Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Cecille Thompson Auto-Populating FieldsClosed   wpDataTables   Updated September 8, 2020 at 7:57am   2 Most recent comment from Aleksandar Vuković:Hello CecilleThank you for your purchase.For the username, you can use our placeholder %CURRENT_USER_LOGIN% as a predefined value for the column, but if you hit "Apply and add new", that predefined v ... Mark Stanton Format numbers in wpdatatablesClosed   wpDataTables   Updated September 8, 2020 at 6:50am   2 Most recent comment from Aleksandar Vuković:Hello MarkYou can use conditional formatting and create a rule so all numbers which are below 0 are in red, but there's no way to add parentheses around them. Scott Whiteley Work-hours not pulling the correct hoursClosed   Amelia   Updated September 8, 2020 at 6:49am   2 Most recent comment from Aleksandar Vuković:Hello ScottIssues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If ... Riccardo URGENT - New categories not showingClosed   Amelia   Updated September 7, 2020 at 9:25pm   2 Most recent comment from Aleksandar Vuković:Hello RiccardoThanks for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kristian WordPress Darabase editingClosed Pre-purchase questions for wpDataTables   Updated September 7, 2020 at 9:23pm   2 Most recent comment from Aleksandar Vuković:Hello KrisThank you for your interest in our plugin.However, please note that wpDataTables is not a database management tool. It's a simple table plugin, which can be used to create tables from e ... Dustin Charts seen only by usernameClosed Pre-purchase questions for wpDataTables   Updated September 7, 2020 at 9:04pm   2 Most recent comment from Aleksandar Vuković:Hello DustinThank you for your interest in our plugin.The data from Google Spreadsheets are not pulled in, in real time. There's cache on Google's side, and it takes 10 - 15 minutes for the ... charlie EmployeesClosed   Amelia   Updated September 7, 2020 at 3:15pm   10 Most recent comment from [deleted]:You are welcome! Glad to see the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. hair&beaute boniec code ameliaClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 2:37pm   14 Most recent comment from Miloš Jovanović:HI hair,Can you please open a ticket in Amelia category and one of our agents will help you out.Probably they will need access to the site and take a look, also make sure that you used a Live Key and ... Geb Hard AmeliaClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 2:01pm   2 Most recent comment from Miloš Jovanović:Hi Geb,Thank you for your inquire.Sorry to disappoint you but our plugin works only in WordPress environment and it is not possible to integrate it with Webflow Ade Ajasa Number of PersonsClosed   Amelia   Updated September 7, 2020 at 1:54pm   2 Most recent comment from Aleksandar Vuković:Hello AdeThe plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. If you want to use POEDI ... Gustavo Checkout error with WoocommerceClosed   Amelia   Updated September 7, 2020 at 1:48pm   2 Most recent comment from [deleted]:Hello Gustavo, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.It seems like you haven't provided some mandatory field info in the form. Coul ... Leonardo Could Amelia take booking from different timezone?Closed Pre-purchase questions for Amelia   Updated September 7, 2020 at 1:46pm   10 Most recent comment from Miloš Jovanović:HI Paul,Unfortunately all employees can work only in one time zone, the one that is set in the WordPress General settings. Pål-André Kjøniksen Waitlist / usersClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 1:29pm   2 Most recent comment from [deleted]:Hi Pål-André Kjøniksen,Thanks for considering Amelia for your Yoga studio.Unfortunately, we do not have waitlist feature.Yes, you need to create the customer in Amelia and to connect them with us ... victor Valladolid Clinic historyClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 12:43pm   2 Most recent comment from [deleted]:Hi victor,Thanks so much for your interest.It is not possible to create medical record per se, but you can have some info about customers/patients. You can read more here: https://wpamelia.com/custome ... Ade Ajasa Linking events to custom fieldsClosed   Amelia   Updated September 7, 2020 at 12:31pm   2 Most recent comment from [deleted]:Hello Ade Ajasa, There isn't  a possibility of applying custom fields in the Edit modal of events , on the Events page, unfortunately. They can only be applied to events on the Customize page, ...