Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Shanna Security and ImplementationClosed Pre-purchase questions for Amelia   Updated November 9, 2023 at 10:02am   2 Most recent comment from Uroš Jovanović:Hello Shanna,Thank you for expressing interest in the Amelia plugin.At the moment, we do not offer that type of support, but please let me know how I can assist you and I will answer all of your quest ... Cathy Shortt Amelia appointments window disappeared from my wordpress websiteClosed   Amelia   Updated November 9, 2023 at 7:52am   4 Most recent comment from Marko Davidović:Hello Gert,We have replied to your ticket already so lets keep things separate so that Cathy does not get each of ours reposnes. It does not necessarily mean that this is the same issue since we do n ... Francesca Kendall No Appts showingClosed   Amelia   Updated November 9, 2023 at 6:07am   5 Most recent comment from Marko Davidović:Hello again Francesca, Thank you for reaching out to us. We are glad to hear that everything is fine now. Should you have any further inquiries, we kindly request that you open separate tickets for e ... Donato Giano in the editor the shortcodes does not workClosed   Amelia   Updated November 8, 2023 at 10:09pm   2 Most recent comment from Uroš Jovanović:Hello Donato,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Eventik Spinning wheel when trying to edit entryClosed   Gravity Forms integration for wpDataTables   Updated November 8, 2023 at 10:07pm   2 Most recent comment from Miloš Jovanović:Hi Eventik,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-Plea ... Duc Tran FunctionalitiesClosed Pre-purchase questions for wpDataTables   Updated November 8, 2023 at 9:43pm   2 Most recent comment from Miloš Jovanović:Hello, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period. - We will ... Fabian Cart featureClosed   Amelia   Updated November 8, 2023 at 9:38pm   2 Most recent comment from Uroš Jovanović:Hello Fabian,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Ana Martinez Busqueda de clientesClosed   Amelia   Updated November 8, 2023 at 9:32pm   2 Most recent comment from Uroš Jovanović:Hello Ana,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Adrian Ghio multiselect Filter and placeholdersClosed   wpDataTables   Updated November 8, 2023 at 9:26pm   2 Most recent comment from Miloš Jovanović:Hi Adrian,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Isaac CALANDER ON BOOKING FORMClosed   Amelia   Updated November 8, 2023 at 9:20pm   4 Most recent comment from Uroš Jovanović:Hello Isaac,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... mike packagesClosed   Amelia   Updated November 8, 2023 at 3:11pm   4 Most recent comment from Stefan Petrov:Hello Mike,Let me see if understand this correctly. You have Service A with the duration of 30 minutes, and then the custom duration of 1h added as the option. This service is the only service in the ... Lisa L. Hicks Duration not dosplayed correctlyClosed   Amelia   Updated November 8, 2023 at 3:09pm   10 Most recent comment from Uroš Jovanović:Hello Lisa,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Sandeepa Time before bookingClosed   Amelia   Updated November 8, 2023 at 3:00pm   2 Most recent comment from Uroš Jovanović:Hello Sandeepa,Thank you for reaching out to us.When you set that option to 1 day, the customers will not be able to book appointments in less than 24 hours before the appointment.Please let me know i ... BaccUp calendar hours to be displayed in 24 hoursClosed   Amelia   Updated November 8, 2023 at 2:48pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3512751/For future referenc ... Colleen McKenna sql inquiryClosed   wpDataTables   Updated November 8, 2023 at 2:28pm   6 Most recent comment from Miloš Jovanović:Hi Colleen,Sorry for the delayed reply.If you use CONCAT for any field in your SQL Query, you will need to exclude that field from "Global Search" to avoid issues with search/filtering.Then, if there ...