my heartfelt apologies for the delay in our response. We have recently experienced a higher volume of tickets than usual, which has regrettably caused this d ... Jose Ramirez Column URL link with conditional button textClosed   wpDataTables   Updated October 3, 2023 at 2:17pm   3 Most recent comment from Miloš Jovanović:Hi Jose, Sorry, i just forgot to add, there might be a different way for you to achieve the same scenario, it just includes more manual work from your end, without the Conditionals. - Perhaps it will ... netwerk AccessibilityClosed   Amelia   Updated October 3, 2023 at 12:57pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Danko Viktor Issue with Zoom Start Link (Host) in Amelia EventsClosed   Amelia   Updated October 3, 2023 at 12:45pm   33 Most recent comment from Uroš Jovanović:Hello Danko,Correct us if we are wrong, but, you have stated that: "we've added this employee as a host in the Amelia Event [email protected]", but the Zoom user we see assi ... Farouk Reviews for usersClosed Pre-purchase questions for Amelia   Updated October 3, 2023 at 10:29am   2 Most recent comment from Stefan Petrov:Hello Farouk,Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. We are planning on implementing this as a feature in future updates ... Margarita Bringing anyone with fieldClosed   Amelia   Updated October 3, 2023 at 9:03am   2 Most recent comment from Stefan Petrov:Hello Margarita, Thanks for reaching out to us. When you enable the "Bringing anyone with you option" right below, you should see the option called "The price will multiply by the number of people". E ... Hector Bought Amelia didn't get confirmation emailClosed Pre-purchase questions for Amelia   Updated October 3, 2023 at 9:00am   2 Most recent comment from Marko Davidović:Hello Hector, Thank you for reaching out to us.Can you please check the SPAM folder? Soemtimes it can end up there also you can access and download Amelia any time from your profile in our store. If y ... Mo Services PackagesClosed   Amelia   Updated October 3, 2023 at 8:55am   2 Most recent comment from Marko Davidović:Hello Mo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time you can only create packages with services not with categories. So what you wa ... Torsten Wagner Book time beside the opening hours as Admin/EmployerClosed   Amelia   Updated October 3, 2023 at 8:20am   8 Most recent comment from Uroš Jovanović:Hello Torsten,Thank you for your suggestion, we will have this added to our plugin as an option.Please let me know if you have any other questions.