Public Tickets
Rene Baas
Custom lock-codes for customersClosed
Amelia
Updated October 1, 2024 at 1:00pm
2
Most recent comment from Uroš Jovanović:Hello Rene,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ...
Nigel
Events and SyncingClosed
Amelia
Updated October 1, 2024 at 12:51pm
68
Most recent comment from Aleksandar Vuković:Hey Nigel.
Thanks for your patience with this.
I totally get how overwhelming it can be to receive multiple invitation emails for recurring events. I’m sorry for any frustration this has caused for ...
varia bonora
PaypalClosed
Amelia
Updated October 1, 2024 at 11:14am
4
Most recent comment from Stefan Petrov:Hi Varia,
No problem of course. But, please note that tickets are closed automatically after a week, but you can reply and it will automatically reopen.
Mathias
Duration of booking problemClosed
Amelia
Updated October 1, 2024 at 10:41am
2
Most recent comment from Stefan Petrov:Hello Mathias,
Thanks for reaching out to us. Unfortunatelly, this is not possible to configure currently. Amelia is not really suitable for multi-day booking, since the maximum service duration is 24 ...
Michael Etokakpan
Changer Customer to EmployeeClosed
Amelia
Updated October 1, 2024 at 10:28am
2
Most recent comment from Stefan Petrov:Hi Michael,
I hope you are doing well. You would need to create a new employee and then change the WP user role to an employee for the already existing customer. By changing this role, it would be vis ...
Joao Matos
RRequest failed with status code 403Closed
Amelia
Updated October 1, 2024 at 10:00am
9
Most recent comment from Stefan Petrov:You are welcome, Joao.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Caterina
Colore Lato Tessera CategoriaClosed
Amelia
Updated October 1, 2024 at 9:04am
4
Most recent comment from Stefan Petrov:Prego, Caterina.
Sono felice di poterti aiutare.
Se hai altre domande, ti preghiamo di aprire un nuovo ticket e saremo felici di aiutarti lì.
Buona giornata!
Ken Park
Unable: Same-day booking onlyClosed
Amelia
Updated October 1, 2024 at 8:59am
4
Most recent comment from Stefan Petrov:Hello Ken,
It has been forwarded to the developers, but we are looking forward to adding this in future updates. There is no ETA at this moment, but, you can certainly follow our changeLog page if yo ...
shawn
google calendar timesClosed
Amelia
Updated October 1, 2024 at 8:47am
6
Most recent comment from Stefan Petrov:Hi shawn,
Please make sure that the timezone settings are properly configured, as well. Timezone should be configured to the nearest city in your timezone, as well as the employee and Google Calendar. ...
hin
editing eventClosed
Amelia
Updated October 1, 2024 at 8:28am
4
Most recent comment from Marko Davidović:Hello again,
We can cannot guarantee that something will work or not with role plugins since we are not familiar with them and Amelia does not have any integration with any of them. Glad to hear that ...
Nael
Error "No such customer " Stripe ConnectClosed
Amelia
Updated October 1, 2024 at 8:23am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ...
David
Customer PanelClosed
Amelia
Updated October 1, 2024 at 7:57am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
No there is no such possibility that we can check or confirm if the mail is correct. They can not access customer panel if they did not book anything but ...
Umberto
Installation bugsClosed
Amelia
Updated October 1, 2024 at 7:27am
2
Most recent comment from Marko Davidović:Hello again,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ...
ALİ TOKMAK
takvim üzerinde tıklayarak randevu oluşturmaClosed
Pre-purchase questions for Amelia
Updated October 1, 2024 at 7:21am
4
Most recent comment from Marko Davidović:Hello again,
This can not be customized or changed at this time. So what you want to achieve is not possible at the moment I'm afraid.
In light of this, we encourage you to kindly consider submit ...
eugene
How do I know who has paid for 2? seats?Closed
Amelia
Updated October 1, 2024 at 7:12am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
At this time this is possible to achieve only via customfields. You can gather the data for other user only via custom fields. You can read more out it o ...