As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Arjan Olsder Can't find the service ID'sClosed   Amelia   Updated June 29, 2020 at 3:33pm   3 Most recent comment from Arjan Olsder:Perfect! Luqman Internationalization - Switch to different languageClosed   Amelia   Updated June 29, 2020 at 2:59pm   6 Most recent comment from [deleted]:Yes, your WordPress language setting applies to Amelia, so the language you choose in your WP-> Settings -> General will be the language chosen in Amelia.  Carsten A few suggestions for AmeliaClosed   Amelia   Updated June 29, 2020 at 2:58pm   4 Most recent comment from [deleted]:You are welcome, Carsten. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Alejandro Marten MySQL VersionClosed   wpDataTables   Updated June 29, 2020 at 2:18pm   3 Most recent comment from Aleksandar Vuković:Great news, AlejandroThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kiran More Payment gatewayClosed Pre-purchase questions for Amelia   Updated June 29, 2020 at 2:04pm   4 Most recent comment from [deleted]:Hi Kiran,Once customer schedules the appointment and input personal data, instead of being redirected to the PayPal payment for example it will redirect it to the WooCommerce checkout where our servic ... Stelios Ignatiadis Customer Panel LinkClosed   Amelia   Updated June 29, 2020 at 2:00pm   6 Most recent comment from Aleksandar Vuković:Hello SteliosThanks for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Martin Zibauer Managing group bookingsClosed Pre-purchase questions for Amelia   Updated June 29, 2020 at 1:27pm   4 Most recent comment from Miloš Jovanović:Hi Martin,Ok, thanks for the answer.• A member books a spot—no later than Tuesday—to play in the Wednesday evening games. Typically, we’d have between 30 and 60 members each evening.This is p ... forumuser A few (more) suggestions for Amelia...Closed Pre-purchase questions for Amelia   Updated June 29, 2020 at 1:08pm   2 Most recent comment from Miloš Jovanović:Hi forumuser,Thank you for your inquire.Unfortunately we do not have that option as plugin built-in feature at the moment, but I will forward your suggestion to my team. If this feature is requested ... Sanchayita EmployeeClosed   Amelia   Updated June 29, 2020 at 1:04pm   2 Most recent comment from [deleted]:Hello Sanchayita, The Away status on the employee page in Amelia is shown based on their work hours set in accordance to your WordPress timezone setting (in General settings). Is it the case that th ... David Use Case questionsClosed Pre-purchase questions for Amelia   Updated June 29, 2020 at 12:54pm   2 Most recent comment from [deleted]:Hi David,Thank you for your interest in our plugin.Unfortunately I am afraid that at the moment Amelia cannot be used for this use case since we don't support multi-day bookings for services. If ... Adam Gough Showing X EntriesClosed   wpDataTables   Updated June 29, 2020 at 12:43pm   2 Most recent comment from Aleksandar Vuković:Hello AdamYou can add or modify some lines of code in ../wp-content/plugins/wpdatatables/templates/admin/table-settings/table_settings_block.inc.php and around line 335. I'll show you an example ... Lance Scaife-Elliott categories then servicesClosed   Amelia   Updated June 29, 2020 at 12:15pm   2 Most recent comment from [deleted]:Hello Lance, Thank you for your purchase. You can check out the Catalog view of Amelia, using the [ameliacatalog] shortcode, so the first step for your customers would be to choose the Category and ... Prima Patrianto inject wordpress users to the tableClosed   wpDataTables   Updated June 29, 2020 at 12:08pm   7 Most recent comment from Aleksandar Vuković:Hi again PrimaYou can only change the table settings, so only a certain user role can edit the table:This is located in the Editing tab above the table. You cannot choose individual users.Anthony, tha ... Kohei Yamaguchi iOS UX/UI issueClosed   Amelia   Updated June 29, 2020 at 12:04pm   9 Most recent comment from Aleksandar Vuković:Hello KoheiThanks for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Holger Lange Duration of appointmentClosed   Amelia   Updated June 29, 2020 at 11:55am   4 Most recent comment from [deleted]:Great, glad to see that you managed to find a solution! Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.