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  Public Ticket #2222579
You have reached maximum number of registered domains
Closed

Comments

  • Sangoma started the conversation

    Hi !

    I have install the amelia plugin with an domain.

    But i wan't to install it to another domain. Is it possible?


    So, is it possible extract data from the 1st domain to the 2nd ?


    Best regards!


    Lee O'nel

  • [deleted] replied

    Hello onellee, 

    Thank you for your purchase!

    You can deactivate Amelia on the domain that you used to have it activated, and activate it then on the new domain. If you encounter any issues doing this please let me know. 

    You will not transfer any data doing this from one domain to another one, though, if that is what you want to achieve. If you want to recreate old website on a new domain you can use some plugin, like for example Duplicator

    If you have any further questions or concerns feel free to ask, 

  • Sangoma replied

    Hello Marija,

    I have deactivated Amelia on the domain that i am used to have it activated. But when i want to activated it on the new domain, i have got the same message :

    You have reached maximum number of registered domains.

    Can you help me please ?

    Best regards,

    onellee

  • Jay replied

    How can I deactivate a domain if it doesnt exist anymore???? I would just like to deactivate ALL domains. How do I do that?

  • [deleted] replied

    Hello onellee, 

    We have deactivated your purchase code on the domain where you had it activated, so please try now activating it on another domain.

    Please let me know if you still have issues. 

  • [deleted] replied

    Hello Jay, 

    If you want to transfer Amelia you need to first deactivate it on the old domain (before deleting) and then activate it on a new one. 

    We deactivated your code on the old domain so please try activating it on the new one. 

    Please let me know if you still have issues.