As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

David White LabelClosed   Amelia   Updated January 14, 2025 at 6:33am   4 Most recent comment from Marko Davidović:Hello again, This option is quite demanding both from a technical and a legal perspective, so it will take some time before it is fully developed. Please note that this is not something that will be i ... Carl Ford Filter events by trypeClosed   Amelia   Updated January 13, 2025 at 3:02pm   2 Most recent comment from Stefan Petrov:Hello Carl, Thanks for reaching out to us. By default, all events are only visible on the event list. However, you can create a separate page for each event and then add this shortcode -  [ameliaeven ... Bernhard Kerres InvoicingClosed   Amelia   Updated January 13, 2025 at 2:19pm   2 Most recent comment from Stefan Petrov:Hello Bernhard, Thanks for reaching out to us. Please, find the answers below  1) Tax law requires me to print Umsatzsteuerfrei aufgrund der Kleinunternehmerregelung on every invoice. How can I add t ... Werner Geburtsdatum nicht frei tippbarClosed   Amelia   Updated January 13, 2025 at 2:06pm   3 Most recent comment from Stefan Petrov:Hallo Werner, Vielen Dank, dass Sie sich an uns gewandt haben. Leider ist der Datumsauswahlfeld derzeit ein vordefiniertes benutzerdefiniertes Feld, und es gibt keine Möglichkeit, dessen Verhalten an ... ep admin role on employee panelClosed   Amelia   Updated January 13, 2025 at 12:18pm   6 Most recent comment from Stefan Petrov:No problem, you’re welcome. That’s noted, but it’s not just up to us (Amelia); it also depends on the WordPress integration. We will definitely work on improving this in future updates. Kyle Raab ResourcesClosed   Amelia   Updated January 13, 2025 at 12:05pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. what you want to achieve is not possible I'm afraid. Resources are for services an ... Sabine Overlap 2 chairs 1 employeeClosed   Amelia   Updated January 13, 2025 at 11:20am   4 Most recent comment from Marko Davidović:Hello again, We understand your need but this is not possible to achieve in Amelia I'm afraid. Yes, you can create a second employee but in your case this can create al sorts of double booking si ... Davide Pannello clienti BloccatoClosed   Amelia   Updated January 13, 2025 at 11:12am   25 Most recent comment from Uroš Jovanović:Ciao Davide, Sono felice di sentire che ora funziona correttamente! Grazie mille per la tua pazienza, e non esitare a contattarmi se avrai bisogno di aiuto in futuro. Helmut Starz Customer PanelClosed   Amelia   Updated January 16, 2025 at 11:33am   7 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that the QA team was unable to reproduce this issue. They sent us this could you please ask the user for clarification r ... Gereys Expiration date of couponsClosed   Amelia   Updated January 13, 2025 at 10:53am   6 Most recent comment from Uroš Jovanović:Hello Gereys, It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won ... Kevin Richter Hide custom fields?Closed   Amelia   Updated January 13, 2025 at 9:12am   6 Most recent comment from Uroš Jovanović:Hello Puntorosso, Thank you for your patience. Unfortunately, there is still no option to assign a class or ID to custom fields within Amelia. I understand how important this feature is for your requi ... Pierre Blanchet problem with display field for couponsClosed   Amelia   Updated January 13, 2025 at 9:10am   4 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... René Tausch Scan found malwareClosed   Amelia   Updated January 13, 2025 at 8:59am   4 Most recent comment from Stefan Petrov:Hello René, Thanks for the feedback, that is great news, indeed. In that case, can I close this one if there are no other questions?    gogakudo-korean notification function errorClosed   Amelia   Updated January 13, 2025 at 8:45am   2 Most recent comment from Stefan Petrov:Hello Gogakudo, I hope you are doing well. Are those multiple reservations for the same timeslot? If so, Amelia has created a group booking, and the information has been sent in the same email. Howeve ... Nikolaj Wrong hoursClosed   Amelia   Updated January 13, 2025 at 8:38am   4 Most recent comment from Stefan Petrov:You are welcome, Nikolaj. I'm glad that i could help. I will close this one, looking forward to hearing from you regarding other questions.