Public Tickets
David Folkerson
Load speed with big tablesClosed
wpDataTables
Updated December 12, 2024 at 5:16pm
3
Most recent comment from Miloš Jovanović:Hi David,
In regards to the initial question, in terms of slow load issues, it could depend on different factors.It depends on how many charts you plan to have per each Page;How many tables would be o ...
Veronica
Help with featureClosed
Amelia
Updated December 12, 2024 at 2:11pm
2
Most recent comment from Uroš Jovanović:Hello!
Thank you for your question.
Custom fields in Amelia are connected to appointments rather than customer profiles, so they will appear on the Amelia > Appointments page instead of the Customer p ...
lino alderuccio
CANCEL APPOINTMENTClosed
Amelia
Updated December 12, 2024 at 1:42pm
2
Most recent comment from Uroš Jovanović:
Hello Lino,
When you cancel an appointment, an email will be sent to the client, but it will not include the reason for the cancellation.
Let me know if you need further clarification.
Andy Bats
Book AppointmentClosed
Amelia
Updated December 12, 2024 at 1:34pm
17
Most recent comment from Stefan Petrov:
Hi Andy,
That’s exactly what I was going to recommend. The issue occurred because the previous user had multiple roles assigned, and Amelia saved both sets of permissions. You can go ahe ...
Amir Tayabali
Support Request: Issues with Admin Calendar and Double BookingsClosed
Amelia
Updated December 12, 2024 at 1:33pm
7
Most recent comment from Uroš Jovanović:Hello Amir,
Thank you for your message!
The feature ensures that when one customer adds a booking to the WooCommerce cart, the selected time slot is temporarily blocked. This prevents other customers ...
Alex
visual bug in customer panel 2.0 for appointment statusClosed
Amelia
Updated December 12, 2024 at 1:27pm
2
Most recent comment from Uroš Jovanović:
Hello Alex,
Thank you for your detailed explanation. To investigate further, could you please provide screenshots or a screen recording of the behavior in both the old customer panel and t ...
[email protected]
Cannot see appointmentsClosed
Amelia
Updated December 12, 2024 at 1:03pm
9
Most recent comment from Uroš Jovanović:Hello,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’ ...
Alexandre Almeida
Sync appointment status with WooCommerceClosed
Amelia
Updated December 12, 2024 at 12:52pm
4
Most recent comment from Marko Davidović:Hello again,
We are glad to hear that all is fine not and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
W ...
Kelvin
WordpressClosed
Amelia
Updated December 12, 2024 at 12:14pm
4
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Amelia is a built in such way that it should be compatible with almost all themes but since there are millions of them we can not guarantee that. If it d ...
Barbara Freudenschuss
Using Klarna via MollieClosed
Amelia
Updated December 12, 2024 at 11:59am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad if we were able to help you in some way. Should you have any further inquiries, we kindly request that you open separate tickets for each question an ...
Dominik
Integreations/SurecartClosed
Amelia
Updated December 12, 2024 at 11:09am
4
Most recent comment from Stefan Petrov:Hi Dominik,
Yes, we do have webhook and API endpoints that can be used to connect with CRM platforms. These settings allow you to set up several hooks that will send data from the Amelia plugin to oth ...
Michał Goluch
Discount couponsClosed
Amelia
Updated December 12, 2024 at 10:11am
5
Most recent comment from Stefan Petrov:Hi Michal,
We encourage you to explore our Feature Suggestion page to see if this feature has already been proposed. If you don’t find it listed, feel free to add your suggestion there. Features wi ...
Elin Eriksson
Google calendar and Amelia bookingClosed
Amelia
Updated December 12, 2024 at 9:55am
2
Most recent comment from Stefan Petrov:Hi Elin,
Thank you for reaching out to us!
We’ve encountered issues like this before, and it’s often due to the sync between Google Calendar and Amelia not being properly "established." In the Goo ...
sonalika
How can i select multiple category in single serviceClosed
Amelia
Updated December 12, 2024 at 9:48am
6
Most recent comment from Uroš Jovanović:Hello,
Thank you for the update on this.
No such option at the moment, but we will have this implemented in the future, it's just that there is no ETA on this.
Please let me know if you have any ...
Francesca Kendall
Apple Pay with StripeClosed
Amelia
Updated December 12, 2024 at 9:27am
8
Most recent comment from Uroš Jovanović:Hello Francesca,
Thank you for your message. I understand your concerns, and I apologize for the inconvenience caused. Currently, customizing the mentioned string in the new booking form style is the ...