Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Lainey plugin helpClosed   Amelia   Updated November 6, 2023 at 9:24am   4 Most recent comment from Stefan Petrov:Hello Lainey,Thanks for the feedback. Great to hear that is working now.Should you require any additional assistance or if you have general questions, feel free to open a new ticket and we will gladly ... Praveen Suthar appointments going in pending but that status is saved as approved for by default appointment statusClosed   Amelia   Updated November 6, 2023 at 9:22am   2 Most recent comment from Stefan Petrov:Hello Praveen,Thanks for reaching out to us. Each service/event has its own settings, so you can treat them separately. That means that each service can be configured separately and you can set the s ... Jizza Reminder mailsClosed   Amelia   Updated November 6, 2023 at 8:26am   2 Most recent comment from Marko Davidović:Hello Jizza, Thank you for reaching out to us.For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set o ... Han Appointment with multiple employeesClosed Pre-purchase questions for Amelia   Updated November 6, 2023 at 8:19am   4 Most recent comment from Marko Davidović:Hello Han,We understand, but Amelia is not designed in that way so this is not possible I'm afraid in any other way than the workaround that we have sent you. Best regards.  Ana Martinez Crear el front- end del generte de sucursalClosed   Amelia   Updated November 6, 2023 at 8:17am   2 Most recent comment from Marko Davidović:Hello Ana, Thank you for reaching out to us.1. Unfortunately, currently, this feature is not built-in in Amelia. This is not possible Im afraid. Managers can manage Amelia only form the backend not ... flow test Regarding Amelia Events List 2.0Closed   Amelia   Updated November 6, 2023 at 7:18am   2 Most recent comment from Marko Davidović:Hello flow, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. None of this is possible. You can not alter or change our steps in the booking forms sinc ... Oliver Carl Drewo waiting listClosed   Amelia   Updated November 6, 2023 at 6:28am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us. Our developers are working on this option already and this should be implemented soon in the near future. This is a big feature so it takes some time to ... Martin Seraphin Import / ExportClosed   Amelia   Updated November 6, 2023 at 6:25am   4 Most recent comment from Marko Davidović:Hello Martin, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Steven Send email to all event attendeesClosed   Amelia   Updated November 6, 2023 at 6:21am   2 Most recent comment from Marko Davidović:Hello Steven, Thank you for reaching out to us. Each customer will get event approved notification notification as soon as they book. But there is no option in Amelia that you can send them an additio ... Titus Fatal Error - 2 Weeks since my first Ticket...Closed   Amelia   Updated November 3, 2023 at 5:25pm   16 Most recent comment from Uroš Jovanović:Hello Titus,I will have this passed to our developers to have this checked and resolved for one of the updates in the future.Please let me know if you have any other questions. ronnie adams Timezone notificationsClosed   Amelia   Updated November 3, 2023 at 4:32pm   7 Most recent comment from Miloš Jovanović:Hi ronnie,Thank you for that suggestion. This is a good idea for a future option.We will perhaps add a Time Zone selection to the Customer Edit Modal itself, or as you have shown, in the "New Appoint ... Daniel Adekunle Report Builder and wpdatatables plugins Not workingClosed   Report Builder for wpDataTables   Updated November 3, 2023 at 4:15pm   2 Most recent comment from Miloš Jovanović:Hello,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3513070/ For future reference, please don't open multip ... Warwick Kay Block book out appointmentsClosed   Amelia   Updated November 3, 2023 at 1:44pm   2 Most recent comment from Stefan Petrov:Hello Warwick,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Currently, clients can only select one appointment (timeslot) per boo ... David Spitz Spitz Fatal Error Using for Queries using UNION ALLClosed   wpDataTables   Updated November 3, 2023 at 12:10pm   2 Most recent comment from Miloš Jovanović:Hello,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3513148/ For future reference, please don't open multip ... Joakim Lystad Setting up a 'conversion' in Google Analytics 4Closed   Amelia   Updated November 3, 2023 at 10:50am   2 Most recent comment from Stefan Petrov:Hello Joakim,Thanks for reaching out to us.We recently updated documentation regarding Google Analytics integration with Amelia, so you can check it out on this link. Our marketing team tested the in ...