As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Dragos setupClosed   Amelia   Updated June 1, 2020 at 8:34am   9 Most recent comment from [deleted]:Hello Dragos,Apologies for replying late, we are not working on weekends.Please try adding this HTML for the time slots:  span.el-radio-button__inner{ font-size: 15px !important;} and let me know i ... Bodo Working hours for appointmentClosed   Amelia   Updated June 1, 2020 at 8:03am   8 Most recent comment from Aleksandar Vuković:Hi again BodoWell unfortunately, if you need to add custom hours, you do need to add custom working periods.I will forward your suggestion to our development team, and hopefully they'll be able ... Kenny Amasike Amelia NotificationClosed Pre-purchase questions for Amelia   Updated June 1, 2020 at 12:16am   1 Most recent comment from Kenny Amasike:Resolved! Lana Hawkins Using it for an event venueClosed Pre-purchase questions for Amelia   Updated May 29, 2020 at 4:46pm   2 Most recent comment from [deleted]:Hi Lana,Thanks for your interest.Looks like something Amelia can handle in case you do not need something like hotel booking, cause we do not have that. But if you are looking for booking appointments ... Honey Goyal Services not Coming in adminClosed   Amelia   Updated May 29, 2020 at 4:25pm   6 Most recent comment from [deleted]:You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help Michael Montefusco NotificationsClosed   Amelia   Updated May 29, 2020 at 4:16pm   2 Most recent comment from [deleted]:Hello Michael Montefusco,Thank you for your purchase. Unfortunately, there isn't a possibility of creating email notifications per service in Amelia, but if you put a Zoom placeholder in the n ... malkum Event Pricing and AttendeesClosed Pre-purchase questions for Amelia   Updated May 29, 2020 at 2:27pm   5 Most recent comment from [deleted]:Hi Malkum,We are talking about events.Unfortunately our plugin wouldn't work with dynamic pricing plugin since the price is used from Amelia and not from WooCommerce.Best regards. Rodrigo Add and cancel appoinment via APIClosed   Amelia   Updated May 29, 2020 at 1:18pm   4 Most recent comment from Aleksandar Vuković:You're welcome RodrigoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Michael Amelia supported languagesClosed Pre-purchase questions for Amelia   Updated May 29, 2020 at 1:08pm   2 Most recent comment from Miloš Jovanović:HI Michael,Thank you for your inquire.At the moment we have Spanish, German, Dutch, Russian, French, Finnish, Italian, Swedish, Brazilian Portuguese, Greek, and Japanese translation. Approximately 90 ... John-Lloyd Hamlet Sending confirmation emails to a central email addressClosed   Amelia   Updated May 29, 2020 at 1:06pm   2 Most recent comment from [deleted]:Hello John-Lloyd Hamlet,  If you want to add some additional email addresses to which all notifications from Amelia will be sent, you can do that by adding these email addresses to the Send all no ... Amol Amelia NotificationClosed   Amelia   Updated May 29, 2020 at 12:47pm   5 Most recent comment from Aleksandar Vuković:Hello AmolThere's nothing within Amelia that can prevent this from happening.You can take a look at this thread, and hopefully it will help you out resolve this issue. Sunil documentation for Google Calendar integration is outdatedClosed   Amelia   Updated May 29, 2020 at 12:39pm   2 Most recent comment from Aleksandar Vuković:Hello SunilI just went through the documentation, and created a new project following that documentation. It is the same. The documentation covers every step, and there are is no missing info there. ... Łukasz Can't recharge SMS accountClosed   Amelia   Updated May 29, 2020 at 12:30pm   7 Most recent comment from Miloš Jovanović:HI heroseven7,We are waiting for PayPal to approve our account for recharging the SMS balance,We are hoping that it will be solved as soon as possible.Best regards. Jade Ryan Take Deposit Only for bookingClosed   Amelia   Updated May 29, 2020 at 12:28pm   2 Most recent comment from Miloš Jovanović:Hi Jade,Thank you for your purchase.Sorry to disappoint you but unfortunately deposit payments are not possible at the moment.Well there is no built in feature, but there is some workaround. For examp ... Cam Wilkes IntegrationsClosed   Amelia   Updated May 29, 2020 at 12:14pm   2 Most recent comment from [deleted]:Hello Cam, Thank you for your purchase. Unfortunately, at the moment there isn't integration with Outlook in Amelia. But we do have this feature in our to do list and it should be implemented ...