Public Tickets
Francesca Kendall
URGENT: Cancelled apptsClosed
Amelia
Updated December 19, 2024 at 12:02pm
4
Most recent comment from Uroš Jovanović:
Hello Francesca,
I hope you're doing well.
Were you able to replicate this issue? Does it still occur, or has it been resolved since our last communication?
Looking forward to your re ...
Pablo Mendoza
Adding Text (disclaimer) fieldClosed
Amelia
Updated December 19, 2024 at 11:55am
2
Most recent comment from Uroš Jovanović:Hello Pablo,
To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this:
Terms & Conditions
So this text appears ...
Marc Robert Andre
Calendar FunctionClosed
Amelia
Updated December 19, 2024 at 11:54am
2
Most recent comment from Uroš Jovanović:Hello Marc,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ...
Mohit
Loading AmeliaClosed
Amelia
Updated December 19, 2024 at 11:35am
7
Most recent comment from Stefan Petrov:Hi Max,
It looks like the issue is related the SSL connection to database. You can secure connection params to Amelia's database settings by changing "amelia_settings" field inside wp_options ta ...
Promsy Célia
URGENT Please!!!Closed
Amelia
Updated December 19, 2024 at 11:12am
9
Most recent comment from Uroš Jovanović:Hello Promsy,
I checked it out and it worked just fine.
Can you please let me know if it works from your end as well?
Looking forward to your reply.
Wai Yee
Package Appointment Booking would not change to ApprovedClosed
Amelia
Updated December 19, 2024 at 10:57am
12
Most recent comment from Stefan Petrov:Hello Wai,
Apologies for the delay. We are planning to release Amelia 8.0 in a couple of days, but unfortunately, we weren’t able to create a fix for this particular issue in time. It requires an im ...
Janin Heinze
Issue with Translation Loading and Step-by-Step Booking in WPAmelia on WordPress 6.7.1Closed
Amelia
Updated December 19, 2024 at 9:39am
10
Most recent comment from Stefan Petrov:Hi Janin,
You are welcome. Great to hear that!
Have a nice day.
Best regards.
Kay, please open a new ticket and we will kindly provide assistance there. Thank you for your understanding.
Camille Pichot
Amelia/Woocommerce : appointement not createdClosed
Amelia
Updated December 19, 2024 at 9:21am
29
Most recent comment from Stefan Petrov:Hi Camille,
The issue was related to a "missing column" that we discovered after the recent update. It wasn’t just an issue with WooCommerce—some users were reporting that customers were unable to ...
Jared Rendell
Amelia Event HelpClosed
Amelia
Updated December 19, 2024 at 8:31am
4
Most recent comment from Stefan Petrov:You are welcome, Jared.
Please, let us know if you have any other questions or issues on a new ticket and we will kindly provide assistance there.
Have a nice day!
Ivan Bruno Kelava
stripe payment and working hoursClosed
Amelia
Updated December 19, 2024 at 7:55am
2
Most recent comment from Marko Davidović:
Hello there,
Thank you for reaching out to us.
When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to ...
Fredrik
Can't book in the calendarClosed
Amelia
Updated December 19, 2024 at 6:58am
3
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We are glad to hear that all is fine and we will close this ticket but should you have any further inquiries, we kindly request that you open separate ti ...
Stephan Schulz
EmployeerClosed
Amelia
Updated December 19, 2024 at 6:42am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. Employees can not create customers at the moment hopefully this will be implemented in ...
Sergio Urcelay
Altura de Filas de WPClosed
Amelia
Updated December 19, 2024 at 6:40am
6
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...
Peter Byrne
Data Table SettingsClosed
Pre-purchase questions for wpDataTables
Updated December 18, 2024 at 9:45pm
1
Most recent comment from Peter Byrne:Hello,I am unable to access all the tabs in the settings for my data table. I am using a csv.I can only see 'data source' and the other links from 'display' to 'new! advanced ...
Diana DAGUERRE
Hour change bugsClosed
Amelia
Updated December 18, 2024 at 3:17pm
14
Most recent comment from Stefan Petrov:Hi Diana,
Thank you for your patience. I understand the use case, but unfortunately, this appears to be an isolated incident. It’s difficult to investigate the issue when it occurs occasionally. I t ...