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Public Tickets

Cacique about calendarsClosed Pre-purchase questions for Amelia   Updated January 20, 2020 at 11:00am   2 Most recent comment from Miloš Jovanović:Hi Cacique,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately I did not quite understand what are you trying to achieve, can you please describe me more ... Randal Oulton ChartsClosed   wpDataTables   Updated January 20, 2020 at 9:19am   4 Most recent comment from Isidora Markovic:Hi Randal,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Aleksandar have day-off today so will help you out. Yes that is the defau ... Ashley Reinhard Google Integrations QuestionClosed Pre-purchase questions for Amelia   Updated January 17, 2020 at 3:58pm   2 Most recent comment from [deleted]:Hi Ashley Reinhard,Thank you for your interest in our plugin.Yes, of course, our Google synchronisation works just like you have described. Each employee can be connected to one Google calendar, if ev ... Daniel Lysak TrialClosed Pre-purchase questions for Amelia   Updated January 17, 2020 at 3:58pm   5 Most recent comment from [deleted]:Hi Daniel, We do not have recurring appointments yet. For the buffer time, you need to set up default time slot in general settings, see the video: https://share.getcloudapp.com/4guxXk8qRegarding t ... Mohamad Alkhalil Location IssueClosed   Amelia   Updated January 17, 2020 at 1:13pm   2 Most recent comment from Aleksandar Vuković:Hello MohamadThank you for your purchase.At the moment, employees can be assigned only to a location at a time. That is - one time frame per location. For example:Employee 1 - works from 09:00 - 10:00 ... dmsims Sims Column sizeClosed   wpDataTables   Updated January 17, 2020 at 11:44am   11 Most recent comment from Aleksandar Vuković:Hi again dmsimsGood news! Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Karen Allen Event Times on Front End with SafariClosed   Amelia   Updated January 17, 2020 at 11:09am   12 Most recent comment from Aleksandar Vuković:Awesome, Karen!Thanks for letting me know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.May I ask you for a small ... Susanna Townsend Available TimesClosed   Amelia   Updated January 17, 2020 at 10:42am   2 Most recent comment from Aleksandar Vuković:Hello SusannaThank you for letting us know the issue was resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Leoanrdo Frontend Client AccountClosed Pre-purchase questions for Amelia   Updated January 17, 2020 at 10:04am   16 Most recent comment from [deleted]:Hi Christopher,Thank you for this suggestion, you are right, we will add option to choose which page will be shown on the customer panel. Until we release a new update maybe we could set something cu ... Nico Morgan Booking form not appearing on iOSClosed   Amelia   Updated January 17, 2020 at 9:17am   2 Most recent comment from Aleksandar Vuković:Hello NicoThank you for letting us know the issue is resolved.Perhaps there was some leftover cache causing the page not to display.If you have any further questions or issues, please feel free to ope ... Sylvain Front Cabinet UsersClosed   Amelia   Updated January 17, 2020 at 8:41am   4 Most recent comment from Aleksandar Vuković:Hi again SylvainUnfortunately, it can't work like that.Amelia Customer roles are created if you enabled "Automatically create Amelia Customer user" in Roles Settings of Amelia, and after they co ... ILIA SHAPIRA ChartsClosed   wpDataTables   Updated January 16, 2020 at 3:10pm   4 Most recent comment from Aleksandar Vuković:Hi again Ilia.You're welcome. Glad I could help.Are you using a page builder of some sort? If you are, you can add the builder's widgets side by side, and add the shortcodes in them. That w ... Wim Brinkers Integration WoocommerceClosed   Amelia   Updated January 16, 2020 at 2:04pm   2 Most recent comment from [deleted]:Hello Wim Brinkers, Could you please tell me whether the data from Amelia is in the Cart page (the customer info and the price that should be paid)? This is it regarding Amelia, it should send the ... Debbie van Cleef One service for booking 3 time slotsClosed   Amelia   Updated January 16, 2020 at 12:15pm   4 Most recent comment from [deleted]:You are welcome, Debbie. Sorry I couldn't help you more at this point.If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Laurent Google MapsClosed   Amelia   Updated January 16, 2020 at 12:14pm   6 Most recent comment from Aleksandar Vuković:Hello JoseDid you try what Laurent suggested - uninstall/reinstall Amelia?If that doesn't help, please open a private ticket, and we'll gladly help you out.