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Public Tickets

Derek Hudson "selected" class for payment typeClosed   Amelia   Updated November 27, 2024 at 7:09am   4 Most recent comment from Marko Davidović:Hello again, We are sorry that we cannot help more but when custom solution are in question we simply can not know what the issue since this is not been developed by our Dev team and Amelia is not des ... Jennie Prewett Amelia not taking payment from some bookingsClosed   Amelia   Updated November 27, 2024 at 6:53am   7 Most recent comment from Marko Davidović:Hello again, We can not replicate this and we never seen this as possible unless it has been configured like that. Now all is working fine and there is no issue, So most likely some changes were made. ... Glenn Weber Amelia File Upload for each AppointmentClosed   Amelia   Updated November 27, 2024 at 6:43am   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, currently this feature is not available in Amelia. When they purchase a package only then they can fill in custom fields not later. You can for example triple the custom fi ... Hannes Gall Front-end editing "+ New" button not opening pop-up windowClosed   wpDataTables   Updated November 27, 2024 at 2:36am   6 Most recent comment from Miloš Jovanović:Hi Hannes, I am delighted to hear that this has been resolved. Thank you for letting us know how you resolved it, we will make a note of it.Anything else that we could assist with, please don't h ... Nathan question before buyingClosed Pre-purchase questions for wpDataTables   Updated November 26, 2024 at 11:53pm   2 Most recent comment from Miloš Jovanović:Hi Nathan, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Kevin Minkoff Using wpDataTablesClosed   wpDataTables   Updated November 26, 2024 at 11:18pm   1 Most recent comment from Kevin Minkoff:I created an income tax organizer that my clients will complete every year. If I save the data to a data table, how do I get some of the data, such as name, address, contact information, etc., to pr ... Ray Smith Single-Session PackagesClosed   Amelia   Updated November 26, 2024 at 6:10pm   7 Most recent comment from Uroš Jovanović:Hello Ray, I'm glad I could assist. If you need help with anything else, don't hesitate to reach out.   emilie Translation / plugin updateClosed   Amelia   Updated November 26, 2024 at 6:04pm   4 Most recent comment from Uroš Jovanović:Hello, Got it! If you're handling this through the personalization tool in the plugin for the forms, then there’s no need to worry further on that end. It seems like you're on top of it! L ... Bob May NotificationsClosed   Amelia   Updated November 26, 2024 at 6:02pm   17 Most recent comment from Uroš Jovanović:Hello Bob, I completely understand the urgency of this issue and apologize for the delays. I have passed the details further for additional assistance, as this problem seems complex to replicate. In t ... Elizabeth Finlan Woocommerce PaymentsClosed   Amelia   Updated November 26, 2024 at 5:21pm   4 Most recent comment from Uroš Jovanović:Hello Elizabeth, I will take a look into this as soon as possible. I appreciate your patience. Thijs Can't see events in admin panel/dashboard of WordpressClosed   Amelia   Updated November 26, 2024 at 5:07pm   2 Most recent comment from Uroš Jovanović:Hello Thijs, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ... tobin Generate a query to the MySQL database.Closed   wpDataTables   Updated November 26, 2024 at 5:06pm   9 Most recent comment from Miloš Jovanović:Hi tobin, Just following up. No problem at all, we will close this ticket, but if any new question comes up, please don't hesitate to open a new ticket. Thank you.  Raymond No Access to Custom Fields Even After I Upgraded to Standard licenseClosed   Amelia   Updated November 26, 2024 at 5:03pm   2 Most recent comment from Uroš Jovanović:Hello Raymond, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... Carlos Venegas MercadoPago integrationClosed   Amelia   Updated November 26, 2024 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out! Currently, there are no plans to natively integrate MercadoPago directly into Amelia. However, you can still use MercadoPago with Amelia by integrating it thr ... Simon Woo commerceClosed   Amelia   Updated November 26, 2024 at 4:41pm   4 Most recent comment from Uroš Jovanović:Hello Simon, Thank you for providing this information and for updating us on the situation. It's great to hear that rolling back the Woo Payments plugin resolved the issue for now. We appreciate ...