Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Sarah Doman Connecting Woocommerce customers and Amelia customers, so we can have one 'my account area'.Closed   Amelia   Updated September 7, 2020 at 7:40am   2 Most recent comment from [deleted]:Hello Sarah Doman,Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.There isn't a possibility for that in Amelia with its current built-in featur ... Pattie Custom Label Name ChangeClosed   Amelia   Updated September 7, 2020 at 7:20am   2 Most recent comment from [deleted]:HellO Pattie, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.1) There isn't a possibility for multiple prices for events/services in Amelia, ... James Joy Updates using Envato activationClosed Pre-purchase questions for wpDataTables   Updated September 6, 2020 at 7:32pm   12 Most recent comment from Aleksandar Vuković:Thank you for letting me know, James!No need to go through all that trouble, comparing the plugins.If you know which plugin caused the conflict, that would be greatly appreciated, but no need to wast ... Scott a Donnell Conditional LogicClosed   wpDataTables   Updated September 6, 2020 at 10:52am   10 Most recent comment from Aleksandar Vuković:Thanks for your feedback Scott.I will forward it to our development team. Tammy Poppel Pre-Existing AppointmentsClosed   Amelia   Updated September 4, 2020 at 8:35pm   2 Most recent comment from Aleksandar Vuković:Hello TammyIf I understood you correctly, you have appointments that have not been created in Amelia, and you need to create them, or simply block those hours?If that's true, you can create appo ... Luisa SchedulingClosed   Amelia   Updated September 4, 2020 at 8:24pm   2 Most recent comment from Aleksandar Vuković:Hello LuisaWe reported this issue to our development team yesterday, and we hope they'll be able to fix it for our next update.At the moment, we don't have a workaround for the issue. Edwin WP Data Tables - Pre Sales QuestionClosed Pre-purchase questions for wpDataTables   Updated September 4, 2020 at 8:19pm   4 Most recent comment from Aleksandar Vuković:Hi again EdwinI'm sorry to hear wpDataTables will not suit your needs, but I can fully understand.Best regards! thiago Create automatically Amelia CustumerClosed   Amelia   Updated September 4, 2020 at 3:37pm   7 Most recent comment from [deleted]:Hello Thiago, You are welcome. You can't change the placeholder, and you need to add it from the list. You can't add the URL of the page as it won't connect the customer that is book ... Caroline Leroux Buffer timeClosed   Amelia   Updated September 4, 2020 at 2:44pm   2 Most recent comment from [deleted]:Hello Caroline, Thank you for your purchase. You need to change the Default time slot step option in Amelia -> Settings -> General to 30 min and you will be able to create buffer times that long. ... Florent Moriniere Google syncClosed   Amelia   Updated September 4, 2020 at 1:58pm   6 Most recent comment from Aleksandar Vuković:You're welcome, FlorentIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sanjay Payment method sowing Credit card onlyClosed   Amelia   Updated September 4, 2020 at 1:33pm   9 Most recent comment from Aleksandar Vuković:Hello SanjayPeople cannot register with Amelia. Their customer profiles are created once they book an appointment.You only need to send them the URL of the customer panel, and they will generate their ... Mark Stanton mysql queryClosed   wpDataTables   Updated September 4, 2020 at 1:30pm   13 Most recent comment from Aleksandar Vuković:Hi MarkI'm glad to hear that.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Andrew Incorrect service price in notification emailClosed   Amelia   Updated September 4, 2020 at 1:19pm   2 Most recent comment from Aleksandar Vuković:Hello AndrewThank you for your purchase.Unfortunately, we have a bug with this. Our developers are aware of the issue, and it should be fixed with the next update. Sanchayita WebhooksClosed   Amelia   Updated September 4, 2020 at 1:17pm   2 Most recent comment from [deleted]:Hello We don't have other documentation for the Web hooks unfortunately. The file that is dealing with this data/hook sent from Amelia is this one:  src/Application/Services/WebHook/WebHookA ... Steve Coupland Front End Booking FormClosed   Amelia   Updated September 4, 2020 at 12:19pm   5 Most recent comment from Aleksandar Vuković:Hello SteveI'm glad to see you found where to enter custom CSS.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.