As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Aimee not able to schedule appointmentsClosed   Amelia   Updated April 23, 2020 at 9:43am   6 Most recent comment from [deleted]:Hello Aimee, If you disable the option Allow booking below minimum capacity:  in Amelia -> Settings -> Appointments, then someone can't book an appointment without filling in the minimum capac ... Ioannis Giftakis Download limitClosed   wpDataTables   Updated April 23, 2020 at 9:37am   4 Most recent comment from Aleksandar Vuković:Hello againI'm not sure. Memberpress has an add-on to link your membership levels to any WordPress user role. So you can link your levels to the selected user role. I don't know if you wou ... Jan Riedel Different prices for the SAME eventClosed   Amelia   Updated April 23, 2020 at 9:33am   2 Most recent comment from [deleted]:Hello Jan, Thank you for your purchase. Unfortunately, there isn't an option to create events with several prices in Amelia with its current built-in features. Event is created with a set (one) ... Kathey Design of EventsClosed Pre-purchase questions for Amelia   Updated April 23, 2020 at 8:41am   2 Most recent comment from [deleted]:Hi Kathey,Thank you for your interest in our plugin.At the moment it is possible to show pictures for events like this.However, it is not possible to show like categories with pictures. We certainly p ... Eanna Freeney ColumnsClosed   wpDataTables   Updated April 23, 2020 at 8:04am   4 Most recent comment from Aleksandar Vuković:Hi EannaI'm not sure how you see the ticket, as a customer, but it should be right below: Amol Custom fields notification by emailClosed   Amelia   Updated April 23, 2020 at 8:02am   2 Most recent comment from Aleksandar Vuković:Hello AmolI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment there is no way of adding attachments to the email ... Cantaut assign serviceClosed   Amelia   Updated April 23, 2020 at 8:00am   2 Most recent comment from Aleksandar Vuković:Hello SébastianI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only assign services to employees, so if you need ... Miguel HelpClosed Pre-purchase questions for wpDataTables   Updated April 23, 2020 at 7:11am   2 Most recent comment from Aleksandar Vuković:Hello MiguelThank you for your interest.I'm sorry, but I don't understand the question. Are you talking about wpDataTables, or Amelia plugin?You've posted in "Pre-purchase questions fo ... Fabricio Rico Chart with Dinamic filtersClosed   wpDataTables   Updated April 22, 2020 at 4:53pm   6 Most recent comment from Aleksandar Vuković:Hi again FabricioWell, something like this can only be done through wpDataCharts callbacks.  Every chart exposes several options that customize its look and feel. Charts usually support custom optio ... Will layout flexiabilityClosed Pre-purchase questions for Amelia   Updated April 22, 2020 at 4:48pm   2 Most recent comment from [deleted]:Hi Will,Thanks for your interest. Unfortunately, no, we do not have tickets based on age. We have just one ticket for all, no different price points at the moment.  Caleb Colosky Business NeedClosed   Amelia   Updated April 22, 2020 at 4:43pm   2 Most recent comment from [deleted]:Hello Caleb Colosky, Unfortunately, these options are not available in Amelia with its current built-in features. As these features are not requested much by our users, for me they are new ones so ... Aimee configuring special dayClosed   Amelia   Updated April 22, 2020 at 4:13pm   2 Most recent comment from Aleksandar Vuković:Hello AimeePlease check what's the "Default time slot step" in Amelia's General settings.To set up half-hour increments, it needs to be set to one of the following:5 minutes; 10 minutes; 15 ... Nicolas Helo Its not showing my custom designClosed   Amelia   Updated April 22, 2020 at 4:12pm   2 Most recent comment from Aleksandar Vuković:Hello NicolasThank you for your purchase.This is not how Amelia should look like.Please check if you have CURL installed and updated on your server, and test again. Also, please check your PHP version ... lmi2014 Add images to notification emailClosed   Amelia   Updated April 22, 2020 at 3:53pm   8 Most recent comment from Aleksandar Vuković:Hi again EnzoWell, it's not that frequently requested, to be honest, so it's not high up on our "ideas" list.I believe you guys are the only ones who asked me this. I'm not sure about m ... bsowebteam is table data content included in the Wordpress search indexingClosed Pre-purchase questions for wpDataTables   Updated April 22, 2020 at 3:21pm   2 Most recent comment from Aleksandar Vuković:Hello bsowebteamI'm not sure what you mean by "WordPress search", but the contents of the table cannot be found if they are not displayed on a page. Meaning - they are indexable by search engines ...