Public Tickets
Fredrik
Can't book in the calendarClosed
Amelia
Updated December 19, 2024 at 6:58am
3
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We are glad to hear that all is fine and we will close this ticket but should you have any further inquiries, we kindly request that you open separate ti ...
Stephan Schulz
EmployeerClosed
Amelia
Updated December 19, 2024 at 6:42am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. Employees can not create customers at the moment hopefully this will be implemented in ...
Sergio Urcelay
Altura de Filas de WPClosed
Amelia
Updated December 19, 2024 at 6:40am
6
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...
Peter Byrne
Data Table SettingsClosed
Pre-purchase questions for wpDataTables
Updated December 18, 2024 at 9:45pm
1
Most recent comment from Peter Byrne:Hello,I am unable to access all the tabs in the settings for my data table. I am using a csv.I can only see 'data source' and the other links from 'display' to 'new! advanced ...
Diana DAGUERRE
Hour change bugsClosed
Amelia
Updated December 18, 2024 at 3:17pm
14
Most recent comment from Stefan Petrov:Hi Diana,
Thank you for your patience. I understand the use case, but unfortunately, this appears to be an isolated incident. It’s difficult to investigate the issue when it occurs occasionally. I t ...
Huy Huynh
Different Custom Amelia Event List BookingClosed
Pre-purchase questions for Amelia
Updated December 18, 2024 at 2:35pm
4
Most recent comment from Stefan Petrov:No problem at all, Huy.
Our booking forms are designed with the intention of allowing users to make bookings, so the "Book Now" button is a default feature and isn't intended to be hidden or remo ...
Stephan Schulz
DesignClosed
Amelia
Updated December 18, 2024 at 1:18pm
2
Most recent comment from Stefan Petrov:Hi Stephan,
Thank you for reaching out to us. The form you’re referring to is actually a catalog booking form, but it has been customized with a custom layout. To achieve a similar look, you would n ...
Younes
Issue with "Extra's" Section in Amelia Plugin – Buttons Not Displaying NumbersClosed
Amelia
Updated December 18, 2024 at 12:49pm
8
Most recent comment from Stefan Petrov:Hi Younes,
No problem, i though that this might be related to custom CSS or conflict with the other plugins.
I will close this one, but should you have other questions or issues, feel free to reach ou ...
Nadia Cisarova
Cannot update Amelia. Gives me errorClosed
Amelia
Updated December 18, 2024 at 12:23pm
2
Most recent comment from Uroš Jovanović:Hello Nadia,
Please check if you can see the booking form on page when you are logged in?
If this is the case then this can be 1 of 3 issues
1. The reason why the form is not visible for non-logged-i ...
Izaac
Modify booking dateClosed
Amelia
Updated December 18, 2024 at 11:37am
8
Most recent comment from Stefan Petrov:Hi Izaac,
Thanks for the access. However, when I log in and look at the appointment booked for December 29, I do see the other time shown as available. Am I looking at the wrong appointment, or is the ...
capkeltiek
Event Calendar Booking Form 2.0Closed
Amelia
Updated December 18, 2024 at 11:24am
15
Most recent comment from Stefan Petrov:Hi capkeltiek,
That's great news, you're welcome!
Regarding the "begins" label, it only appears for multi-day events because those events have multiple different dates added. However, the la ...
Fernanda Ramírez
Email NotificationsClosed
Amelia
Updated December 18, 2024 at 11:23am
2
Most recent comment from Uroš Jovanović:Hello Fernanda,
Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their ...
Sarah Lynn
WP AmeliaClosed
Amelia
Updated December 18, 2024 at 11:13am
6
Most recent comment from Uroš Jovanović:Hello Sarah,
Glad to be able to assist you.
I will have this ticket closed now.
Jorge Padinha
Refund - eventsClosed
Amelia
Updated December 18, 2024 at 10:18am
2
Most recent comment from Stefan Petrov:Hi Jorge,
Thanks for reaching out to us. Yes, you can refund the payments that are paid with online payment methods such as WooCoomerce, Stripe, Razorpay and etc. All payments are visible in the Finan ...
Mirian Gumiel
notification clientClosed
Amelia
Updated December 18, 2024 at 9:59am
2
Most recent comment from Stefan Petrov:Hola Mirian,
Gracias por ponerte en contacto con nosotros. Esto ocurre por defecto, ya que las notificaciones se envían a todos los clientes cuando hay un cambio en los detalles del evento. Para evit ...