As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ste Customer Accounts LoginsClosed Pre-purchase questions for Amelia   Updated June 7, 2023 at 9:50am   2 Most recent comment from Aleksandar Vuković:Hello Ste.Thank you for reaching out to us.Amelia doesn't have a registration form but if you enable the "Automatically Create Amelia Customer User" option in Amelia's Settings/Roles/Custome ... sarmishta s Unable to reach you through my purchase codeClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 9:43pm   3 Most recent comment from Aleksandar Vuković:Hi guys.Sorry for the inconvenience.I just checked the settings for this ticketing platform, and everything seems to be configured fine here.I've reached out to our developers and the platform&# ... Luna Rolfi Domande varieClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 4:21pm   2 Most recent comment from Uroš Jovanović:Hello Luna, Thank you for reaching out to us.Yes, Amelia can be used for restaurant table booking. We don't have an option for displaying the table plan, but you can create tables in the place w ... Carolina Group appointmentsClosed Pre-purchase questions for Amelia   Updated June 7, 2023 at 12:26pm   2 Most recent comment from Carolina:Please ignore this ticket! Marcel Functionality supportClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 11:13am   4 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for clearing that up.This is how it works in the Amelia plugin as the same employee cannot be assigned to two different appointments at the same time.Hope this helps you.Please ... Marcel CustomClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 11:03am   2 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... thomas Bracchetti theme diviClosed Pre-purchase questions for Amelia   Updated June 5, 2023 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello Thomas.Thank you for reaching out to us.Amelia is compatible with the Divi builder, but please note that on some installations, the live preview is not available in the Live Editor mode. Mayank Singh Can we make multiple sets of different services and categoriesClosed Pre-purchase questions for Amelia   Updated June 3, 2023 at 10:42am   2 Most recent comment from Uroš Jovanović:Hell Mayank,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. James Poindexter customer profile pageClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 8:15pm   9 Most recent comment from Aleksandar Vuković:Hello James.Marko is out of the office so I'll take over.This would be achievable in 2 ways:1. With the Recurring Appointments feature, where your customers would have the freedom to select how ... Deborah package questionClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 4:11pm   4 Most recent comment from Uroš Jovanović:Hello Debra,Thank you for your purchase.Please let me know if you have any other questions. sabat customers can't book a class after 1 personClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 10:28am   2 Most recent comment from Aleksandar Vuković:Hello Marion.Please access Amelia Settings/Activation Settings and enable the "Allow booking below minimum capacity" slider:If the minimum capacity is not reached, the appointment will remain in the " ... Mayank Singh Refund after cancelling appointmentClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 9:40am   2 Most recent comment from Aleksandar Vuković:Hello Mayank.Thank you for reaching out to us.Amelia doesn't yet have the auto-refund functionality. Our developers are working on it and it should be included in the near future, but I don' ... Susanna Erickson Back End DemoClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 9:06am   2 Most recent comment from Aleksandar Vuković:Hello Susanna.Thank you for reaching out to us.There's no free trial, but we have a 15-day money-back guarantee.During this time, you can reach out to us if you have any issues or uncertainties w ... Leon SchedulingClosed Pre-purchase questions for Amelia   Updated June 1, 2023 at 7:44pm   2 Most recent comment from Miloš Jovanović:Hi, Leon. Yes. You can achieve this by changing the Default Time Slot Step. Find it in main Amelia settings/General settings/Default Time Slot Step. This setting allows you to choose a default length ... Eduardo Configuration for a ClubClosed Pre-purchase questions for Amelia   Updated June 1, 2023 at 12:40pm   2 Most recent comment from Uroš Jovanović:Hello Eduardo,Thank you for expressing interest in the Amelia plugin.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part ...