As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Emma CompatibilityClosed Pre-purchase questions for Amelia   Updated November 26, 2019 at 12:27pm   4 Most recent comment from [deleted]:Hi Emma,If you use this https://showit.co/ page builder then my answer is No since this page builder is not part of the WordPress and our plugin is made for WordPress so they can't be used toge ... Dietmar Baumann Google CalenderClosed Pre-purchase questions for Amelia   Updated November 26, 2019 at 10:26am   9 Most recent comment from [deleted]:Hi Dietmar,I am glad to hear that the problem is solved. Have a nice day.Best regards. Sangoma Asgard You have reached maximum number of registered domainsClosed   Amelia   Updated November 26, 2019 at 9:46am   6 Most recent comment from [deleted]:Hello Jay, If you want to transfer Amelia you need to first deactivate it on the old domain (before deleting) and then activate it on a new one. We deactivated your code on the old domain so please ... Louise Paypal & Google Calendar integrationClosed   Amelia   Updated November 25, 2019 at 3:35pm   4 Most recent comment from [deleted]:Hello Louse, Great, glad to hear that!You are welcome, Louse.Could you please tell me which information you would like to add (if possible) in the Orders details section of PayPal? Thanks! Jacopo Gomarasca CUSTOMIZATIONClosed   Amelia   Updated November 25, 2019 at 3:09pm   7 Most recent comment from [deleted]:Hello Jacopo,  Regarding your feature requirements, the first one is possible in Amelia. When you create an employee in the details section you set one default location, but then you can set more dif ... Pablo Chamorro upgrade to pro from basic optionClosed Pre-purchase questions for wpDataTables   Updated November 25, 2019 at 2:57pm   6 Most recent comment from Aleksandar Vuković:You're welcome, Pablo.If there's anything else I can do to help, please let me know. Thiago Unable to pay in the pluginClosed   Amelia   Updated November 25, 2019 at 1:59pm   2 Most recent comment from Aleksandar Vuković:Hello Thiago.Thank you for your purchase.Issues like this usually happen when you leave the "Test" or "Sandbox" mode on, and you're trying to pay with live credentials or a real credit card. Also ... wilson Similien CustomizeClosed Pre-purchase questions for Amelia   Updated November 25, 2019 at 1:00pm   2 Most recent comment from Miloš Jovanović:Hi wilson,Thank you for your inquire. Sorry for late response, we are not working on weekends. We do have an option to add custom fields for the desired services on the booking form, so the customers ... Arie https://datatables.net/manual/tech-notes/1Closed   wpDataTables   Updated November 25, 2019 at 12:12pm   2 Most recent comment from Aleksandar Vuković:Hello Arie.This issue can come up if you have some caching plugins enabled, and/or security plugins blocking the admin-ajax calls from being completed.You can try deactivating "Use minified wpDataTabl ... Jerry Koutavas Editable TablesClosed Pre-purchase questions for wpDataTables   Updated November 25, 2019 at 11:40am   2 Most recent comment from Aleksandar Vuković:Hello Jerry.Thank you for your interest in our plugin.If you mean to have one table with all users, but each user has his own data saved in a column, you can enable "Users see and edit only own data", ... miuprint Reorder RowClosed   wpDataTables   Updated November 25, 2019 at 11:29am   2 Most recent comment from Aleksandar Vuković:Hello miuprintI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We have that feature planned, but unfortunately it is not g ... anandballi License termsClosed Pre-purchase questions for wpDataTables   Updated November 25, 2019 at 11:08am   7 Most recent comment from Aleksandar Vuković:Hi again Ryan.Sure, if you purchase the yearly subscription, and decide to switch over to lifetime, we can help you out with just paying the difference, or (depending on the amount of time that passe ... Ryan Lama Trial periodClosed Pre-purchase questions for wpDataTables   Updated November 25, 2019 at 11:07am   2 Most recent comment from Aleksandar Vuković:Hello Ryan.Thank you for your interest in our plugin.Unfortunately we don't have a free trial, but we do have a 15-day money back guarantee, so if you purchase the plugin, and see it doesn' ... darren Email notifications won’t workClosed   Amelia   Updated November 25, 2019 at 10:30am   6 Most recent comment from [deleted]:Hello darren, You are welcome. As I replied to your other ticket, we deactivated your code so please try activating it now. Let me know if you still have issues,  Clemens Additional persons notificationClosed   Amelia   Updated November 25, 2019 at 10:29am   25 Most recent comment from Miloš Jovanović:Hi Clemens,Thank you very much for the review , it really means a lot to us.Have a great day.Best regards.