As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Guillermo Google Invite w/ zoom integrationClosed   Amelia   Updated October 9, 2024 at 10:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you do not want to send Google invite you can turn this off in settings integrations If we understood you correctly this should help. Should you have ... Neil Kerridge FlexibilityClosed Pre-purchase questions for Amelia   Updated October 9, 2024 at 10:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. 1 - Choose date for bookingfirst step the customer will be able to choose a date for their activity booking with us - A simple calendar selection date. - ... MagiSol Malware detectedClosed   Amelia   Updated October 9, 2024 at 9:58am   4 Most recent comment from Uroš Jovanović:Hello, We are glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Siddhi Urgent: Issue with Amelia Booking System - Appointment Not DisplayedClosed   Amelia   Updated October 9, 2024 at 9:41am   6 Most recent comment from Marko Davidović:Hello Gabriel, We cannot help you here since this is a ticket from Siddhi. So please open your own ticket and we will gladly help you there. And please do not write on others ticket since they get eac ... Alan Appointments FeaturesClosed   Amelia   Updated October 9, 2024 at 9:13am   2 Most recent comment from Uroš Jovanović:Hello Alan, Thank you for reaching out to us. 2. Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest those features on the following link: https:// ... George SMS Alpha Sender ID now=t workingClosed   Amelia   Updated October 9, 2024 at 8:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Certain countries don't allow alpha sender id or require a registration before it can be used (including Australia). Unfortunately, our integration ... Robert Formatting Event Calendar & Event ListClosed   Amelia   Updated October 9, 2024 at 8:19am   4 Most recent comment from Marko Davidović:Hello again, we are glad to hear that you like Amelia overall and in light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following l ... Gaby APPOINTMENT-PCKClosed   Amelia   Updated October 9, 2024 at 8:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. That is not possible to achieve I'm afraid all appointments that are part of the package must be booked from a customer panel. This can not be chang ... Andres Mendez Specific service with popupsClosed   Amelia   Updated October 9, 2024 at 7:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes and no.You can set specific service to show but not the custom duration and pricing. This need to be chosen on a booking form. Should you have any fu ... Francisco Latapiat Recurrent appointment on packagesClosed   Amelia   Updated October 9, 2024 at 7:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Packages work in a completely different way than recurring appointment and the vast maj ... Jerry Mize Hours Being Added to AppointmentsClosed   Amelia   Updated October 9, 2024 at 7:24am   13 Most recent comment from Stefan Petrov:Hello Jerry, That's great to see, you are welcome. Of course, should you have any other questions or issues, as you already know, feel free to reach out to us on a new ticket and we will kindly p ... Lindsay Finding an Amelia expert to hireClosed   Amelia   Updated October 9, 2024 at 6:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently we do not setup Amelia for customers you need to set it up on your own. There is a chance that we will be doing this in the futu ... Sergio Urcelay Preselect custom durationClosed   Amelia   Updated October 9, 2024 at 6:27am   4 Most recent comment from Marko Davidović:Hello again, When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separat ... Ahmed Abubakar Taib Syncing Employee/Customer Panels & Adding Registration Link to Login PageClosed   Amelia   Updated October 9, 2024 at 5:51am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Emplyoees can not register you must need to create them manually on the backend.But customer can book and then they will become Amelia customer and they ... Amer Ahmed StackedLineChart not saving color (HighChart)Closed   wpDataTables   Updated October 8, 2024 at 2:11pm   2 Most recent comment from Miloš Jovanović:Hello,  We found a new bug for all our charts.This bug only happens with the latest 6.7.1 version.The custom colors are not getting saved when we change them on the chart series. Our developers will ...