Public Tickets
Lucie
Unable to add data in AmeliaBookingClosed
Amelia
Updated November 25, 2024 at 2:59pm
6
Most recent comment from Uroš Jovanović:Hello Eddy,
Please create a separate ticket for this issue and I will assist you with it.
Looking forward to your reply.
Joseph Hebert
Google maps api supportClosed
Pre-purchase questions for Amelia
Updated November 25, 2024 at 2:28pm
2
Most recent comment from Uroš Jovanović:Hello Joseph,
Thank you for reaching out with your questions. Here's the information regarding your inquiries:
Google Maps API Integration: Yes, the address custom field in Amelia works similarl ...
Tom Worman
Dynamic Placeholder contains no dataClosed
Amelia
Updated November 25, 2024 at 2:19pm
2
Most recent comment from Uroš Jovanović:Hello Tom,
It seems like you're on the right track, but the issue may lie in the timing of when the $data is being populated or passed to your custom hook. The placeholder data you’re trying to ...
Sandrine
Whole day / several days servicesClosed
Amelia
Updated November 25, 2024 at 2:16pm
2
Most recent comment from Uroš Jovanović:Hello Sandrine,
Thank you for reaching out!
Whole Day Service (9 AM - 5 PM):You can configure this by setting the employee's working hours to 9 AM - 5 PM specifically for the day(s) you want thi ...
SYS support
Waiting list improvementsClosed
Amelia
Updated November 25, 2024 at 1:53pm
2
Most recent comment from Uroš Jovanović:Hello,
Thank you for your suggestion. We understand the challenge you're facing with manually creating orders for users on the waiting list. While we currently don't have an automatic soluti ...
Antonio Jesus Gutiérrez Larios Gutiérrez Larios
No se puede reservar citaClosed
Amelia
Updated November 25, 2024 at 12:55pm
6
Most recent comment from Stefan Petrov:Hola Antonio,
No hay problema, gracias por la confirmación. Si tienes alguna otra pregunta o inconveniente, no dudes en contactarnos a través de un nuevo ticket y con gusto te brindaremos asisten ...
David
system is not transferring the eventsClosed
Amelia
Updated November 25, 2024 at 11:55am
2
Most recent comment from Stefan Petrov:Hi David,
Thanks for reaching out to us. Make sure that the appointment on Google Calendar is booked as "busy". Only when the status is busy, the same timeslot wont be available in Amelia for booking. ...
Travis R Hedrick
CRON issuesClosed
Amelia
Updated November 25, 2024 at 11:38am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, we do apologise but this time we are not quite sure what you are asking is exactly? Can you please elaborate more on that?
We wish you all the best and hope you ha ...
Marjan Slaats
bookingsClosed
Amelia
Updated November 25, 2024 at 11:37am
9
Most recent comment from Marko Davidović:Hello again,
We went on your site and we created a new customer and we have then assigned a package and booked appointment without any issues on your site. As far as we can see all is working fine and ...
Hajo Smit
Change the label "Employee" to "Pilot"Closed
Amelia
Updated November 25, 2024 at 11:29am
3
Most recent comment from Hajo Smit:Great! Thanks!
Dassy
Custom hoursClosed
Amelia
Updated November 25, 2024 at 11:21am
6
Most recent comment from Stefan Petrov:Hello Dassy,
I see, feel free to suggest this as a feature on our feature suggestion page. Of course, should you have any other questions or issues, feel free to reach out to us on a new ticket and we ...
Ulrich Mueller
translation of the startpage of the user panel not working after updateClosed
Amelia
Updated November 25, 2024 at 11:12am
4
Most recent comment from Uroš Jovanović:Hello Ulrich,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ...
Peter Röhrchen
Dienstleistung über mehrere TageClosed
Amelia
Updated November 25, 2024 at 11:08am
2
Most recent comment from Uroš Jovanović:Hallo Peter,
Die maximale Dauer für eine Dienstleistung in Amelia beträgt derzeit 24 Stunden. Eine Buchung über mehrere Tage hinweg ist leider nicht möglich.
Falls du weitere Fragen hast, stehe ic ...
Anthony
Send email to all the participants of an eventClosed
Amelia
Updated November 25, 2024 at 11:04am
2
Most recent comment from Uroš Jovanović:Hello Anthony,
Currently, there isn't an option to manually send a message to the entire group of an event within Amelia. However, you can automate messages to be sent to participants when they b ...
Anthony
Event List by monthClosed
Amelia
Updated November 25, 2024 at 11:01am
2
Most recent comment from Stefan Petrov:Hi Anthony,
Thanks for reaching out to us. You can currently use the Event List booking form or Event Calendar.
Event Calendar Booking Form v2 is our newest booking form where your customer can previe ...