As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

nawaf alrashidy How i can make Automatic numberingClosed   wpDataTables   Updated October 31, 2019 at 1:21pm   2 Most recent comment from Aleksandar Vuković:Hello nawafEvery manual table has an auto-increment integer column wdt_ID, which is hidden by default.Please click on "Complete column list" (yellow) button and then on the "eye" symbol to display th ... Andes Schulz user permsClosed   Amelia   Updated October 31, 2019 at 12:40pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Andes.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Andes Schulz Service catalog viewsClosed   Amelia   Updated October 31, 2019 at 12:40pm   2 Most recent comment from Aleksandar Vuković:Hello Andes.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, the only available shortcodes are listed in ou ... Belaidi Booking form pop-upClosed Pre-purchase questions for Amelia   Updated October 31, 2019 at 12:20pm   2 Most recent comment from Miloš Jovanović:Hi Belaidi,Thank you for your inquire.Can you please describe me more about your request.Do you want to display the booking form in a pop-up or something else?Best regards. nawaf alrashidy Error with connect to mysql serverClosed   wpDataTables   Updated October 31, 2019 at 12:09pm   5 Most recent comment from Aleksandar Vuković:You're welcome nawafIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pritesh Pandey Query regarding bookingClosed Pre-purchase questions for Amelia   Updated October 31, 2019 at 10:18am   2 Most recent comment from [deleted]:Hi Pritesh,Thank you for your interest in our plugin.We don't have an option to book multiple time slots in one session, but customer can book separately as many slots as they want.Let me know if ... Kevin J WordPress Hooks, Filters and ActionsClosed Pre-purchase questions for Amelia   Updated October 31, 2019 at 9:36am   2 Most recent comment from Miloš Jovanović:Hi Kevin,Thank you for your feedback.Web hooks was included in the latest version of our plugin and relatively this is a new, so if you have any suggestion or idea how we can change the documentation ... Jaroslav Form in PopupClosed   Amelia   Updated October 31, 2019 at 9:24am   4 Most recent comment from Aleksandar Vuković:Hello again Jaroslav.I don't know about pop-ups (I never tested that), but I know that Amelia can be used in an iframe. Maybe this could help.Can you send me a zip installation of Elementor, so ... Andrius Cancelled appointments in Google CalendarClosed   Amelia   Updated October 31, 2019 at 8:57am   2 Most recent comment from [deleted]:Hello Andrius, I see your point. Thanks for the suggestion, I will forward this to the development team so they can check out if and how this can be implemented. If you have any other questions or ... drew emplyee registerClosed Pre-purchase questions for Amelia   Updated October 30, 2019 at 5:29pm   2 Most recent comment from [deleted]:Hi Drew,Thank you for your interest in our plugin.Unfortunately something like this is not possible at the moment. At the moment admin or manager needs to create employee's profile but if you giv ... Jessica Clara Noelle Grant Error Setting up EmployeesClosed   Amelia   Updated October 30, 2019 at 4:15pm   8 Most recent comment from [deleted]:Hello Jessica, Yes, please send me the link to your website WordPress where I can login. Please send me the cPanel (godaddy credentials), as well.Thanks! Marc Maessen Shortcodes for EventsClosed   Amelia   Updated October 30, 2019 at 4:00pm   5 Most recent comment from [deleted]:Hello Mike, 1. Unfortunately, this is not possible in Amelia with its current built-in features. 2. You can link to a page where you have the event shortcode, if I understood you well. If not, plea ... clockworkmoggy Cannot make appointment and calendar shows nothingClosed Pre-purchase questions for Amelia   Updated October 30, 2019 at 3:07pm   22 Most recent comment from [deleted]:You are welcome, Neil. Thanks!P. S. If you like Amelia and have a couple of spare minutes, I would be thankful if you could write a review for us following this link. Our free/Lite version is ... Caroline Kiel Styling the Editor Form (II)Closed   wpDataTables   Updated October 30, 2019 at 2:20pm   2 Most recent comment from Aleksandar Vuković:Hi Caroline.I apologize, but I don't quite understand which selectboxes in the editor you want to change.Could you, please, share some screenshots with me? Bruno Gall Appointment statusClosed   Amelia   Updated October 30, 2019 at 12:46pm   6 Most recent comment from Aleksandar Vuković:Hello Bruno.The issue here is that you have minimum capacity set to "12":So, even though you configured the default status of appointments to be "Approved", the appointment is not complete until all 1 ...