Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mariano We have terminated the license by mistake, when what we wanted was to extend the license to pro.Closed   Amelia   Updated November 9, 2023 at 11:05am   5 Most recent comment from Marko Davidović:Hello Mariano,We just got the feedback from our colleagues and they have told us that a refund has been issued to you.Should you have any further inquiries, we kindly request that you open separate ti ... Stacey Sterling Time zone and calendarClosed   Amelia   Updated November 8, 2023 at 1:07pm   2 Most recent comment from Marko Davidović:Hello Stacey, Thank you for reaching out to us.1. Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-e ... Bryan form not showing upClosed   Amelia   Updated November 8, 2023 at 12:57pm   6 Most recent comment from Stefan Petrov:Hello Bryan,My apologies, still not 100 % percent sure if i understand correctly, but, recently, with Amelia 7.0 we added the option to display multiple categories or services by using these shortcode ... Ana Martinez Agregar venta de productosClosed   Amelia   Updated November 8, 2023 at 10:54am   2 Most recent comment from Stefan Petrov:Hello Ana,Thanks for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we ... Balendu Goswami Blocking a customerClosed   Amelia   Updated November 8, 2023 at 10:29am   2 Most recent comment from Marko Davidović:Hello Balendu, Thank you for reaching out to us.In role settings-customers you need to enable no show tag option like thisThen once you set this appointment as no show the customers will also get this ... Aaran Gravestock Usability suggestionsClosed   Amelia   Updated November 8, 2023 at 10:07am   2 Most recent comment from Marko Davidović:Hello Aaran, Thank you for reaching out to us.We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. ... Matheus Select Service OptionsClosed Pre-purchase questions for Amelia   Updated November 8, 2023 at 9:47am   4 Most recent comment from Marko Davidović:Hello Matheus,Unfortunately, currently, this feature is not built-in in Amelia. This would cause double booking so they can not book 2 services at the same time. Amelia is designed in that way to prev ... Ben Campbell Conditional LogicClosed   Amelia   Updated November 8, 2023 at 9:39am   2 Most recent comment from Marko Davidović:Hello Ben, Thank you for reaching out to us.Amelia does not have conditional logic as such, so most likely this can no be achieved but feel free to send us a short example of what you would like and w ... Eduardo Fonseca Employee is getting no availabilityClosed   Amelia   Updated November 8, 2023 at 8:16am   7 Most recent comment from Marko Davidović:Hello Eduardo,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Alessio Melillo more than one employee to be assigned to a serviceClosed   Amelia   Updated November 8, 2023 at 7:02am   7 Most recent comment from Marko Davidović:Hello Alessio,Unfortunately, no, our developers do not accept customization projects at the moment since they are already working on some big features and on a complete redesign of Amelia. It probab ... Mariusz Customer PanelClosed   Amelia   Updated November 8, 2023 at 6:58am   11 Most recent comment from Marko Davidović:Hello Mariusz,Unfortunately, my colleagues did not send us any feedback on what the issue was, they only told us that everything should be fine now. Should you have any further inquiries, we kindly r ... Daniel Ochoa Conditional formattingClosed   wpDataTables   Updated November 7, 2023 at 6:36pm   2 Most recent comment from Miloš Jovanović:Hi Daniel Ochoa R. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usu ... Bob Hollis Word Count LimitClosed   wpDataTables   Updated November 7, 2023 at 4:08pm   4 Most recent comment from Miloš Jovanović:Hi Bob,You're welcome, i am happy to advise as much as our Support can cover.Thank you for adding the suggestion, our management takes great value from it and they carefully review each user dev ... Ioannis Disable steps while booking a packageClosed   Amelia   Updated November 7, 2023 at 2:57pm   2 Most recent comment from Uroš Jovanović:Hello Ioannis,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Veronique Palomo Group booking of services events and packagesClosed   Amelia   Updated November 7, 2023 at 2:56pm   2 Most recent comment from Uroš Jovanović:Hello Veronique,Thank you for reaching out to us.Please feel free to search through our feature suggestion page, to see if someone may be already suggested this feature. If you can't see it, fe ...