As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Frantoqui Add search option to multi-select filterClosed   Powerful Filters for wpDataTables   Updated December 2, 2019 at 5:58pm   2 Most recent comment from Aleksandar Vuković:Hi again Franz.Search is already a part of the Multi-Selectbox filter, if you allow a limited amount of data to be loaded for the column (10, 25, 50... anything except for "All"). Adding a check-box t ... Brett Drinkwater Black Friday Sale?Closed Pre-purchase questions for Amelia   Updated December 2, 2019 at 4:53pm   6 Most recent comment from [deleted]:Hi Ana Maria,My colleague has already answered to your ticket, there is still a discount.Best regards. Massimo Barcellona Questions re AmeliaClosed Pre-purchase questions for Amelia   Updated December 2, 2019 at 4:51pm   4 Most recent comment from [deleted]:Hi Massimo,1) We didn't have any major issues like that until now. The plugin is stable both front-end and back-end.2) We have option to export appointments from the Appointments page in a CSV fi ... Dragan Panic price if I upgrade?Closed Pre-purchase questions for wpDataTables   Updated December 2, 2019 at 3:28pm   2 Most recent comment from Aleksandar Vuković:Hello Dragan.Thank you for your interest in our plugin.If you decide to switch over to another plan, we can forward the request to our reseller - Paddle, and they will charge the difference, deductin ... Andrius Calendar translationClosed   Amelia   Updated December 2, 2019 at 3:24pm   3 Most recent comment from Andrius:Apologies for the unnecessary alarm – it was indeed a cache issue. I thought I'd cleared it, but turns out I hadn't.A. Dave O'Dwyer MultisiteClosed   Amelia   Updated December 2, 2019 at 1:53pm   4 Most recent comment from [deleted]:Hello Dave, Yes, the multi-site works now, so if you have some issue with it please let us know.If you have any further questions or concerns feel free to ask, patrickzelf contactClosed Pre-purchase questions for Amelia   Updated December 2, 2019 at 1:19pm   2 Most recent comment from [deleted]:Hi Patrick,My colleague has already answered to your ticket and explained what you need to do so we will continue conversation there.Best regards. Barfleur en mer Issue extra option count + technical questionClosed   Amelia   Updated December 2, 2019 at 11:57am   8 Most recent comment from [deleted]:Hello Victor, You are welcome! Great, glad to hear that Apologies for replying late, we are not working on weekends.Ok, so... unfortunately, we can't change the price to be shown with a minus s ... Brian kuhn bookingClosed Pre-purchase questions for Amelia   Updated December 2, 2019 at 11:15am   2 Most recent comment from [deleted]:Hi Brian,Thanks for your interest!We have Google Calendar synchronisation, currently we do not have iCal sync for employees, but we have add to calendar option after booking for customers.Let me know ... Evelynf events - need 15 minute segmentsClosed   Amelia   Updated December 2, 2019 at 11:00am   2 Most recent comment from [deleted]:Hi Evelyn,Thank you for your inquiry.The default time slot step is 30 minutes, that is why you cannot set 45 minutes as duration. To change this, please go to the Settings page and open General Setti ... William Decker Minimum time before bookingClosed   Amelia   Updated December 2, 2019 at 10:45am   2 Most recent comment from [deleted]:Hello Bill Decker,Sorry for replying late, we are not working on weekends.Unfortunately, there isn't an option to choose the minimum required time before booking for each service separately. But ... Rob Bullen Rental BookingClosed Pre-purchase questions for Amelia   Updated December 2, 2019 at 10:45am   2 Most recent comment from [deleted]:Hi Rob Bullen,Thank you for your interest in our plugin.Unfortunately not at the moment. Our plugin doesn't have option for multi-day booking, just time slots in one day so rental booking for mor ... Juliawebsitemaster1 Showing Categories on Front endClosed   Amelia   Updated December 2, 2019 at 10:15am   2 Most recent comment from [deleted]:Hello Juliawebsitemaster1, Thank you for your purchase and apologies for replying late, we are not working on weekends. Yes, this is possible if you use the [ameliacatalog] shortcode.You can find a ... Ditte Buur Minutes and loyalty cardClosed Pre-purchase questions for Amelia   Updated December 2, 2019 at 10:04am   2 Most recent comment from [deleted]:Hi Ditte Buur,Thank you for your interest in our plugin." I need to be able to open a class eg. 9:50-11.10. Is this possible in the paid version?"In our General Settings we have option "Default time ... Shaw Tabrizi I can not log in with the provided user name and password.Closed   Amelia   Updated December 2, 2019 at 9:49am   2 Most recent comment from [deleted]:Hello Shaw Tabrizi, Could you please tell me where exactly do you have this issue? Is it in the booking process, when you try to book as a customer? If yes, there are several options in Amelia for c ...