Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Elias Rescheduling Using Employee PanelClosed   Amelia   Updated July 2, 2021 at 7:23am   2 Most recent comment from [deleted]:Hi Elias,thank you for reaching out to usPlease make sure that this employee does not have booked times for those days, and that this customer does not have other bookings during those days. Henrik Petersen Subscription paymentsClosed   Amelia   Updated July 2, 2021 at 6:41am   2 Most recent comment from [deleted]:Hi Henrik,thank you for reaching out to usUnfortunately, at the moment there's no option to set recurring payments aka subscriptions in Amelia itself. One of the reasons is that Amelia doesn' ... Chad Mohr errorsClosed Pre-purchase questions for wpDataTables   Updated July 2, 2021 at 6:27am   6 Most recent comment from Isidora Markovic:Hi Chad,We are not sure what you mean by the free version, because the free version of the plugin https://wordpress.org/plugins/wpdatatables/ does not have those libraries. They are only in the premi ... Sinclair Ashman Back end calendarClosed   Amelia   Updated July 1, 2021 at 10:50pm   3 Most recent comment from Sinclair Ashman:Ok, thanks for your reply Liza. Kind regards,Sinclair Noelle problem with safari browserClosed   Amelia   Updated July 1, 2021 at 10:44pm   2 Most recent comment from [deleted]:Hi, Noelle,Thank you for choosing Amelia.And sorry to hear that you faced this issue.Could you please provide us with the URL to the page where this problem occurred?Also, could you please clarify if ... Charles Gonzalez Shop and Booking WebsiteClosed   Amelia   Updated July 1, 2021 at 10:41pm   2 Most recent comment from [deleted]:Hi, Charles,Thank you for choosing Amelia.In the integration with Amelia, WooCommerce plays the role of a payment getaway, therefore some of its features like a cart are not available. That's w ... Anke Jespers Settings cut-off appopointmentsClosed   Amelia   Updated July 1, 2021 at 10:20pm   2 Most recent comment from [deleted]:Hi, Anke,Thank you for choosing Amelia.At the moment, it's possible to set only the Minimum time required before booking time for each Service in Edit Service -> Settings -> General Settings. S ... Sandrine Delete event tags, bulk-delete old events,Closed   Amelia   Updated July 1, 2021 at 10:04pm   2 Most recent comment from [deleted]:Hi, Sandrine,Thank you for choosing Amelia.1. I'm afraid, at the moment the tags can be deleted only through the database. You can find them in wp_amelia_events_tags table. We will definitely i ... steven radloff employee locationClosed   Amelia   Updated July 1, 2021 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hello stevenThank you for your purchase.Employees are assigned to the default location automatically, and this location is the location you entered in Amelia/Locations.Please change it there, or if yo ... THIERRY ZoomClosed   Amelia   Updated July 1, 2021 at 11:36am   3 Most recent comment from [deleted]:Hi, Thierry,Sorry for the delayed response.Please make sure that you established Zoom integration according to our documentation: https://wpamelia.com/configuring-zoom/Also, please make sure that you ... Noelle Leahy SMS textsClosed   Amelia   Updated July 1, 2021 at 11:02am   2 Most recent comment from [deleted]:Noelle,Yes, sure, all the features will work the same way. You just won't be able to update the plugin and contact premium support (so, basically, we will still respond to simple questions if yo ... Phil Holmes Booking confirmationClosed   Amelia   Updated July 1, 2021 at 9:37am   8 Most recent comment from [deleted]:Phil,Thank you for letting me know, I'm glad I could help.Please save this file on your local machine since you will have to re-upload it after the update again.Best Regards. ilashreianand woocommerce cartClosed   Amelia   Updated July 1, 2021 at 9:25am   14 Most recent comment from [deleted]:Sandra,I'm glad I could helpPlease feel free to ask any other questions you might have (we are here for you, as always).Best Regards.  Cédric Bontems Notifications - Send Test email sends original, not customized emailClosed   Amelia   Updated July 1, 2021 at 9:06am   2 Most recent comment from [deleted]:Hi Cédric,thank you for reaching out to usPlease make sure that your cache is cleared, and check if you have any language related extensions; they can influence this as well. Liv Front end panel showing all activitiesClosed   Amelia   Updated July 1, 2021 at 9:05am   4 Most recent comment from [deleted]:Liv,I'm glad the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.