Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Khoa Nguyen Option to have tag specific email/sms notificationClosed   Amelia   Updated September 8, 2020 at 1:28pm   2 Most recent comment from [deleted]:Hello Khoa, I will add your feature request to our list. You can check out the requests here and vote for them. If you have any other questions or concerns feel free to open a new ticket and we wil ... Estefanía Front end Customer panelClosed   Amelia   Updated September 8, 2020 at 1:26pm   5 Most recent comment from [deleted]:You are welcome, EstefaniaI hope that the script will help out.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Stijn Heylen Login link on booking formClosed   Amelia   Updated September 8, 2020 at 11:47am   4 Most recent comment from [deleted]:You are welcome. I will add it as a feature request to our list. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Malcolm How to send SMS after customer bookingClosed   Amelia   Updated September 8, 2020 at 11:46am   4 Most recent comment from [deleted]:You are welcome, Malcolm.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Tristan Knapp What happens to Amelia data when restoring Wordpress backup?Closed   Amelia   Updated September 8, 2020 at 11:24am   4 Most recent comment from [deleted]:Hello Adrian, Amelia is a WordPress plugin and as such it stores its data in the database and WordPress. There are Google and Outlook integrations for it but the appointments can be managed in Amel ... Mike Shirk How can I better use Amelia for service businessClosed Pre-purchase questions for Amelia   Updated September 8, 2020 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi Mike,Thank you for your inquire.Sorry to disappoint you but unfortunately our plugin does not have an option to set employees as a team, or for two employees to provide the same service at the sam ... Loay Amelia email notifificationClosed   Amelia   Updated September 8, 2020 at 10:53am   6 Most recent comment from [deleted]:Are they hosted on a same server? You should ask your hosting provider about this, if the notifications work in Amelia (the test email says tthey are sent) then there is something stopping them on the ... kerim ghandri Ghandri création d'un espace membreClosed   Amelia   Updated September 8, 2020 at 10:30am   2 Most recent comment from Aleksandar Vuković:Hello kerimThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.One of our customers found a workar ... Gauranga Magriplis Number of Additional Persons LabelClosed   Amelia   Updated September 8, 2020 at 9:33am   2 Most recent comment from Aleksandar Vuković:Hello GaurangaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We cannot change the logic of that option, but I will forwar ... Ezzat Makar Notifications time errorClosed   Amelia   Updated September 8, 2020 at 9:27am   2 Most recent comment from [deleted]:Hello Ezzat Makar , Thank you for your purchase. The timezone set in Amelia is the one you set in your WordPress General Settings, so please check if you set your City timezone in your WP settings ... GILLES HAUCHECORNE Multiple reservation text in FrenchClosed   Amelia   Updated September 8, 2020 at 9:21am   2 Most recent comment from [deleted]:Hello Gilles, Thank you for your purchase.  Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from  ... Matt Images in ColumnsClosed   wpDataTables   Updated September 8, 2020 at 8:09am   2 Most recent comment from Aleksandar Vuković:Hello MattThank you for your purchase.How is the main table created? The images can't be pulled in from another table using foreign keys, unfortunately, so you would probably need to enter the i ... Cecille Thompson Auto-Populating FieldsClosed   wpDataTables   Updated September 8, 2020 at 7:57am   2 Most recent comment from Aleksandar Vuković:Hello CecilleThank you for your purchase.For the username, you can use our placeholder %CURRENT_USER_LOGIN% as a predefined value for the column, but if you hit "Apply and add new", that predefined v ... Mark Stanton Format numbers in wpdatatablesClosed   wpDataTables   Updated September 8, 2020 at 6:50am   2 Most recent comment from Aleksandar Vuković:Hello MarkYou can use conditional formatting and create a rule so all numbers which are below 0 are in red, but there's no way to add parentheses around them. Scott Whiteley Work-hours not pulling the correct hoursClosed   Amelia   Updated September 8, 2020 at 6:49am   2 Most recent comment from Aleksandar Vuković:Hello ScottIssues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If ...