As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Ian Cook Event "+" Button Not WorkingClosed   Amelia   Updated January 13, 2025 at 8:11am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. This does not look like latest version of Amelia button should look like this You can download Amelia from this link https://we.tl/t-lsSmWHutzk We ar ... Adam Borowski WooCommerce Order Status Sync FailsClosed   Amelia   Updated January 13, 2025 at 7:57am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear that all is working fine and we will close this ticket but should you have any further inquiries, we kindly request that you open separate t ... Ola Sundin Date FieldsClosed   Amelia   Updated January 13, 2025 at 7:57am   5 Most recent comment from Stefan Petrov:Hello Ola, Amelia is quite "sensitive" when it comes to these settings, as it doesn’t have its own date/time settings and instead uses those from WordPress. This is why it’s recommended to select ... Walter Jamernegg Calender switchClosed   Amelia   Updated January 13, 2025 at 7:54am   7 Most recent comment from Stefan Petrov:Hi Walter, Unfortunately, I don’t believe actions like this are registered in the database. I’m also considering the possibility of a user role error. Perhaps the WP user (who should be an admin) ... Max TORCHUT My Amelia is brokenClosed Pre-purchase questions for Amelia   Updated January 13, 2025 at 7:53am   9 Most recent comment from Stefan Petrov:Hi Max, I’ve looked into it, and it turns out it’s a Pro license, but it was canceled in April 2023. Since it’s no longer active, you don’t have access to the latest updates and won’t be abl ... Eliko Levy ssue with WooCommerce Integration and Google Calendar SyncClosed   Amelia   Updated January 13, 2025 at 7:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This could be an issue that you did not set same rules in WooCommerce and in Amelia and if appointments are not set to completed that they are paid then ... unicorn language of Amelia on the websiteClosed   Amelia   Updated January 13, 2025 at 7:14am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to set your page locale language do German but only German De-DE not De-CH  Amelia can only translate basic "original" language lie Spanish not ... Mathieu Galfré informationClosed   Amelia   Updated February 2, 2025 at 10:14am   3 Most recent comment from Martin:WP-Amelia Update Status Inquiry Hi, I noticed there haven’t been any updates for WP-Amelia this month. Should I be concerned? Even though I understand that WP-Amelia and Trafft are handled by separa ... Kish Length of Services (Longer than 24 hours)Closed   Amelia   Updated January 13, 2025 at 7:04am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Longest period that can be set in 24 hours. Amelia is not suitable for multi day bookin ... Kacper Amelia + Woocommerce + ZoomClosed   Amelia   Updated January 13, 2025 at 6:51am   8 Most recent comment from Marko Davidović:Hello again, It looks like something that should help but it would be best to test this out. Amelia will not send reminder notification (reminder notifications are set by your hosting provider on your ... Jens Eisemann Bug in wpDataChartsClosed   wpDataTables   Updated January 12, 2025 at 2:44pm   1 Most recent comment from Jens Eisemann:I use Apexcharts and have a display problem with the legend.The legend is not displayed next to each other but two values are packed in one container. Screenshot number 1.Another problem in the IE bro ... Lorraine Jeffery Borders Still ShowingClosed   wpDataTables   Updated January 12, 2025 at 2:04pm   2 Most recent comment from Jens Eisemann:Hello Lorraine, the answer is a bit imprecise. Which Border do you mean exactly? Do you have a link to your public website?Kind regardsJens Jens Eisemann Open TicketsClosed   wpDataTables   Updated January 12, 2025 at 1:57pm   1 Most recent comment from Jens Eisemann:I would be happy if you could process my open tickets. They are already over three weeks old.https://tmsplugins.ticksy.com/ticket/3774068/ https://tmsplugins.ticksy.com/ticket/3774067/ https://tmsplug ... Robert B 1h timeslot abbreviation translation issueClosed   Amelia   Updated January 10, 2025 at 3:34pm   8 Most recent comment from Stefan Petrov:Hi Robert, Great to hear that! Thanks for letting me know. Looking forward to hearing from you regarding other questions or issues. Have a nice day!   Alfred HIPKINS ActivationClosed   Formidable Forms integration for wpDataTables   Updated January 10, 2025 at 3:28pm   4 Most recent comment from Miloš Jovanović:Hello,As we mentioned on our Documentation :Formidable Forms integration for wpDataTables is an add-on that requires premium (full) versions of both wpDataTables and Formidable Forms plugins. They ne ...