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Public Tickets

Talha Zahoor CAtegory issueClosed   Amelia   Updated August 11, 2021 at 1:36pm   3 Most recent comment from [deleted]:Hi, Talha,Thank you for choosing Amelia.1. Could you please tell which shortcode you used on this page?Also, how many Categories do you have?2. Yes, you can simply disable the Employee selection drop ... Hussnain Amelia Integration with any Affiliate PluginClosed   Amelia   Updated August 11, 2021 at 12:09pm   4 Most recent comment from [deleted]:Hussnain,I'm afraid, we didn't test any. Also, I cannot recall any similar solution from other users' experiences or at least no one shared it with us yet.Sorry for not being able to he ... marilyn deguire Event ViewClosed   Amelia   Updated August 11, 2021 at 10:54am   2 Most recent comment from [deleted]:Hi Marilyn,thank you for reaching out to usAt the moment, only those 2 views are available, I'm afraid.It probably can be done with some custom work, but our developers are very busy at the momen ... Admin Democratest Force reload dataClosed   wpDataTables   Updated August 11, 2021 at 10:36am   2 Most recent comment from Aleksandar Vuković:Hello there.wpDataTables only has an auto-refresh timer, which can be used for manual or SQL query-based tables. It refreshes the table after the given amount of time (in seconds).To initiate a refres ... Laurens Spaey 3 -5 notificationsClosed   Amelia   Updated August 11, 2021 at 10:30am   13 Most recent comment from Aleksandar Vuković:Hello again LaurensWe can't replicate the issue on our end, so can you please record your screen (video), showing us what's happening with the notifications?Also, can you clone your website ... Alexander Sieg Customizing FormsClosed   Amelia   Updated August 11, 2021 at 10:18am   2 Most recent comment from [deleted]:Hi Alexander,thank you for reaching out to usFirst please make sure that you have Amelia version 4.0.1Go to the Services, and make sure that this option is not active in any Service. It will not show ... Reginald Markes booking form keeps loadingClosed   Amelia   Updated August 11, 2021 at 10:14am   2 Most recent comment from [deleted]:Hi Reginald,thank you for reaching out to usHave you made any other changes to this service apart from the name?Please check these points: 1. Are these services visible on the site?  2. If they are, ... Promsy Célia Problem with optionClosed   Amelia   Updated August 11, 2021 at 8:12am   4 Most recent comment from [deleted]:Hi Promsy,if you create the "Retouch 1 month" extra that lasts 1 hour 30 minutes, and customer picks it together with the service COMBOBROWS Basic service, the total duration of their appointment w ... Liz Frontend calendar showing no availabilityClosed   Amelia   Updated August 11, 2021 at 8:04am   2 Most recent comment from [deleted]:Hi Liz,thank you for reaching out to usAs advised, our work hours are 10:00 - 17:00 (can vary up to 1-2 hours) CET Monday - Friday, and we have also implemented working weekends; so you can expect a r ... Manpreet Change of EmailClosed Pre-purchase questions for Amelia   Updated August 11, 2021 at 7:55am   4 Most recent comment from [deleted]:Hi Manpreet,thank you for the information!The account email was changed to [email protected] you have any further questions or issues, please feel free to open a new ticket, and we'll gladly ... Davinder Sangha Site errorClosed   Amelia   Updated August 11, 2021 at 7:26am   3 Most recent comment from [deleted]:Hi Davinder,thank you for reaching out to usYes, I'm afraid that file of the previous version needs to be deleted to avoid any conflicts; I'm glad to hear that you have found a solution.If y ... Arnulfo Lualhati Customre BarcodeClosed Pre-purchase questions for Amelia   Updated August 11, 2021 at 7:24am   2 Most recent comment from [deleted]:Hi Arnulfo,thank you for reaching out to us, and for taking interest in AmeliaI'd be happy to advise about Amelia's features so that you and your client can see if it's suitable for you ... Joe Matz Employee set up: Add Services: SpotsClosed   Amelia   Updated August 10, 2021 at 9:25pm   4 Most recent comment from [deleted]:Hi, Joe,It's being applied for both cases.1. If you want to allow one Customer to book multiple slots, you should enable the Show "Bringing anyone with you" option.2. If you want to allow multip ... Gerardo Camorlinga Wrong font is set for the Service DescriptionClosed   Amelia   Updated August 10, 2021 at 2:14pm   2 Most recent comment from [deleted]:Hi Gerardo,thank you for reaching out to usPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as tha ... Martin Column filtering not working for table created using an INNER JOINClosed   wpDataTables   Updated August 10, 2021 at 1:58pm   4 Most recent comment from Aleksandar Vuković:Great news, MartinThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.