We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

David Dynamic 'Add to Google & Outlook Calendar' links to add to notification emailsClosed   Amelia   Updated December 30, 2025 at 10:51am   2 Most recent comment from Uroš Jovanović:Hello David, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Venkatesh N Request for Refund – Amelia Plugin Not Suitable for Our RequirementsClosed   Amelia   Updated December 30, 2025 at 10:50am   3 Most recent comment from Uroš Jovanović:Hello Vankatesh, Thank you for reaching out to us. To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Te ... PO YAO HUANG Issue with WooCommerce Checkout Step in Amelia Search ViewClosed   Amelia   Updated December 30, 2025 at 10:43am   7 Most recent comment from Uroš Jovanović:Hello Eric, Please test it out now and let me know if it works or not. Looking forward to your reply. Cara PackagesClosed   Amelia   Updated December 30, 2025 at 9:37am   4 Most recent comment from Stefan Petrov:You’re welcome, Cara. Please don’t hesitate to reach out if you have any other questions or issues. Wishing you a Happy New Year! Yasin Booking not showingClosed   Amelia   Updated December 30, 2025 at 9:31am   16 Most recent comment from Marko Davidović:Hello again, Once again we went on your site we created a booking and we got the notifications straight away When we test everything is working fine each time and we simply do not see any issues on y ... Mark Oglia package categorizationClosed   Amelia   Updated December 30, 2025 at 9:17am   2 Most recent comment from Uroš Jovanović:  Hello Mark, Thank you for your question! Currently, there is no direct option to categorize packages in Amelia. However, you can indirectly organize them by assigning different services (f ... Paolo Specific Google CalendarClosed   Amelia   Updated December 30, 2025 at 9:17am   2 Most recent comment from Stefan Petrov:Hello Paolo, Thank you for reaching out to us. Unfortunately, at the moment, synchronization can only be done with one main calendar. While you can have multiple calendars within the main Google Calen ... Makam Send a services to Divi IntegrationClosed   Amelia   Updated December 30, 2025 at 9:15am   2 Most recent comment from Stefan Petrov:Hi Makam, Thanks for reaching out to us. Amelia does have the integration with Divi, so you can configure the preselected service and it should work properly.  Starting from Amelia 7.4.2, users can p ... Juan Pulido Updating pluginClosed   Amelia   Updated December 30, 2025 at 8:47am   2 Most recent comment from Stefan Petrov:Hi Juan, I hope you're doing well. All your data will remain intact during an update unless you specifically choose to delete it. There is an option in the Activation settings called "Delete Amel ... Shea Thompson Help with WebhookClosed   Amelia   Updated December 30, 2025 at 7:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Notifications are triggered for appointment status approved,pending, canceled extras option I just additional option for appointment so it can not be cre ... Amy-Laure Calendar ColorsClosed   Amelia   Updated December 30, 2025 at 7:01am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please check if you have customized the correct booking form in case that you are please send us short one minute video of the exact issue and settings ... Guy Lev Creating a poll with graphClosed Pre-purchase questions for wpDataTables   Updated December 30, 2025 at 6:59am   1 Most recent comment from Guy Lev:Hi There.Just before I purchase your plugin I want to know if I can use your plugin for displaying polls charts.In formiddable form I created a poll that asks for an age as an example.I want to create ... Revelle Design sharing eventsClosed   Amelia   Updated December 30, 2025 at 6:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not share direct link of the event as such Amelia can only exist in WordPress e ... David Create unique webhooks for each employees bookings; or is there a way to create a Zapier zap depending on which Emploeeys service is booked.Closed   Amelia   Updated December 30, 2025 at 6:49am   4 Most recent comment from Marko Davidović:Hello again, We cannot say for sure since Amelia is not deigned to work in that way you can tra and you can read more about it on this link https://wpamelia.com/web-hooks-settings/.  We wish you all ... Tony Wolsey Master Detail Popup not displaying on Front-endClosed   Master-Detail Tables for wpDataTables   Updated December 30, 2025 at 5:06am   1 Most recent comment from Tony Wolsey:HelloI am using the Master-Detail add-on. I am getting the popup to display on the backend but I cannot get the master detail popup to display on the front-end. The screen dims when I select the more ...