As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Alek Beynenson Printing of URL/Email columnsClosed   wpDataTables   Updated October 2, 2024 at 9:45am   4 Most recent comment from Miloš Jovanović:Hi Alek, My apologies, I did not realise it at first, thank you for the clarification, I see what you mean now.Unfortunately, we don't have any way to change how the links are going to look for p ... Michael Etokakpan Not showing two separate time slot on same special dayClosed   Amelia   Updated October 2, 2024 at 9:06am   5 Most recent comment from Uroš Jovanović:Hello Michael, Glad to hear that the issue has been resolved. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review o ... Victor Silva Error Limit 10Closed   wpDataTables   Updated October 2, 2024 at 9:01am   2 Most recent comment from Miloš Jovanović:Hello, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3735351 For future reference, please don't open multip ... Victor Silva Support whit featureClosed   wpDataTables   Updated October 2, 2024 at 8:59am   2 Most recent comment from Miloš Jovanović:Hi Victor, Apology for the late reply. Did you first import our SQL table into your database, before trying to make this Query to call it? If you haven't already, as it says in the Documentation ... Chris Pending statusClosed   Amelia   Updated October 2, 2024 at 7:45am   7 Most recent comment from Marko Davidović:Hello again, The issue is as we suspected and mentioned. In employee assigned services you have set that minimum is 2 and this overrides general settings That is why first customer get pending status ... Pablo Amelia Client PortalClosed   Amelia   Updated October 2, 2024 at 7:43am   4 Most recent comment from Stefan Petrov:Hi Pablo, I see now, unfortunatelly, this is currently not possible within the Customer Panel. Customers can only preview the appointments (manage them), but in order to book new appointments, they wo ... Leonardo Link Google MeetClosed   Amelia   Updated October 2, 2024 at 7:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This is not possible to achieve at this time Im afraid. In light of this, we encourage ... felipe marquez villena El mejor Hosting o VPSClosed   Amelia   Updated October 2, 2024 at 7:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We can not tell you this since this is not our area  ofexpertise. For anything related to server configuration, you need to reach out to your hosting pr ... Samuel de la Cruz Notifications réservation clientClosed   Amelia   Updated October 2, 2024 at 6:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This can happen if you are using PHP mail instead of SMTP. Please go to the notifications section inspect the page then try and send test notifications a ... Odin Amelia Multilingual Notifications with WeglotClosed   Amelia   Updated October 2, 2024 at 6:51am   4 Most recent comment from Marko Davidović:Hello again, You need to set locale page language. Amelia follows the language that is set for that page and then it is automatically translated to that language.  We wish you all the best and hope y ... Alejandro Bug with rolesClosed   Amelia   Updated October 2, 2024 at 6:02am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. There is a bug and it should be resolved in this version. You can download Amelia from this link https://we.tl/t-aSc2vYWVHz We are sending you a short ... Michael Diamantidis LOCATION AND EMPLYEE NOT DISPLAYED WHEN A CUSTOMER BOOK AN APPOINTMENT!Closed   Amelia   Updated October 2, 2024 at 5:50am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Marcos Armenta Group Bookings on PackagesClosed   Amelia   Updated October 2, 2024 at 5:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. What you want is not possible to achieve at this time Im afraid. Packages can only be b ... David Burley Conditional FormattingClosed   wpDataTables   Updated October 1, 2024 at 9:16pm   2 Most recent comment from Miloš Jovanović:Hi David,My apologies, I am struggling to visualise/connect all the details which are taken into account for this conditional logic - but I believe we can understand the main limitation/point, which i ... David Burley Updating two rows at same timeClosed   wpDataTables   Updated October 1, 2024 at 9:07pm   3 Most recent comment from Miloš Jovanović:Hi David,Sorry, I just thought of a possible workaround idea, which can allow you to edit multiple rows - if they need to have the same information.This is only possible for our manual tables - they h ...