Public Tickets
Naomi Martin
A category id is not working anymore, so none of services can be bookedClosed
Amelia
Updated January 6, 2022 at 6:57pm
10
Most recent comment from Uroš Jovanović:Hello Naomi,Glad we were able to assist you.Feel free to contact us if you have any other questions.
Guillermo Jimenez
Form to open table in new pageClosed
wpDataTables
Updated January 6, 2022 at 5:43pm
3
Most recent comment from Miloš Jovanović:Hello, GuillermoThank you for your purchase.- We are happy to see that you have successfully resolved this with URL pre-filtering.If anything else happens that we could assist you with, please don ...
Arne De Belser
How to migrate Amelia plugin to new websitzeClosed
Amelia
Updated January 6, 2022 at 4:49pm
6
Most recent comment from Uroš Jovanović:Hello Arne,Glad to hear that. Did you manage to migrate all of the Amelia data successfully?Feel free to contact us if you have any other questions.
Adrian Zacher
Bookings not sent to customerClosed
Amelia
Updated January 6, 2022 at 4:13pm
4
Most recent comment from Uroš Jovanović:Hello Adrian,Glad to hear that it has been resolved.Thank you, have a great weekend.Feel free to contact us if you have any other questions.
Tobias
Time slots blockClosed
Amelia
Updated January 6, 2022 at 3:38pm
2
Most recent comment from Uroš Jovanović:Hello Tobias,Thank you for reaching out to us,You can achieve this with either special days or days off, depending on if you want to make a whole day not bookable or just change work hours for that da ...
Jimbo Clark
Getting updates on registration numbers in eventsClosed
Amelia
Updated January 6, 2022 at 2:43pm
4
Most recent comment from Marko Davidović:Hello Jimbo,
Unfortunately, currently, there is no such feature built-in there is no other way.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up o ...
SERGEY STAROVEROV
Pre-purchase questionClosed
Pre-purchase questions for Amelia
Updated January 6, 2022 at 2:18pm
2
Most recent comment from Uroš Jovanović:Hello Sergey,Thank you for expressing interest in purchasing the Amelia plugin.You could create one employee and assign it for both service A and service B. As for service B, you can create 1 more ...
Michel
Unable to create a new appointmentClosed
Amelia
Updated January 6, 2022 at 1:51pm
4
Most recent comment from Uroš Jovanović:Hello Michel,I have received an email but it was in the spam folder. I will perform checks from the back end and provide you with an update as soon as we diagnose what causes this type of error to occ ...
Rodolfo Diniz
Definir permissões de usuáriosClosed
Amelia
Updated January 6, 2022 at 1:13pm
2
Most recent comment from Uroš Jovanović:Hello Rodolfo,Thank you for reaching out to us.If you are referring to Amelia employees, they can change the appointment status that they are assigned to from the front or back-end, but they cannot de ...
Tina
Scheduling IssueClosed
Amelia
Updated January 6, 2022 at 12:15pm
2
Most recent comment from Marko Davidović:Hello Tina,
Thank you for purchasing our product, and for reaching out to us.In Amelia service working hours and days are tied to an employee If you have only one employee for 8 services when that em ...
Karol Zet
Customer accountClosed
Amelia
Updated January 6, 2022 at 12:04pm
4
Most recent comment from Uroš Jovanović:Hello Karol,Unfortunately, that is how Amelia works with WordPress, as there needs to be a WordPress user with Amelia Customer role created in order for them to access the customer panel. Feel free t ...
Lesloe
I can't add services, screen freezes when I tried to do soClosed
Amelia
Updated January 6, 2022 at 10:36am
2
Most recent comment from Uroš Jovanović:Hello Lesloe,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...
Joshua Jia
Email notifications not workingClosed
Amelia
Updated January 6, 2022 at 10:33am
11
Most recent comment from Uroš Jovanović:Hello Pascal,Thank you for reaching out to us.Can you please open a new ticket regarding this issue and we will provide you with full support.
Sadat
Plugin not respondingClosed
Amelia
Updated January 6, 2022 at 10:13am
8
Most recent comment from Aleksandar Vuković:Hey NicolasI'm glad to see Uros helped you with thisIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Against The Odds
autocomplete="off" in date fieldsClosed
wpDataTables
Updated January 6, 2022 at 9:49am
6
Most recent comment from Miloš Jovanović:Hello again, David.We are glad to see it works as it should for you.
If there is anything else we can assist you with please don't hesitate to open a new ticket, and we will be here.