Public Tickets
Calcagno
Question about the pluginClosed
Amelia
Updated December 17, 2024 at 10:28am
2
Most recent comment from Stefan Petrov:Hello Calcagno,
Thank you for reaching out to us.
Firstly, our policy is to address one question per ticket, so if you have further questions on different topics, I kindly ask you to open a new ticket ...
Diana Ponce
Whatsapp ConfirmationClosed
Amelia
Updated December 17, 2024 at 10:06am
4
Most recent comment from Stefan Petrov:Hi Diana,
The reminders and scheduled notifications require a different setup as they rely on cron job configuration. To enable this, you’ll need to use a third-party plugin like WP Crontrol, which ...
Michelle A Matthews
Booking BackendClosed
Amelia
Updated December 17, 2024 at 6:56am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We can not say if this will work or not and how it can be setup since we do not have integration with any membership plugin and since we do not work with ...
Dominik Neusser
No advanced settingsClosed
wpDataTables
Updated December 16, 2024 at 9:28pm
2
Most recent comment from Miloš Jovanović:Hi Dominik,
Can you confirm what's the table type?If you are trying this on a Simple table - For this table type, the Fixed Header is not currently available.So if you need this feature - can you ...
Sarfraz
Wrong product Buy - I want refund and Buy againClosed
wpDataTables
Updated December 16, 2024 at 8:39pm
2
Most recent comment from Miloš Jovanović:Hello,
We replied to your original ticket here https://tmsplugins.ticksy.com/ticket/3783866/.
Please check it out and we will follow up there. :)
For future reference, please don't open mult ...
krisna purbaya
Unable to Send WhatsApp Test MessagesClosed
Amelia
Updated December 16, 2024 at 3:10pm
10
Most recent comment from Stefan Petrov:Thanks a lot.
Looking forward to hearing from you.
Best regards.
Francisco Latapiat
Google CalendarClosed
Amelia
Updated December 16, 2024 at 3:06pm
2
Most recent comment from Stefan Petrov:Hi Francisco,
Thank you for reaching out to us! Both options are possible to configure:
Each employee can connect their own Google Calendar to their account through the employee panel.
Alternatively, ...
Christian Krumpholz
plugin installation not workingClosed
wpDataTables
Updated December 16, 2024 at 2:17pm
6
Most recent comment from Miloš Jovanović:Hi Chris,
I can see it seems to be a temporary issue for these article links which I sent.
Please check out this Guide on How to Fix “The Link You Followed Has Expired” Error in WordPress.- And he ...
Mhd
Issue with Blocking Clients After a No-ShowClosed
Amelia
Updated December 16, 2024 at 1:58pm
2
Most recent comment from Uroš Jovanović:
Hello,
Thank you for reaching out! In the upcoming version of Amelia, there will be an option to immediately block a customer after a no-show. You will be able to manually block a customer ...
Fabio De Matteis
Referrer URL in notification emailClosed
Amelia
Updated December 16, 2024 at 1:57pm
2
Most recent comment from Uroš Jovanović:Hello Fabio,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...
Sarah Park
Notifications not sendingClosed
Amelia
Updated December 17, 2024 at 11:51am
15
Most recent comment from Uroš Jovanović:Hello Sarah,
I could not find that option, but we can do a remote AnyDesk session to try and resolve this for you.
Let me know if that is fine with you.
Kyle Kimber
TimeBlock ScheduleClosed
Amelia
Updated December 16, 2024 at 1:02pm
6
Most recent comment from Uroš Jovanović:Hello Kyle,
Thank you for your message. Yes, when a customer selects an employee or service on the front-end, they will indeed see a calendar displaying all the available time slots and days. This wil ...
Sonali
Internal server error with woocommerce paymentClosed
Amelia
Updated December 16, 2024 at 12:03pm
2
Most recent comment from Stefan Petrov:Hi Sonali,
Thanks for reaching out to us. As per your screenshot, I can see that you are testing the booking form while logged in. Please, open a new incognito window and open a booking form is this w ...
looptyloop
Unwanted service stylingClosed
Amelia
Updated December 16, 2024 at 11:24am
6
Most recent comment from Stefan Petrov:Hi looptyloop,
The only solution for your request is to hide the icons using the CSS code, as mentioned. Unfortunately, it's challenging to accommodate every individual request, as some users fin ...
Marco Neuber
Sale not for Customers?Closed
Pre-purchase questions for Amelia
Updated December 17, 2024 at 6:29am
12
Most recent comment from Marko Davidović:Hello again,
We just got the feedback from our colleagues and they have told us that now all should be fine. Please log in to a store and confirm that all is fine now.
We wish you all the best and ...