We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Karen Allen Amelia Recurring eventsClosed   Amelia   Updated September 19, 2019 at 8:47am   2 Most recent comment from [deleted]:Hello Karen, Thank you for your purchase and your kind wordsWe are glad you find Amelia great and helpful!I am sorry but I will have to disappoint you for this one, there is not an option for maki ... withlovingarms Foreign Keys on SQL query tables of VIEWClosed   wpDataTables   Updated September 19, 2019 at 8:43am   2 Most recent comment from Aleksandar Vuković:Hello withlovingarmsThank you for reaching out to us, but we are already aware of that issue.Not only that, but you may want to look out for these as well:For MySQL engine we are dynamically adding th ... Winston Williams Adding an employee to all locationsClosed   Amelia   Updated September 19, 2019 at 8:28am   6 Most recent comment from [deleted]:Thanks, you too  Ken Pichal Multiple bookingsClosed   Amelia   Updated September 19, 2019 at 8:06am   4 Most recent comment from [deleted]:Hello Ken,Sorry to hear that you don't find Amelia suitable for your organisation. Is there anything specific that maybe we can help you with? Regarding your previous question, you asked about  ... Roberto Tenopala Trial versionClosed Pre-purchase questions for wpDataTables   Updated September 19, 2019 at 7:19am   4 Most recent comment from Aleksandar Vuković:Hi again Roberto. Alright, I got it to look something like (although not completely) like your chart. Here's the table: And the chart would look like this: So, it is now split per month, but all ... Ada P Amelia's featuresClosed Pre-purchase questions for Amelia   Updated September 19, 2019 at 7:04am   2 Most recent comment from Aleksandar Vuković:Hello Ada.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our development team i ... Jaap Bijl Amelia Booking shortcode not workingClosed   Amelia   Updated September 19, 2019 at 6:52am   4 Most recent comment from Aleksandar Vuković:Hello Jaap Bijl.Sorry for the late response.I'm glad to hear you resolved the issue you were experiencing.Can you tell me which part of the documentation was unclear about shortcodes, so we can f ... Fabian Hide employeesClosed   Amelia   Updated September 18, 2019 at 2:54pm   2 Most recent comment from Aleksandar Vuković:Hello Fabian.Thanks for your purchase.We can help you hide the employees drop-down with some custom CSS, but I need you to share the page where the booking form is with me, so I can find the correct ... matsepura History of changes in tablesClosed Pre-purchase questions for wpDataTables   Updated September 18, 2019 at 1:41pm   4 Most recent comment from Aleksandar Vuković:Hello maroin.Thank you for your interest in our plugin.If you create a manual table, a wdt_ID column will automatically be created (although hidden - you can unhide it by clicking on "View All Columns ... Chris Singer wp databaseClosed Pre-purchase questions for wpDataTables   Updated September 18, 2019 at 1:20pm   2 Most recent comment from Aleksandar Vuković:Hello Chris.Thank you for your interest in our plugin.Do you have the Lite version of the plugin? If that is true, you cannot create manual tables, nor MySQL-query based tables.Only manual tables are ... Andreas Price DisplayClosed   Amelia   Updated September 18, 2019 at 1:13pm   2 Most recent comment from Miloš Jovanović:Hi Andreas,Thank you for your purchase.The price is displaying the service price ( per person) and unfortunately there is no option to add the text after it at the moment.You can maybe add this info ... mack_1000000 Zooming when on mobileClosed   wpDataTables   Updated September 18, 2019 at 1:09pm   8 Most recent comment from Aleksandar Vuković:Hi again mack_1000000.That shouldn't be happening with the edit modal.The issue has been forwarded to our development team, so they can take a look at it, and hopefully fix it for one of our fut ... Andreas Climent Setting for max number of persons one user can book per eventClosed   Amelia   Updated September 18, 2019 at 1:07pm   2 Most recent comment from [deleted]:Hello Andreas, Unfortunately, this is not possible with the plugin's built-in features for now. We haven't had this kind of requirement so far. But if this appears more often in custome ... James Edward Bailey WP Amelia "Bringing anyone with you?"Closed   Amelia   Updated September 18, 2019 at 12:42pm   4 Most recent comment from Miloš Jovanović:Hi James,Thank you for your feedback and for the workaround.I will keep this solution until we find a proper solution.Best regards. Tracy Hambly Amelia DashboardClosed   Amelia   Updated September 18, 2019 at 12:38pm   11 Most recent comment from Miloš Jovanović:HI Tracy,Glad to hear that, you are welcome.Best regards.