As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Cameron Shortcode IDsClosed   Amelia   Updated May 27, 2020 at 2:21pm   3 Most recent comment from Miloš Jovanović:Hi there,At the moment we are working on the solution for this, in the meantime you can see the ID's directly in the database.The table is amelia_services, amelia_eventsBest regards. steve languageClosed Pre-purchase questions for Amelia   Updated May 27, 2020 at 2:19pm   2 Most recent comment from [deleted]:Hi Steve,We have Brazilian Portuguese. Approximately 90-95% of the plugin is translated but you can always translate it using Poedit or Loco Translate and then send us the translation so we can inclu ... Natasha punchpass or giftcard options?Closed Pre-purchase questions for Amelia   Updated May 27, 2020 at 2:14pm   2 Most recent comment from Miloš Jovanović:HI Natasha,Thank you for your inquire.Sorry to disappoint you but at the moment something that you required is not possible to achieve with our plugin built-in features.Best regards. Fraser Badcock I want to request a refund but getting run around in circles.Closed   Amelia   Updated May 27, 2020 at 1:00pm   2 Most recent comment from Miloš Jovanović:HI Fraser,Thank you for your purchase. We are sorry to hear that you don't find Amelia suitable for your business.  In order to request a refund, you need to login to http://store.tms-plugins. ... George E Table sorted by certain column by default (?)Closed   wpDataTables   Updated May 27, 2020 at 12:54pm   4 Most recent comment from Aleksandar Vuković:I will certainly forward it to our development team, GeorgePlease feel free to add it as a feature suggestion on this page as well. It's always good to see feedback from a customer. Yiannis Features QuestionClosed Pre-purchase questions for Amelia   Updated May 27, 2020 at 12:25pm   2 Most recent comment from [deleted]:Hi Yiannis,Thanks for your interest.What you are asking for is multivendor option and we do not have that option in Amelia. Let me know if you have other questions. George E Collapsed columns - still sortable? How?Closed   wpDataTables   Updated May 27, 2020 at 12:17pm   4 Most recent comment from Aleksandar Vuković:I don't believe so, George.If you set that column to be the default sorting column, and then collapse it, the first column will become the column that's going to be used for sorting. Dimosthenis Nikolis Payment options and translation using wpmlClosed Pre-purchase questions for Amelia   Updated May 27, 2020 at 12:17pm   2 Most recent comment from [deleted]:Hi Dimosthenis,thanks for your interest.Yes, we have PayPal that you can use for payments, but we do not have deposit payments,  the whole amount needs to be paid  when booking.You can translate plu ... George E Freeze panels (excel equivalent)?Closed   wpDataTables   Updated May 27, 2020 at 12:04pm   2 Most recent comment from Aleksandar Vuković:Hello GeorgeI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our developers have discussed adding this, but I cannot say w ... George E Multiple tables from the same mysql table - same page ok?Closed   wpDataTables   Updated May 27, 2020 at 12:03pm   4 Most recent comment from Aleksandar Vuković:Hi again GeorgeAs for how and where I can place these tables I would appreciate better clarificationEvery new table has a separate shortcode:[wpdatatable id=1], [wpdatatable id=2], etc.You can add th ... Duncan modal editorClosed   wpDataTables   Updated May 27, 2020 at 11:57am   6 Most recent comment from Aleksandar Vuković:Hi DuncanI'm glad to hear that, good work!No simple way, as far as I know. Our development team recently discussed adding it, but I cannot say when it will be added, unfortunately. shaun rowe woocommerceClosed Pre-purchase questions for wpDataTables   Updated May 27, 2020 at 11:54am   2 Most recent comment from Aleksandar Vuković:Hello ShaunThank you for your interest in wpDataTables.The first question should really be forwarded to WooCommerce and Google support teams. I don't know if this can be done.You can create table ... cedric1021 ConfirmationClosed   Gravity Forms integration for wpDataTables   Updated May 27, 2020 at 11:52am   2 Most recent comment from Aleksandar Vuković:Hello CedricThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If it can be done with Gravity For ... Mark Tharp How to link to shortcodeClosed   Amelia   Updated May 27, 2020 at 11:41am   3 Most recent comment from Aleksandar Vuković:Hi Mark, hello Javier.Thank you for your feedback!Mark, you can test this (if you have a builder), like Javier said.Also, if you're using the classic editor, you can simply type the shortcode li ... Faraz Khan Reoccurring BookingsClosed   Amelia   Updated May 27, 2020 at 11:37am   2 Most recent comment from [deleted]:Hello Faraz Khan, Thank you for your purchase. We are currently working on the Recurring appointments feature for Amelia, which will be implemented and released in one of the following updates. I c ...