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Public Tickets

Romedenne 1 hour email remindClosed   Amelia   Updated October 8, 2021 at 9:59pm   11 Most recent comment from [deleted]:Romedenne,That's great! Thank you for letting us know that the issue was resolved And please feel free to contact us if you have any other questions.Best Regards. James Fouché assigning rolesClosed   Amelia   Updated October 8, 2021 at 9:20pm   2 Most recent comment from [deleted]:Hi, James,Thank you for choosing Amelia.I'm afraid, you are absolutely right: only Employees can be assigned to Services and Events. Therefore, please create an Employee user, and make sure that ... Jochen SMSClosed   Amelia   Updated October 8, 2021 at 8:59pm   2 Most recent comment from [deleted]:Hi, Jochen,Thank you for reaching out to us.I'm afraid, at the moment it's not possible to connect an existing Twilio account to Amelia since our plugin has a native SMS integration, and it ... Lois O'Rourke Booking form customisation issuesClosed   Amelia   Updated October 8, 2021 at 8:12pm   2 Most recent comment from [deleted]:Lois,Thank you for choosing Amelia.1. You can disable the Employee selection drop-down in Amelia -> Customize. Please choose the booking form that you want to change on the top of the Customization ... Imanol RESERVAS AMELIAClosed Pre-purchase questions for Amelia   Updated October 8, 2021 at 12:35pm   2 Most recent comment from [deleted]:Hi Imanol,thank you for reaching out to usYes, I'm afraid that the service will only show general capacity of that service; if the slot is available that is the only indicator that there are stil ... Mario Calamita user registrationClosed   Amelia   Updated October 8, 2021 at 12:18pm   2 Most recent comment from [deleted]:Hi Mario,thank you for reaching out to usOnce you create a new Amelia Customer or a customer makes a booking, an automatic email will be sent to your customer with a username and a URL link where th ... james Can you have Multiple Locations for 1 EmployeeClosed   Amelia   Updated October 8, 2021 at 10:22am   2 Most recent comment from [deleted]:Hi, James,Thank you for choosing Amelia.Your workaround was correct actuallyYou have to create multiple Employees, one for each location. And each Employee needs to have a unique email address. This ... Renato Fiuza Elementor plugin incompatibilityClosed   Amelia   Updated October 8, 2021 at 10:18am   6 Most recent comment from [deleted]:Renato,I was able to create a draft page with enabled Amelia:Could you please clarify if that is related to some particular elements?Also, please make sure that you have PHP version 7+ on your site.Lo ... Robin Kesting SMTPClosed Pre-purchase questions for Amelia   Updated October 8, 2021 at 9:56am   2 Most recent comment from [deleted]:Hi Robin,thank you for reaching out to usWe don't have a direct integration with FluentSMTP, however, a lot of our clients use various 3rd party SMTP plugins. It would still be needed to set up t ... Stef Make services all dayClosed   Amelia   Updated October 8, 2021 at 9:48am   7 Most recent comment from [deleted]:Hi Stef,they would need to pick the service first, so you can name one full day and one half day. Abby Storey 50 minute appointmentsClosed   Amelia   Updated October 8, 2021 at 8:52am   3 Most recent comment from [deleted]:Hi Abby!Thank you for reaching out to usI'm glad you found the setting; also, when you change time slot step to 50 and then change service duration to 50, you can go back and change the slot step ... Mark Stubbins Next Day Reminder: {"message":"Invalid key 0."}Closed   Amelia   Updated October 7, 2021 at 11:21pm   6 Most recent comment from [deleted]:Mark,Thank you for letting us know. I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards. Massinissa Package - Amelia ProClosed Pre-purchase questions for Amelia   Updated October 7, 2021 at 10:54pm   2 Most recent comment from [deleted]:Hi, Massinissa,Thank you for reaching out to us.1. At the moment, it's possible to make Appointments available during particular time periods through the Employee's working hours, for examp ... Vladimir Gerasymchuk Bug in AmeliaClosed Pre-purchase questions for Amelia   Updated October 7, 2021 at 10:38pm   2 Most recent comment from [deleted]:Hi, Vladimir,Thank you for choosing Amelia.This issue is not falling into the Pre-purchased questions category.Please open a new ticket under the Amelia category by entering your Purchase code, and p ... Mandy Oldfield 1 appointment per time slotClosed   Amelia   Updated October 7, 2021 at 9:57pm   4 Most recent comment from [deleted]:Mandy,I'm afraid, it's not possible to limit the number of bookings per time slot if there are multiple Employees assigned to this Service (since in this case, each Employee will be availabl ...