As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Justin Michael Biggers Feature requestsClosed   Amelia   Updated March 9, 2020 at 4:23pm   2 Most recent comment from [deleted]:Hello Justin Michael Biggers,  Thank you for your purchase and your compliments. We are glad to hear you like Amelia  We don't have this in our plan for now, but we have it in our list of feat ... Dirk Hein Invoice as PDF - appointment time will not shownClosed   Amelia   Updated March 9, 2020 at 2:53pm   2 Most recent comment from Aleksandar Vuković:Hello DirkThank you for your purchase.Please download the beta version of Amelia attached to my response.When you install it, you need to access your database and make some changes. Access the databas ... Jessica Hargreaves Event tags - how tro deleteClosed   Amelia   Updated March 9, 2020 at 2:48pm   4 Most recent comment from Aleksandar Vuković:Good news, JessicaThanks for confirming.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Renata Clarke Calendar syncClosed Pre-purchase questions for Amelia   Updated March 9, 2020 at 2:09pm   2 Most recent comment from [deleted]:Hi Renata Clarke,Thank you for your interest in our plugin.At the moment we have 1.5 way synchronisation with Google calendar. That means that once you connect employee with Google calendar, his avail ... Saleh Fauzan Edit and Delete RowClosed   wpDataTables   Updated March 9, 2020 at 2:01pm   10 Most recent comment from Aleksandar Vuković:Hello again SalehYou're welcome, of course.Please feel free to add as many suggestions as you come up with on our Suggest a Feature page. It is all being forwarded to our developers for review. Gregg Hurson Frontend Booking CalendarClosed Pre-purchase questions for Amelia   Updated March 9, 2020 at 1:15pm   6 Most recent comment from [deleted]:Hi Gregg,We have this on our demo sites here but plugin comes empty and you need to create all of these. We have detailed documentation for all options and videos for some of the most important option ... Mattias Wihlgaard Problem saving servicesClosed   Amelia   Updated March 9, 2020 at 12:06pm   4 Most recent comment from [deleted]:Hello Mattias, Great, glad to hear that the issue is gone!Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Nathan Hiemstra Appearance and files not loadingClosed   Amelia   Updated March 9, 2020 at 12:05pm   4 Most recent comment from [deleted]:Hello Nathan, It's OK, no worriesGlad to hear the issue is gone!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Loïc Maréchal Select input updateClosed   Amelia   Updated March 9, 2020 at 11:39am   4 Most recent comment from [deleted]:Hello Loïc Maréchal, Apologies for replying late, we are not working on weekends. Thank you for the screenshot. This is a bug in the system, the extra field should be refreshed when a service cho ... Jocelyn Munroe TinyMCE Editor CustomizationClosed   wpDataTables   Updated March 9, 2020 at 10:57am   30 Most recent comment from Aleksandar Vuković:You're welcome, JocelynGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Robert SEO indexable tablesClosed   wpDataTables   Updated March 9, 2020 at 10:37am   5 Most recent comment from Aleksandar Vuković:Hi again RobertI'm sorry to hear you won't be using our plugin after purchase.You need to log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you p ... maxlaxinc Column header is misalignedClosed   wpDataTables   Updated March 9, 2020 at 10:36am   2 Most recent comment from Aleksandar Vuković:Hello maxlaxincThank you for your purchase.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Cristiano Di Salvo Table relationsClosed   wpDataTables   Updated March 9, 2020 at 10:17am   2 Most recent comment from Aleksandar Vuković:Hello CristianoThank you for your suggestion.Unfortunately, something like this is not possible, since the plugin can only fetch the data associated to a single row. If you reference a column that is ... Edward Montagna Creating a table w/ condition failsClosed   wpDataTables   Updated March 9, 2020 at 9:44am   2 Most recent comment from Aleksandar Vuković:Hello EdwardThank you for your purchase.Your query looks fine, so there may be something blocking wpDataTables from actually creating the table. I can't say without taking a look, though.Please p ... Joe Lyons Bulk OrderClosed   Amelia   Updated March 9, 2020 at 7:52am   4 Most recent comment from Aleksandar Vuković:Hi again JoeThat sounds good.Since the coupon is assigned only to "10 - 1Hr Sessions" service, you can place the placeholder to the "appointment approved" template. It will be sent only to the people ...