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Public Tickets

Promsy Célia Problem with end timeClosed   Amelia   Updated September 22, 2023 at 10:48am   2 Most recent comment from Marko Davidović:Hello again Célia, Thank you for reaching out to us.Work hours of company and services depend on work hours of employee. The availability of the service is defined by employees' working hours, ... Jonas Oya Error 400: redirect_uri_mismatch​Closed   Amelia   Updated September 22, 2023 at 10:20am   6 Most recent comment from Marko Davidović:Hello Jonas,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, plea ... Milove Clairin how to have the same employee for an entire service?Closed   Amelia   Updated September 22, 2023 at 9:55am   4 Most recent comment from Uroš Jovanović:Hello Milove,This is possible with the 2.0 step-by-step booking form with the following option;Please let me know if that works for you.Looking forward to your reply. Milove Clairin how can a customer simply cancel a service?Closed   Amelia   Updated September 22, 2023 at 9:52am   6 Most recent comment from Uroš Jovanović:Hello Milove,Yes, you will need to create the redirect pages where the customers will be redirected once the appointment has been canceled.The cancelation will be done automatically form the Amelia pl ... Roy new services are not displayed in front endClosed   Amelia   Updated September 22, 2023 at 9:07am   4 Most recent comment from Uroš Jovanović:Hello Roy,For this purpose, you can use the following shortcode:[ameliastepbooking]And also, you can hide the Employee field on the Amelia/Customize page. Erdész Gábor Appointment cart infoClosed   Amelia   Updated September 22, 2023 at 9:03am   8 Most recent comment from Uroš Jovanović:Hello Erdész,Thank you for the update on this.I will respond to that ticket as soon as possible. Marcos Oya Lifetime PlanClosed Pre-purchase questions for Amelia   Updated September 22, 2023 at 8:08am   2 Most recent comment from Marko Davidović:Hello MarcosOya, Thank you for reaching out to us.Yes, that is correct, you will have lifetime access to our updates and to our support.We wish you all the best. Have a nice weekend.  Tai Chang Custom Fields is not workingClosed   Amelia   Updated September 22, 2023 at 7:24am   14 Most recent comment from Stefan Petrov:Hello Tai,Thanks for the feedback. This has been reported already, but I'll make sure that I forward this case to the developers, as well. Hopefully, the fix will be implemented in future version ... Sergio Redirect to thank you pageClosed   Amelia   Updated September 22, 2023 at 7:21am   3 Most recent comment from Uroš Jovanović:Hello Sergio,Marteen is right, that is exactly how this works in Amelia.Please check this out and let us know if it works or not.Looking forward to your reply. Jonas Höglund Step by step form formatClosed   Amelia   Updated September 22, 2023 at 7:08am   11 Most recent comment from Uroš Jovanović:Hello Jonas,Glad to be able to assist you.Please let me know if you have any other questions. Marina URGENT : google agenda synchronization problemClosed   Amelia   Updated September 22, 2023 at 6:45am   2 Most recent comment from Marko Davidović:Hello Marina, Thank you for reaching out to us.When you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably alrea ... Maarten Baltussen NotificationClosed   Amelia   Updated September 22, 2023 at 7:09am   3 Most recent comment from Marko Davidović:Hello Maarten,We just got the feedback from our colleagues and they have told us that this is the most common command and that is why it is under the notifications, but we are aware that there are dif ... ronnie adams Passing UTM parameters when booking is madeClosed   Amelia   Updated September 22, 2023 at 5:49am   15 Most recent comment from Marko Davidović:Hello Michael,We would need to check that, but in order to do so please open your own separate ticket so that we do not go back and forth on Ronnie's ticket so that we do not disturb him since h ... Ronnie Riggar Error adding purchase codeClosed   wpDataTables   Updated September 21, 2023 at 4:07pm   2 Most recent comment from Miloš Jovanović:Hello. This could be an issue with the SSL certificate on your site. There is a workaround for this issue. You can edit a PHP file on your FTP in the plugin folder, with any text/code editor. This is ... Zengfu Xu Amelia Booking Form 1.0 or 2.0Closed   Amelia   Updated September 21, 2023 at 2:02pm   5 Most recent comment from Stefan Petrov:Hello Zengfu,We understand the need to show the Payment summary in the "Congratulations" page where a customer would click to accept, but, unfortunately, there is no option for that. Amelia is hard co ...