As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

jaime antonio bracho ordonez compraClosed Pre-purchase questions for Amelia   Updated October 31, 2024 at 7:20pm   2 Most recent comment from Uroš Jovanović:Hola Jaime, Por favor, ¿puedes elaborar más sobre el problema que estás enfrentando con la lista de precios en la plataforma? Tu información adicional nos ayudará a entender mejor la situación y ... Chunibyuu Mobile Responsive for Add OnsClosed   Amelia   Updated October 31, 2024 at 7:04pm   4 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out! Currently, Amelia doesn’t support booking for multiple days in one appointment without setting specific time slots. Each appointment is set to a single date and ti ... darren waggott unable to create url with a column from a permalink from another columnClosed   wpDataTables   Updated October 31, 2024 at 6:06pm   4 Most recent comment from Miloš Jovanović:Hi Darren, My sincere apologies once again for that error on this ticket.We will monitor all open tickets closely going forward, the issue should not happen again.We will respond to all your other ope ... Pierre-Yves Shortcode [ameliacatalogbooking]Closed   Amelia   Updated October 31, 2024 at 1:34pm   2 Most recent comment from Stefan Petrov:Hello Pierre-Yves Gadina, Thanks for reaching out to us. Unfortunatelly, there is no option to hide the category step in the Catalog booking form. This is actually the essential step in the Catalog bo ... Jakub Google Calendar Integration and Days Off Issues After Domain ChangeClosed   Amelia   Updated October 31, 2024 at 10:19am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. We will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets fo ... Sarah Large Selected date has additional numbers displayingClosed Pre-purchase questions for Amelia   Updated October 31, 2024 at 10:23am   5 Most recent comment from Marko Davidović:Hello again, My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future customers. ... Jacqui Setting work hoursClosed   Amelia   Updated October 31, 2024 at 10:04am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In Amelia this is possible to set only via special days since you do not have standard work hours. You can read more about special days on this link http ... Javier Diaz Envio de correo a clientesClosed   Amelia   Updated October 31, 2024 at 9:47am   2 Most recent comment from Stefan Petrov:  Hola Javier, Gracias por contactarnos. Tienes que desactivar la opción "Crear automáticamente usuario de cliente de Amelia" en la configuración de Roles de Usuario / sección Cliente. S ... Ryan Hynd General QueryClosed Pre-purchase questions for Amelia   Updated October 31, 2024 at 9:34am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, you should be able to set this up with Amelia. You create a service and employees that will work on that service. services in Amelia depend on servi ... Jarek checkboxes for GDPRClosed   Amelia   Updated October 31, 2024 at 9:13am   9 Most recent comment from Jarek:I will definitely make use of it, and thank you once again! :) Carin Lockhart Appointment window has no sidebarClosed   Amelia   Updated October 31, 2024 at 8:48am   10 Most recent comment from Stefan Petrov:Hello Karin, Apologies for the delayed answer. Just to make sure. Which page from these there is in question?  Becuase the booking form on "Yoga" and "Yoga Nidra" work fine and the sidebar is visibl ... Jamie Stone date pickerClosed   Amelia   Updated October 31, 2024 at 8:45am   6 Most recent comment from Uroš Jovanović:Hello Jamie, Glad to hear that the issue has been resolved. I will have this ticket closed now. Taylor Barratt PayPal Integration BrokenClosed   Amelia   Updated October 31, 2024 at 8:42am   19 Most recent comment from Stefan Petrov:Hi Taylor, Thanks for the hints, but looks like everything is working properly on our side. I've added embed in Event description (HTML mode).  The Event is visible on the Event list, of course ... Javier Alonso NotificationsClosed   Amelia   Updated October 31, 2024 at 8:07am   12 Most recent comment from Stefan Petrov:Hi Javier, Thanks for the feedback, great to see that! If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Shira Feen EmailsClosed   Amelia   Updated October 31, 2024 at 7:59am   2 Most recent comment from Stefan Petrov:Hello Shira, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3586412/ For future reference, please don't open ...