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Public Tickets

damien 'manager' cannot delete appointment ?Closed   Amelia   Updated November 29, 2021 at 12:55pm   19 Most recent comment from Aleksandar Vuković:Hey JamesWe haven't changed the roles, or their capabilities, but it could be that the role reverted to its default configuration.Can you please check that and let me know? kuo priceClosed Pre-purchase questions for Amelia   Updated November 29, 2021 at 12:54pm   2 Most recent comment from Marko Davidović:Hello Kuo, Thank you for purchasing Amelia, and for reaching out to us. If you have already bought our license please in the future write to us in Amelia category so that your question can go to a p ... algunning Events - free for members - paid for non membersClosed   Amelia   Updated November 29, 2021 at 12:33pm   12 Most recent comment from Aleksandar Vuković:Thank you for your support! We really appreciate that!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Michael Fidelis Booking Addons and TicketsClosed   Amelia   Updated November 29, 2021 at 12:05pm   9 Most recent comment from Aleksandar Vuković:Hello Wendy.Thank you for your feedback, we've added the info that Events can't be used with Packages:You can still use it as a service if I understood what you want to achieve. Packages all ... Al Custom FieldClosed   Amelia   Updated November 29, 2021 at 9:56am   6 Most recent comment from Marko Davidović:Hello Al, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Greg Lowe Possible to add wildcard to %VAR1%Closed   wpDataTables   Updated November 29, 2021 at 9:02am   4 Most recent comment from Isidora Markovic:Hi Greg,You are welcome.  If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review fo ... Brian MAJOR URGENT ISSUEClosed   Amelia   Updated November 29, 2021 at 1:57am   1 Most recent comment from Brian:solved Mario Calamita employees on iosClosed   Amelia   Updated November 28, 2021 at 5:14pm   2 Most recent comment from [deleted]:Hi MarioThank you for reaching out to us.Can you please share some screenshots or a screen recording of the issue so we can get a better understanding? Also please send us the login credentials to th ... Leonardo Kratz Mendes Integration with AirtableClosed Pre-purchase questions for wpDataTables   Updated November 28, 2021 at 4:51pm   2 Most recent comment from [deleted]:Hi LeonardoThank you for reaching out to us.Even though Airtable has an API, unfortunately, you can't connect it directly to wpDT.The only way you can add separate database connections is with c ... Daniel Schindlower Added option for admin to be able to make an appointment at any time (outside of the employee’s working hours) Not workingClosed   Amelia   Updated November 28, 2021 at 4:09pm   3 Most recent comment from [deleted]:Hi DanielThank you for letting us know, we are glad to hear thatI'll kindly ask you to add your fetaure suggestions on this page.  Features are pushed up on our "to-do" list when there are a l ... Daisuke Sagano placeholder of payment methodClosed   Amelia   Updated November 28, 2021 at 4:06pm   2 Most recent comment from [deleted]:Hi DaisukeThank you for reaching out to us.At the moment there are no specific placeholders which would indicate payment method used for the booking; it would be beneficial I agree, so I'll kin ... Jon scheduling error maybe time zoneClosed   Amelia   Updated November 28, 2021 at 3:16pm   2 Most recent comment from [deleted]:Hi JonThank you for reaching out to us.an you please check if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zon ... Justin Upon scheduling appt, customer is notified but staff isn'tClosed   Amelia   Updated November 28, 2021 at 2:41pm   10 Most recent comment from [deleted]:Hi Justin I'm afraid I don't have access to the website any longer can you please whitelist Bosnia & Herzegovina and Serbia so we can have a closer look?On the screenshot you shared I can s ... Anders Næss how to upgrade from lite to premiumClosed   wpDataTables   Updated November 28, 2021 at 2:05pm   2 Most recent comment from [deleted]:Hi AndersThank you for reaching out to us.Unfortunately, you cannot just enter the purchase code and update Lite to the full version. The Lite version needs to be deactivated/deleted, and the full ver ... Cristian Employee allow to add customersClosed   Amelia   Updated November 28, 2021 at 10:48am   2 Most recent comment from [deleted]:Hi CristianThank you for reaching out to us.At the moment, new customers can be added in the backend only, I'm afraid.  This is a widely asked for feature; please check out this page; it was mo ...