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Public Tickets

Maria Esther SMTP email configuration for notifications.Closed   Amelia   Updated September 30, 2024 at 8:42am   2 Most recent comment from Uroš Jovanović:Hello Maria, Thank you for reaching out to us. If you don’t have this option, it might be because: 2-Step Verification is not set up for your account. 2-Step Verification is only set up for security ... Matthias Bartel Send e-mail notification to another e-mailClosed   Amelia   Updated September 30, 2024 at 6:38am   4 Most recent comment from Stefan Petrov:Hi Matthias, You are welcome. Unfortunatelly, currently, there is no option to configure this as per the email address. Currently, you can configure it per service, and the email notification will onl ... Lola Google Calendar Add EventClosed   Amelia   Updated September 30, 2024 at 6:31am   9 Most recent comment from Stefan Petrov:Hello Lola, Thanks for the feedback. Great to hear that everything is working properly now! Should you have any other questions or issues, feel free to reach out to us, and we will assist you. Have a ... Dominic Hart Amelia Plugin Critical ErrorClosed   Amelia   Updated September 30, 2024 at 5:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Would you be able to provide us with a Staging site, along with WP-admin (Administrator) user, FTP credentials and the database access ( Either link wi ... VERSASPHERE Inquiry on Modifying Expiry Date for Purchased PackagesClosed   Amelia   Updated September 30, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's Genera ... Justin Sackett Linking Events to WP ProductsClosed   Amelia   Updated September 30, 2024 at 5:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to connect Amelia events with your WooCommerde products. We will explain how the logic between Amelia bookings and WooCommerce Products works: - ... Stefan Events in AmeliaClosed   Amelia   Updated September 30, 2024 at 5:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Not exactly services and events works and looks quite differently. You can separate them in few way via shortcodes like this For the Event booking: [amel ... Leonie Visser CalendarClosed   Amelia   Updated September 30, 2024 at 5:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia is designed for appointments and time slots can not be hidden Im afraid. This is ... IC Concept Customer Panel show fieldsClosed   Amelia   Updated September 30, 2024 at 5:28am   4 Most recent comment from Marko Davidović:Hello again, We can not say if this is a possible to achieve with some custom coding or not. Our dev do not accept personal customization requests so they can not develop this event if it is possible. ... Jens Keradinidis Different opening hours for employees on one dayClosed   Amelia   Updated September 29, 2024 at 12:52pm   3 Most recent comment from Uroš Jovanović:Hello Jens, Glad to hear that the issue has been resolved. I will have this ticket closed. Sam Date number confusionClosed   Amelia   Updated September 27, 2024 at 2:54pm   2 Most recent comment from Uroš Jovanović:Hello Sam, This is most likely an issue with the date format. Just change the date format on the WordPress General Settings and it will be applied in Amelia as well. Please take a look at our document ... Bouzin custom “Amelia Employee”Closed   Amelia   Updated September 27, 2024 at 1:19pm   5 Most recent comment from Uroš Jovanović:Hello Bouzin, Thank you for the update on this. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Justin Healy New licenseClosed   Amelia   Updated September 27, 2024 at 11:50am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Most likely you do not have Elite license installed since this must be set manually. You can download Amelia from this link https://we.tl/t-QPwv8SSfTp ... brian demo contentClosed   Amelia   Updated September 27, 2024 at 11:45am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The demonstrations showcased on our website are created using WP Bakery and/or Elementor, resulting in straightforward website pages. As of now, these de ... Sandrine Abibo Non-functional notification for appointment remindersClosed   Amelia   Updated September 27, 2024 at 11:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We can only help with regular notifications. Since they are working and reminder one does not for that you need to reach out to your hosting provider. Fo ...