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Public Tickets

Suzie Pre-Sale QuestionClosed Pre-purchase questions for Amelia   Updated December 16, 2019 at 5:51pm   2 Most recent comment from [deleted]:Hi Suzie,Thank you for your interest in our plugin.Unfortunately we don't have option for choosing multiple time slots at the moment. However we have a workaround for adding extras to each servic ... MRS HILARIA ASUMU Pro version not workingClosed Pre-purchase questions for Amelia   Updated December 16, 2019 at 3:14pm   4 Most recent comment from [deleted]:Hi,It might be that you already use it on maximum number of domains, you need to deactivate it on the domain you don't want to use it anymore and to activate it on the other one. Anežka Palajová Timezone set upClosed Pre-purchase questions for Amelia   Updated December 16, 2019 at 1:36pm   2 Most recent comment from [deleted]:Hi Anežka Palajová,Thank you for your interest in our plugin, we are glad to hear that you like it.We have time zone included in our paid version. There is no option for client to choose its time zo ... Felipe Antonio Jiménez Prieto reservations questionsClosed Pre-purchase questions for Amelia   Updated December 16, 2019 at 1:03pm   4 Most recent comment from [deleted]:Hi Felipe,Unfortunately, there's no faster way, in case someone does not book via Amelia booking form, then Admin will need to add the appointment himself. John Usage of AmeliaClosed Pre-purchase questions for Amelia   Updated December 16, 2019 at 12:54pm   2 Most recent comment from [deleted]:Hi John,Thank you for your interest in our plugin.1) If you cancel subscription you will still be able to entirely use the plugin just without our updates and support. Same will be applied if you canc ... Bonstudio Amelia with woocommerce needs twice customer informationClosed   Amelia   Updated December 16, 2019 at 12:41pm   2 Most recent comment from [deleted]:Hello Bonstudio, Thank you for your purchase!The information in the Checkout page are filled in with the customer information that are taken in the steps before, so customers can only click on Conti ... Dave Clark getting startedClosed   Amelia   Updated December 16, 2019 at 12:33pm   2 Most recent comment from [deleted]:Hello Dave, I see that this ticket is a duplicate of another one that you opened at the same time. I've just replied there so we can continue solving the issue there and I will close this ticke ... himatbhakar Bhakar purchased no confirmation emailClosed Pre-purchase questions for Amelia   Updated December 16, 2019 at 11:31am   9 Most recent comment from [deleted]:Please deactivate plugin form your website, go to our store, request the refund and activate your your plugin on your website with the purchase code I have marked in red, see the screenshot: https:// ... Eveline van Meeuwen refundClosed   Amelia   Updated December 16, 2019 at 11:25am   2 Most recent comment from [deleted]:Hello Eveline van Meeuwen,We are sorry to hear that you don't find Amelia suitable for your business.  Do you maybe have some questions or concerns about the plugin that we can help you out wit ... Justin Avery updated to 3.2 now can't bookClosed Pre-purchase questions for Amelia   Updated December 16, 2019 at 10:39am   2 Most recent comment from Miloš Jovanović:Hi Justin,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve ... Justin Problem with setting up email notificationClosed   Amelia   Updated December 16, 2019 at 10:29am   8 Most recent comment from Aleksandar Vuković:Hi again Justin.We'll get back to you on the other ticket soon. I can't just take over another agent's ticket, and Marija is currently looking into it.Thank you for your patience and u ... jordan cheong Questions/Support on customizationClosed   wpDataTables   Updated December 16, 2019 at 10:17am   12 Most recent comment from Aleksandar Vuković:Thank you very much, Jordan.We appreciate that. Here's the discount coupon for Master-Detail: 7B502499That's a 100% discount coupon for the first year of Basic license. When you go to http: ... Manfred Multible AppointmentsClosed   Amelia   Updated December 16, 2019 at 10:15am   8 Most recent comment from Aleksandar Vuković:You're welcome, Manfred.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. sunny paymentClosed Pre-purchase questions for wpDataTables   Updated December 16, 2019 at 9:47am   2 Most recent comment from Aleksandar Vuković:Hello again sunnyI see this is a duplicate ticket, so this one will be closed, and we can continue on the other ticket. Michael Kittay-Jurdyga Additional notificationClosed   Amelia   Updated December 16, 2019 at 8:50am   2 Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment we only have the ne ...