Public Tickets
iman
Google Bussines Profile BottunClosed
Amelia
Updated January 9, 2025 at 8:37am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. Amelia can only exist in WordPress environment so it needs to be placed on page in Word ...
Richard Arto
All SMS notifications stopped going out after Nov 11, 2024Closed
Amelia
Updated January 9, 2025 at 8:35am
7
Most recent comment from Marko Davidović:Hello again,
In that case you need to reach out to the DevOps of your server or reach out to your hosting provider, and ask them to ask the DevOps to do a network ping test towards our server.
Should ...
Sarah
Hiding the Price Field in the Footer of the Package SelectionClosed
Amelia
Updated January 9, 2025 at 8:29am
4
Most recent comment from Stefan Petrov:You are welcome, Sarah.
I'm glad that I could help.
Irena
Issue to upload pages on AmeliaClosed
Amelia
Updated January 9, 2025 at 8:21am
4
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We sincerely apologize for not responding to you sooner. Due to national and religious holidays, we had several consecutive days off. We usually respond ...
Mateusz Kopacz
Filtering issueClosed
wpDataTables
Updated January 8, 2025 at 5:31pm
4
Most recent comment from Miloš Jovanović:Hi Mateusz,
Thank you for this confirmation, I will advise our devs to be aware that this detail should be added to the description of the bug for Fixed headers.I will show you a way if you wish to ap ...
Bruce Hooke
wpDataTables and user filtering of large data setsClosed
Pre-purchase questions for wpDataTables
Updated January 8, 2025 at 4:11pm
2
Most recent comment from Miloš Jovanović:Hi Bruce,Yes - For a use-case like that, when you plan to have several thousand rows of data, the best way is to go for our server-side processing feature.You can learn more about how it works here;A ...
Irena
Pro upgradeClosed
Amelia
Updated January 8, 2025 at 3:15pm
4
Most recent comment from Stefan Petrov:Hi Irena,
I see now that this ticket is related to your other one which I already responded. We have a notice about our break. Apologies again for the inconvenience.
Rik
Upgrade from standard to Pro ?Closed
Pre-purchase questions for wpDataTables
Updated January 8, 2025 at 3:03pm
2
Most recent comment from Miloš Jovanović:Hello,
Yes, you can start with the Standard licence - then later on it will be very easy to upgrade if needed.Here is how upgrading of the licences works :
Licenses can be upgraded to higher tiers thr ...
Irena
additional serviceClosed
Amelia
Updated January 8, 2025 at 2:57pm
6
Most recent comment from Stefan Petrov:Hello Irena,
Apologies again, but please note that we are a small team and we are doing our best to provide the support to all customers. We also had the holiday break (Orthodox Christmas Day) and Uro ...
Manuel
appointmentsClosed
Amelia
Updated January 8, 2025 at 2:25pm
4
Most recent comment from Stefan Petrov:Hi Manuel,
- if a user book a slot, and wants to come back later to book for some friends, they cannot use the same e-mail / phone number because it'll say he already booked. It would be nic ...
Michał Goluch
The possibility of rating the consultation after it has taken place.Closed
Amelia
Updated January 8, 2025 at 1:54pm
2
Most recent comment from Stefan Petrov:
Hi Michal,
Unfortunately, Amelia doesn’t have this option yet. We are considering adding it in future updates, but there is no ETA at the moment. It might be possible with third-party pl ...
Sophie
CouponsClosed
Amelia
Updated January 8, 2025 at 1:50pm
2
Most recent comment from Stefan Petrov:Hi Sophie,
You need to enable the Coupons first in Payment settings.
Then, you will be able to see them in the Finance section
Dima Vaneva
Issue with Amelia Plugin: Booking System Not Appearing on HomepageClosed
Amelia
Updated January 8, 2025 at 1:43pm
2
Most recent comment from Stefan Petrov:Hello Dima,
I hope you are doing well. Make sure to disable the caching plugin, as well. In 99 percent of the cases, it's the caching plugin conflict. Please, disable it and then try again. Let m ...
Sy
Google SyncClosed
Amelia
Updated January 8, 2025 at 1:41pm
2
Most recent comment from Stefan Petrov:Hello Sy,
Thanks for reaching out to us. The employee must be assigned to the Google Calendar as per the integration instructions. Once assigned, all appointments booked within Amelia will automatical ...
Louise
Event Wait ListClosed
Amelia
Updated January 8, 2025 at 1:38pm
2
Most recent comment from Stefan Petrov:Hello Loise,
You need to enable it first, as per the screenshot. The option is located in Appointment settings